FC Community
Discussion Boards => Off-Topic => Topic started by: lennydee on December 21, 2010, 12:17:45 pm
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They sent my frist cashout to the wrong address fc sent and email that it was retuned my address is corect yet they have not informed me as to if it has been mailed back to me.
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I would file a support ticket. FC is very good about answering them.
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Sorry, Lennydee, but I have read your sentence three times and still can't quite figure out what you are saying. I think you are trying to say that FC is saying they received your payment check back because the post office returned it, yet the address you entered is correct. The forum members can't help you with that one, you will have to submit a support ticket and then I would suggest that maybe you choose a different payment option although it is scary that your mail is being returned.
To submit a support ticket simply scroll to the bottom of the page and click the link that says support, then be patient. They will answer you but it may take 24 hours or so. This is exactly why direct deposit is so awesome. No offense post office employees, but our post office here is absolutely horrible and would never stay in business if they had to compete in the real world. There is one guy in there that has of course been there for years and nearly every time I go in there he is condescending and insulting to at least one person. I thought of complaining, but I am sure his job is protected regardless of whether he treats people like human beings or not. Oh, sorry, was that a rant?
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Make sure you change your address in your profile as well, then send them a support ticket.