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Discussion Boards => Payments => Topic started by: sunnydayz_90 on December 13, 2007, 11:14:26 pm

Title: How Many Forms of ID does FC Need?
Post by: sunnydayz_90 on December 13, 2007, 11:14:26 pm
OK, I faxed a copy of my University ID to FC as was instructed on their website when telephone verification won't go through.  This is not because I'm refusing to do telephone verification, by the way.  I've tried several times and FC's system won't accept the three-digit codes that are being provided.  So, FC suggested I fax in the ID.  No problem, I thought.  Then they denied the University ID and asked for a copy of my credit card statement or a utility bill which I faxed yesterday.  Yes, the utility bill contains my name and address.  Today, I got the *&^% same email stating I need to refax documents.  I've yet to receive an explanation as to why the documents I send are being rejected. 

As far as I'm concerned, FC is just jerking people around as they do not want to pay up.

****************************************

Thank you for providing your identification as requested.

Unfortunately, we encountered a problem when we tried to approve your
 faxed identification and we were not able to accept it.  This usually
 happens because:
- there was a problem with the fax itself and it was unreadable, and/or
- the information was incomplete (we require your full name and mailing
 address), and/or
- the information did not match the name and address on your FusionCash
 account.

In order to process your cashout, please try one of the following:
- Try faxing it once more
- Fax a different form of identification such as a credit card or
 utility bill in addition to photo ID

We apologize for the inconvenience and appreciate your cooperation in
 this matter.

Regards,
FusionCash
Title: Re: How Many Forms of ID does FC Need?
Post by: joclt22 on December 13, 2007, 11:41:45 pm
believe me... i'm not sure what is going on. but i know it's not a case of fusioncash does'nt want to pay you. i've been here almost a year and have always gotton my cashouts on time with no prblems what so ever... there are many members here that have made over 1k on this site and some that have been here since fusioncash opened up.


fusioncash is a very honest and upright site!
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 13, 2007, 11:44:08 pm
i dont know if you read my thread but they told me to fax, AFTER i verified my phone, then i got a error on the fax machine i was using so they told me to email it and i did too many times to count yet they say they got none of them, so then i was told to put it in a ticket and i did, after 3 weeks of it being in the ticket they told me the only way they accept ID's is through fax, ( after they are the ones to tell me to put it in a ticket and told by the admin. to email it ) so i faxed it again and it's been a week and my account still temp. denied. i'm with u i think they are just screwing with us so they dont have to pay, if this is suppose to be the best GPT site on the web, i would hate to see the other ones, just so everyone knows, I tried to cash out on 10-26-07 and an still jumping through hoops and no money and i dont think i will ever see any. and FC i have the print out that says the fax i sent went through, and i sent my utility bill w/ full name and address. :angry7: :BangHead: :angry7: :BangHead: :bs:
Title: Re: How Many Forms of ID does FC Need?
Post by: sunnydayz_90 on December 14, 2007, 12:08:46 am
I think FC does what it pleases.  I've gone through the same procedures with CashCrate and with other sites with no problems.  In fact, I was actually able to do telephone verification with CashCrate.  Cashing out was pretty straightforward and painless with them.  I got several of my checks last week.  FC, on the other hand, is still at the faxing stage.  I joined CashCrate and other sites AFTER FC.  That alone, says a lot in itself.
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 14, 2007, 12:52:51 am
i have been with creation rewards for 2 months and cashed out 3 times already, i had no problems, but this is the most crap i have put up with in a while. i was nice at first but i am super p*ssed, now me being nice is long gone. i am about to list FC on ripoffreport. and the BBB. i am sick of this crap, i will give them one more week to give me the money i spent hours on here to earn then i am reporting them.
Title: Re: How Many Forms of ID does FC Need?
Post by: aplastic on December 14, 2007, 12:59:07 am
THEY ASKED FOR A COPY OF YOUR CREDIT CARD STATEMENT?!?!?!

That sounds fishy.
Title: Re: How Many Forms of ID does FC Need?
Post by: sunnydayz_90 on December 14, 2007, 12:02:40 pm
Ya think?  Especially since utility bills and credit card statements aren't even listed as forms of acceptable ID's on their website in the first place.  Is this the case where FC makes up rules as they go along to delay the payment process or not pay at all?
 
Now, even if the check does come in the mail, from what I'm seeing on this forum, it may now not clear the bank!  What a bunch of LOSERS. 
Title: Re: How Many Forms of ID does FC Need?
Post by: KASEYD65802 on December 15, 2007, 09:55:14 pm
Meadowsmay1130 - I have known her for a little over 2 years. She is my best friend and our children are play mates. I dont know why they are giving her such a hard time about her payment. I have cashed out once without any problems. If the moderators or staff of fusion cash actually reads this then you can contact me anytime as well as my landlord, attorney, and any of my family members if you need us to help identify her.

I feel saddend by her entire situation. This is absolutey REDICULOUS!
Title: Re: How Many Forms of ID does FC Need?
Post by: sunnydayz_90 on December 16, 2007, 12:13:37 am
It's my guess that this relates back to FC's bottom line.  Year-end closing, you know.  The fewer people they pay, or delay paying, the bigger there bottom line reads for the year.  Even if these payments can be delayed 60-90 days, their year-end profits will be reported at a higher figure.

How convenient for their online telephone verification system to not work at year-end.  That way the only way they can verify your identify is by a fax which they could "lose" or "can't read" or make you fax a copy of your credit card in order to verify your identify.  Then they will turn around and say "there's no address indicated on the credit card that was faxed in --- denied.  Try faxing again."  Then you have to fax it a million times in order to get a check that won't clear the bank.  What a joke.

The ones on this site who get paid are the ones who post messages attesting to FC's legitimacy and how "wonderful" and "awesome" it is.  While they may be "legitimate" and eventually pay up (if they feel like it), it's the whole game-playing bit that irks me.  Like you have to grovel and say good things about FC in order to get your payment.  What kind of operation is that?!  What a bunch of LOSERS.
Title: Re: How Many Forms of ID does FC Need?
Post by: MystedMoon on December 16, 2007, 02:40:53 am
First off, nobody is getting paid because they have good words regarding FC. People are letting others know of their experience with FC and how it's a positive one.

Second, perhaps all of the steps weren't taken when faxing info to FC as there are proper procedures in order to ensure that the info properly gets to FC. There may be logical reasons as to why fax(s) didn't go through!

To send a proper fax to FC:

1: Click on this link: http://www.fusioncash.net/faq.php
2: Click on "Cashouts"
3: Very bottom, click on What is Telephone Verification?
4: Click on Fax us Identification

Acceptable forms of Identification for FC to be able to properly identify you:
Driver's License
State-issued Identification
Passport
School Identification
Official University correspondence, with letterhead  

Within that page you'll see that you must use FC's cover sheet. The number for the fax is on the cover sheet.
Also, you'll notice a 6 digit number. This is your User ID# and MUST be included with the cover sheet!!

To view the cover sheet and print it, you'll need to download Adobe® Acrobat® Reader software if you don't already have it. The link is provided on the page if you don't have Adobe.

Last, The identification you provide must list a street or mailing address and the address must match the information on your FusionCash account.

Try this and see if it works.
Best of luck to all having problems.

Title: Re: How Many Forms of ID does FC Need?
Post by: bradley101 on December 16, 2007, 07:18:45 am
BUT U ONLY HAVE TO DO THIS IF U DID VERIFY UR TELEPHONE # RIGHT??????????
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 16, 2007, 08:30:58 am
i did ALL of those thing including telephone verification and its been more than a week since i sent my last fax
Title: Re: How Many Forms of ID does FC Need?
Post by: shootingstars on December 16, 2007, 05:39:30 pm
I am a little confused. I never had to provide any forms of ID. I did the email confirmation and the phone verification. I got my first cash-out just fine. Why are some people required to send in a copy of ID?
Title: Re: How Many Forms of ID does FC Need?
Post by: MystedMoon on December 17, 2007, 03:35:20 am
I am a little confused. I never had to provide any forms of ID. I did the email confirmation and the phone verification. I got my first cash-out just fine. Why are some people required to send in a copy of ID?

I am confused too as I did the same: email & phone verification. First cashout went smooth too.  :dontknow:

It does suck that some are having problems though.
Title: Re: How Many Forms of ID does FC Need?
Post by: sunnydayz_90 on December 20, 2007, 03:48:29 pm
Thanks for the rehash of the telephone AND faxing instructions for the identification verification process.  Every bit of those instructions were used AND followed with NO results thus far.  I even have the fax confirmation sheets that show the faxes were sent successfully to the correct fax number.

In the first place, I would not have to resort to faxing documents if FC's telephone verification works.  I  have tried at least 10 times and even opened a support ticket.  FC stated that if it cannot be done by telephone, then I need to fax documents.  Funny, how FC's telephone verification system doesn't work, but CashCrate does.  I was able to do that with CashCrate with no problems and on the first try, no less.

The University ID AND utility bill were faxed along with FC's fax cover sheet with the appropriate member number included.  The utility bill contains my name and address (how can it NOT when the US Postal Service has no problems delivering it to my home and The Gas Co. has no issues providing me with service at my residence and sending me monthly invoices).  And YES, both forms of ID's contain information which matches my name and address in my FC account.

As a side note, I see the word "fraud" thrown around quite a bit on this site, usually coming from FC's side.  The only fraud I see in instances where selected people don't get paid, is FC denying people payment and/or giving people the run around when they try to cash out.  In this instance, no one else in my household has a FC account nor have I used another computer, besides my own, to complete offers.

In fact, by way of background information, I've opened an account with FC in late October and used it on three separate days and have since decided for other reasons, including the fact that I can make more money elsewhere, to not return.  Since, however, I did accumulate a WHOPPING total of $32.50 during the three days I tried them out, I figure what the heck, why not cash out.  But the whole process has been delayed time and time again by FC for unknown and inexplicable reasons as they have not answered my inquiries and have made the verification process a needlessly painful experience.

So, in a nutshell, folks, I can read and follow instructions and do know what is allowed and not allowed on this website.  FC is not the only site I've signed up with, but ironically, the site that contains the most bullshit.  I do not believe I've violated any of FC's policies.  However, I do consider it bad business practices when a company consistently sends out form emails asking for sensitive information such as credit card and other information not originally listed as part of its verification process.  It is also not cool to ignore people's inquiries and deny or give people the run around when all they are doing is trying to cash out.

Since I only have $32.50 to cash out, that is no skin off my back. I am aware that for every dollar I make, FC makes at least $10 off of my earnings from advertisers.  This does not include approximately 50% of the items that I did not get credit for.  My take is that I have not made enough money for FC and therefore they have decided to make it impossible for me to even cash out the small amount of earnings that I did made during my trial period.

Seems to me that is penny wise and pounds foolish because in the end FC may have achieved its short-sighted goal of inflating its bottom line, but those who have tried FC's website have long gone elsewhere with positive and more satisfying results.   

Again, what a bunch of LOSERS.
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 20, 2007, 07:38:19 pm
touche'
Title: Re: How Many Forms of ID does FC Need?
Post by: stranger_grrrl on December 20, 2007, 08:31:23 pm
I don't know about your personal experience, but I do know that FC's phone verification DOES work because I received the phone call, entered the code, and voila!  have already cashed out once and I am sure that the vast majority of members of this site were able to use telephone verification as well.  Personally, I don't think I would have invested my time in completing the offers if my account was on hold.  I would have waited until the situation was sorted out to proceed.  I have met with a number of websites like this one that I did not like for one reason or another and I did what most people do ,I canceled the membership.  I assure you that this site does pay and is not trying to scam you.  I am sure you will believe what you want to believe but to me it sounds like any time you lost that you invested in Fusion Cash is your own fault as you knew your account was not verified.  I understand the frustration and I wish you the best of luck but come on... quit complaining and move on.
Title: Re: How Many Forms of ID does FC Need?
Post by: aplastic on December 20, 2007, 11:04:51 pm
Thanks for the rehash of the telephone AND faxing instructions for the identification verification process.  Every bit of those instructions were used AND followed with NO results thus far.  I even have the fax confirmation sheets that show the faxes were sent successfully to the correct fax number.

In the first place, I would not have to resort to faxing documents if FC's telephone verification works.  I  have tried at least 10 times and even opened a support ticket.  FC stated that if it cannot be done by telephone, then I need to fax documents.  Funny, how FC's telephone verification system doesn't work, but CashCrate does.  I was able to do that with CashCrate with no problems and on the first try, no less.

The University ID AND utility bill were faxed along with FC's fax cover sheet with the appropriate member number included.  The utility bill contains my name and address (how can it NOT when the US Postal Service has no problems delivering it to my home and The Gas Co. has no issues providing me with service at my residence and sending me monthly invoices).  And YES, both forms of ID's contain information which matches my name and address in my FC account.

As a side note, I see the word "fraud" thrown around quite a bit on this site, usually coming from FC's side.  The only fraud I see in instances where selected people don't get paid, is FC denying people payment and/or giving people the run around when they try to cash out.  In this instance, no one else in my household has a FC account nor have I used another computer, besides my own, to complete offers.

In fact, by way of background information, I've opened an account with FC in late October and used it on three separate days and have since decided for other reasons, including the fact that I can make more money elsewhere, to not return.  Since, however, I did accumulate a WHOPPING total of $32.50 during the three days I tried them out, I figure what the heck, why not cash out.  But the whole process has been delayed time and time again by FC for unknown and inexplicable reasons as they have not answered my inquiries and have made the verification process a needlessly painful experience.

So, in a nutshell, folks, I can read and follow instructions and do know what is allowed and not allowed on this website.  FC is not the only site I've signed up with, but ironically, the site that contains the most bullshit.  I do not believe I've violated any of FC's policies.  However, I do consider it bad business practices when a company consistently sends out form emails asking for sensitive information such as credit card and other information not originally listed as part of its verification process.  It is also not cool to ignore people's inquiries and deny or give people the run around when all they are doing is trying to cash out.

Since I only have $32.50 to cash out, that is no skin off my back. I am aware that for every dollar I make, FC makes at least $10 off of my earnings from advertisers.  This does not include approximately 50% of the items that I did not get credit for.  My take is that I have not made enough money for FC and therefore they have decided to make it impossible for me to even cash out the small amount of earnings that I did made during my trial period.

Seems to me that is penny wise and pounds foolish because in the end FC may have achieved its short-sighted goal of inflating its bottom line, but those who have tried FC's website have long gone elsewhere with positive and more satisfying results.   

Again, what a bunch of LOSERS.

Yeah, I hope you weren't expecting help on the forums.  People here do not seem to be interested in anything other than treating newbies like morons and being rude.  Oh and blindly worshipping FC.
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 20, 2007, 11:28:40 pm
as 4 me i did phone verification and still got the run around, and i may vent as much as i like, if you do not want to read about it, dont read the post then. i have every right to complain when I haven't been paid, you have, so good 4 you.. you had a good experiance with FC, good for you.. there are however people haveing problems, and they have as much right to post here as you do. and if you think this forum is only for people that have a great experiance with FC then ask the ADMIN. to kick out the people that are complaining, until then i will speak about whatever i wish, as long as it is within TOS and i am not breaking any rules.......... :bootyshake:
Title: Re: How Many Forms of ID does FC Need?
Post by: sunnydayz_90 on December 21, 2007, 12:09:02 am
Hell no am I expecting any help on this *&#^^#@ forum.  AND I'm not complaining either as I have long since decided that FC is not going to pay me for any of that money.  I do, however, take pleasure in calling a spade a spade and letting others know there is another side to FC that non brown nosers do experience. 

Afterall, this IS a public forum to write about on-going issues in order to keep everyone apprise of things that work and things that don't about this website.  If things are working for you, then move on and read the posts that talk about how awesome FC is and how much it rocks.  No need to respond to any of my postings.  After I'm done here, I intend to post on other websites as well.  But until then, I do intend to write as things come to mind.

Obviously, there are kinks and serious problems going on at FC otherwise there wouldn't be so many posts with the word "SCAM" included in them.
Title: Re: How Many Forms of ID does FC Need?
Post by: chadborine on December 21, 2007, 12:39:56 am
hey i dont know why everyone is uptight :BangHead:security is a good thing i.e.:911 :crybaby2:i am new but i think if you follow all the rules as you should :notworthy:everything should be  :thumbsup:anyway its the opiniion not the incentive that counts right ???the only  negative about this site for me is the people that think this world is free and keep insisting its not .......read the rules...........follow the rules.............have fun............or take your ball,or for that fact take my ball..........and go on home....happy holidays and good luck....... :angel12:
Title: Re: How Many Forms of ID does FC Need?
Post by: stranger_grrrl on December 22, 2007, 08:34:53 pm
Anyone can complain I just don't see what the point is.  If you don't like it, don't participate.  That's all there is to it.  Nobody here is a brown noser. The reason you hear positive things on this forum is because most people will not hang around somewhere they aren't happy. Most of the people who have had a bad experience will not still be here posting.  I suppose there will always be a few that would rather complain than just cancel a membership.  All I am saying is why would you continue to complete offers and continue the membership when you know that your account is not verified and you will not be paid until it is.  If you continue to do the offers when you know that you won't be paid for them you have no one to blame but yourself.  :dontknow:
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 22, 2007, 09:11:58 pm
actually i refuse to complete anymore offers here until i receive my first payment and i am on the forum because i like the forum. also i will not cancel my membership as it will null any earning i have earned including what i am trying to cash out...
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 22, 2007, 09:20:40 pm
also my account is completely verified, and next time please read the posts before replying, everything on my account page is checked green and my only problem is the faxing info thing, as i  have ran into several issue with it.
Title: Re: How Many Forms of ID does FC Need?
Post by: stranger_grrrl on December 23, 2007, 12:50:02 pm
I do not see anywhere where you say your account was verified.  You said that you could not complete phone verification and that they requested more info in order for you to be able to cash out.  That, to me, means that your account is not verified.  They requested those documents to verify the account.  I'm not sure what else you think they would want them for.  If you like the forums that is great but all I have seen that you have brought to them is negativity.  Perhaps you should try to be more pleasant and make with the Christmas spirit. :wave:
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 23, 2007, 01:31:46 pm
 that was not me, that was the other person. my phone was verified as was my pay pal and my checking
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 23, 2007, 11:30:16 pm
oh well, i dont care if Fc pays me or not anymore. just got a check from the other site i use so christmas isnt going to be so hard anymore, that was the only reason i was wanting paid so bad. but its taken care of now so, if they pay me great if not, oh well  ;D  :thumbsup:
Title: Re: How Many Forms of ID does FC Need?
Post by: lilblondie411 on December 24, 2007, 01:56:50 pm
oh well, i dont care if Fc pays me or not anymore. just got a check from the other site i use so christmas isnt going to be so hard anymore, that was the only reason i was wanting paid so bad. but its taken care of now so, if they pay me great if not, oh well  ;D  :thumbsup:

hey so whats the other site???
Title: Re: How Many Forms of ID does FC Need?
Post by: meadowsmay1130 on December 24, 2007, 07:25:37 pm
creation rewards and you can cash out any time. and it only takes about 3 days to get the money into paypal
Title: Re: How Many Forms of ID does FC Need?
Post by: marinok on December 28, 2007, 09:32:42 pm
I've read all post.
I have the same problem here.
I passed telefom verification? then they asked me to send them my ID into cover/ I've done all of it.
Like fool!
After 6 weeks I still denied!!!
Say that I'm upset it's say nothing.
hope admin read this post!
I want my money.
I spent my time for you site!!! :BangHead:
Title: Re: How Many Forms of ID does FC Need?
Post by: billyboypaul on December 29, 2007, 05:11:20 pm
I agree with the people complaining here. This site does appear to be fraudulent, and what's really annoying are those random people that come out of nowhere that sound SOOOO brown nosed it's not even funny. They are most likely people hired by FC to post, or FC making fake members to disguise their reputation. Afterall, they are the owners, and they can make ridiculous signatures on the bottom claiming they earned $700 worth of offers.

Yeah FC, do your best to fix that bottom line. Just know your greed will lose you half the members on this site
Title: Re: How Many Forms of ID does FC Need?
Post by: stranger_grrrl on December 29, 2007, 06:46:15 pm
Umm I wish I was getting paid to say nice things about this site.  That would be awesome but nope I'm just another happy member of FC I suppose.  If you don't like the site take your fingers elsewhere.  It is as simple as that.  I guess the thread where everyone was posting their payment proof was somehow falsified as well? I think that would be a little difficult to pull off.  There were a lot of posts.   
:bootyshake: