FC Community
Discussion Boards => Support => Topic started by: linabunnie on May 11, 2011, 07:04:24 pm
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I just got a new computer & fusion cash takes me back to the sign up page when I try to log in. Does this mean I need to make a new account or can I switch over tom my new computer? Please help, I really don't wana lose any earnings but if I must, I will make a new account. Thanks
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You should not set up a new account. In fact, if you try to, you will lose both accounts since you are only allowed one account per household
The fact that you have a new computer should not affect your being able to sign in. If you're getting the registration page, look for the link that allows existing members to log in and try again. If you've been logging in from your old computer with an automatic login, when you use your new computer, make sure you are using your correct user ID and password.
Did you transfer your favorites/bookmarks from your old computer to the new one? If the FC bookmark is the login page and that is not coming up, suggest you Google the FC login page and resave the login page to your new computer.
If all this fails, contact Support via the link, explain your problem and ask them to contact you by email (since you can't log in).