FC Community

Discussion Boards => Off-Topic => Topic started by: Ittai on December 06, 2010, 07:17:40 pm

Title: Home Phone Service
Post by: Ittai on December 06, 2010, 07:17:40 pm
 :BangHead:
I didnt know that when you change home phone service from Att to another phone carrier that you will lose everything! I lost my phone number and internet :dontknow: :BangHead: :angry7:
Well now i know! :icon_rr:
Hope everyone dont do what i did!
Title: Re: Home Phone Service
Post by: kay7 on December 06, 2010, 07:44:56 pm
You should have been able to transfer your phone number to the new company.  There is paperwork to fill out before you cancel your old service that the new service should have told you about.  AT&T advertises internet that doesn't require phone service so you should have been able to switch.  Did you let the new phone company take care of switching you over instead of calling AT&T yourself?
Title: Re: Home Phone Service
Post by: yhawthorne on December 06, 2010, 08:17:25 pm
Wow that is horrible....I can't believe ATT didn't mention keeping your old number. But the internet is like part of ATT services that is why it was unavailable to you. Which again ATT was suppose to tell you that information.  ::)
Title: Re: Home Phone Service
Post by: Ittai on December 12, 2010, 01:50:18 pm
wow.i just didnt know at all...didn t think about it all the way through... thank for the info! :thumbsup:
Title: Re: Home Phone Service
Post by: kellie90 on December 12, 2010, 02:03:58 pm
When we moved we tried phone service through our cable company; Time Warner.  We had to drop it along with much of our cable service when my husband got laid off....because we were in a 2 yr contract (20 months into) they charged us a $90 cancellation fee.  I will never sign another contract with them again.  You have to really watch many of these utility companies and hidden fees they charge.
Title: Re: Home Phone Service
Post by: Ittai on December 14, 2010, 05:00:09 pm
yes i know now about hidden or i like to call it catch 22's :BangHead: