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Discussion Boards => Support => Topic started by: MessiahMews on November 13, 2010, 04:37:41 pm

Title: Support Ticket Page Not Working Properly
Post by: MessiahMews on November 13, 2010, 04:37:41 pm
I've been trying for 30 minutes to make a support ticket, but the thing redirects to another page before I can finish filling it out.

It won't even let me do a support ticket.  It redirects to this page...
http://www.fusioncash.net/offerclicks.php

I need help.  Can I just send an email, since the support ticket page isn't working?

I have a problem with an offer that didn't credit.
Title: Re: Support Ticket Page Not Working Properly
Post by: IceKittyNM on November 13, 2010, 06:17:56 pm
Quote from: MessiahMews on November 13, 2010, 04:37:41 pm
I've been trying for 30 minutes to make a support ticket, but the thing redirects to another page before I can finish filling it out.

It won't even let me do a support ticket.  It redirects to this page...
http://www.fusioncash.net/offerclicks.php

I need help.  Can I just send an email, since the support ticket page isn't working?

I have a problem with an offer that didn't credit.

Try selecting "other" in the drop-down list instead of "No credit for completed offer" and then in the subject line, put "no credit for completed offer. I've had that happen to me too.
Title: Re: Support Ticket Page Not Working Properly
Post by: MessiahMews on November 14, 2010, 07:37:37 pm
Quote from: IceKittyNM on November 13, 2010, 06:17:56 pm
Quote from: MessiahMews on November 13, 2010, 04:37:41 pm
I've been trying for 30 minutes to make a support ticket, but the thing redirects to another page before I can finish filling it out.

It won't even let me do a support ticket.  It redirects to this page...
http://www.fusioncash.net/offerclicks.php

I need help.  Can I just send an email, since the support ticket page isn't working?

I have a problem with an offer that didn't credit.

Try selecting "other" in the drop-down list instead of "No credit for completed offer" and then in the subject line, put "no credit for completed offer. I've had that happen to me too.

Actually, that DID work.  Thank you so much!!   :thumbsup:
Title: Re: Support Ticket Page Not Working Properly
Post by: IceKittyNM on November 14, 2010, 09:11:28 pm
Quote from: MessiahMews on November 14, 2010, 07:37:37 pm
Quote from: IceKittyNM on November 13, 2010, 06:17:56 pm
Quote from: MessiahMews on November 13, 2010, 04:37:41 pm
I've been trying for 30 minutes to make a support ticket, but the thing redirects to another page before I can finish filling it out.

It won't even let me do a support ticket.  It redirects to this page...
http://www.fusioncash.net/offerclicks.php

I need help.  Can I just send an email, since the support ticket page isn't working?

I have a problem with an offer that didn't credit.


Try selecting "other" in the drop-down list instead of "No credit for completed offer" and then in the subject line, put "no credit for completed offer. I've had that happen to me too.

Actually, that DID work.  Thank you so much!!   :thumbsup:

You're welcome....glad to help!!!  :notworthy: