FC Community
Discussion Boards => Support => Topic started by: mschfmkr1982 on September 19, 2008, 03:11:20 pm
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To whom this may concern,
My other account "mschfmkr82", was disabled when I expressed displeasure with the fact that I hadn't received ANY help with a support request in regards to my cashout not going through to my credit card. (An AccountNow card that I signed up for because I found a link from this site, mind you.) A check was sent to me and my old account suddenly wasn't accessible. I drove around town and nobody would cash it the check. I finally took it to a check cashing place and cashed it. They are now calling, ok, harrassing me because the check bounced. It was a $28 check. The place took $5 out just to cash it. They are now trying to collect the $28 plus a $30 fee from me because it bounced. I NEED someone to contact me from FusionCash at 484-529-3174. This is not fair. I don't have money to be paying a bounced check fee. I couldn't find a contact number anywhere on this site. I found a number by googling FusionCash contact info, and left a message, but no response. PLEASE PLEASE get in touch with me somehow and resolve this matter.
Thank you,
Sincerely,
Jennifer Johnson
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Any insight whatsoever FusionCash staff?
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http://www.fusioncash.net/support.php
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WHAT??! So, what are the rest of us supposed to think...? Is it safe to check our checks IF we even get a check (I have been waiting and am starting to think I am not going to get one). It says approved 9/20 and everything, but no check. I can not afford to pay a bounced check fee either!! Plus, ruin my reputation on top of that for having a check that bounced! What is going on?? :bs:
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Okay not sure what to say about a check bouceing but since you cashed out the 20th of this month you will be getting your check around the 20th of next.
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No, I didn't cash out on the 20th. I cashed out on the last day of August so I was approved on the 20th and it says it was printed on the 20th, so.... I should have it by now.
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it can take up 3 -5 or 10days after the 20th for check people if aug 20 u might get it sept 30 or later 3-5days add
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Today's the 30th, no check. Besides, is it even safe to cash it?? Anyone know what's going on with that?
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I'm getting worried now ??? I thought FC is one of the best survey paying sites.
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you still will have to wait even if its the next 3 months no knows the hold up yes the check should be good but you can have a bank officer check it before you cash it if you ''scare'' to cash it.
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Payne - What are you talking about??
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Please tell me that I misread that, and this person did not really just post his/her own phone number?!
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I can completely understand why that person posted his/her phone number. Trying to contact FC is enough to make a person crazy.
I cashed out in late August. All of september on my account it said that I would recieve payment on or before the 20th of September. Well... on the 20th of September the thing changed to on or before the 20th of October. I was absolutely ticked. I googled, searched, clicked everything on the site trying to find a way to contact some type of customer support. (real person customer support, not thier AI experiment) Finally I figured out this support ticket thing. This is what I got in return from the SUPPORT and HELP people of FC:
Sinnders
2008-09-20 14:55:31 I did not recieve my direct deposit. I cashed out last month, and should have recieved my direct deposit no later than today but there is nothing in my checking account from you guys. I'm very concerned, and would like to know what's going on. Thanks.
FusionCash Support
2008-09-21 18:19:00 All September cashouts will be paid on or before October 20th.
The Ticket was closed.
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Sinnders
2008-09-21 18:24:44 I opened a ticket, excplained what was wrong, and it wasn't even answered!!!! Then it was closed!
I cashed out in August, to be paid by september. It is past the 20th of september and I've not been paid. The only thing that changed was that my account now says I'll be paid in October. But I cashed out in august, not september. I should have gotten a deposit THIS month. Is it going to continue to go a month ahead every month so that I never get paid???? I should have been PAID the 20th of THIS month. NOT OCTOBER. I cashed out in AUGUST!
FusionCash Support
2008-09-21 18:25:45 On 2008-09-04 19:20:54, cashout amount: $37.25
Status: Pending
That shows when you cashed out, again all September cashouts will be handled in October.
The ticket was closed.
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Sinnders
2008-09-21 18:28:36 I've been waiting a month for the cashout, I'm sure if you check the records you'll see when I cashed out. It was absolutely not in september, it was August. Instead of depositing to my account, it just cycled over to pending for October.
FusionCash Support
2008-09-21 18:30:41 I showed you the records, it is automatically logged when a user cashes out.
The ticket was closed
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Sinnders
2008-09-21 18:34:02 Is it glitched? Because for the last month it has said "Pending" and that I should expect payment ON OR BEFORE September 20th.
Please at least let me know that you're a real person reading this! For the last month it's said on my account that I should expect payment ON OR BEFORE SEPTEMBER 20th. Then on the 20th of September, it switched ot ON OR BEFORE OCTOBER 20th.
Something is wrong here, I DID cash out in August. Why is this not being fixed???????
Sinnders
2008-09-21 18:37:06 BTW look at my offer completion dates! That proves what I've been saying about there being a mix up. I did them all on ONE day and cashed out a couple days later when I didn't find anymore that I wanted to do.
FusionCash Support
2008-09-21 18:48:09 You can complete offers in any month and cash out a month or two later.
Yes, I am a real human, and the script automatically logs the cashout time and date for every user and has never failed.
The ticket was closed
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Sinnders
2008-09-22 06:38:44 Ok so you're saying I'm a liar, and that I did not see on my account that it said pending cashout on or before september 20th. You're also saying that I lied about cashing out in August. Fine, I can't contact this company because there is no contact information other than this.
So, I'll make copies of these "support" tickets. When October 20th comes, and my cashout magically changes to on or before November 20th I will show these to you, then if you refuse to pay me I'll contact the Better Business Bureau, as well as my lawyer.
Unlike some people I don't NEED this work. That's why I only did it one day and cashed out a couple days later which you insist I'm lying about. It's not much money and not worth my time. But, I expect any company to pay me when they say they will. Not two months after the fact. This is no way to run a "business".
FusionCash Support
2008-09-30 14:58:00 That is fine. Make copies of everything stated, as well as the proof that you cashed out in August. And if by some "magic" reason you are not paid, then by all means follow through with your plans.
The ticket was closed
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Is this seriously Help and Support? I'm just putting this up here with the bad check to show people that things around here aren't all that pretty. I half wonder if all the people saying so many good things about fusion cash are actual members or owners playing up FC to keep people going. Oh, and if anyone is wondering I DID, without a doubt cashout about the 23rd or 24th of August. I heard about this, thought I'd try it. After a whole day of working on it, I got only 38 dollars and decided that wasn't enough for a whole days work and cashed out a couple days later.
These are the offers and dates I worked... notice they are all for the same day.
Gas Card - $1000 2008-08-21 $0.50 Pending Cashout
Signup Bonus 2008-08-21 $5.00 Pending Cashout
EZ Tracks 2008-08-21 $0.50 Pending Cashout
Lotto Prize Network 2008-08-21 $0.50 Pending Cashout
MyThoughtCounts - 08/21/2008 2008-08-21 $1.00 Pending Cashout
Love Free Games 2008-08-21 $0.25 Pending Cashout
Free Stuff Magazine 2008-08-21 $0.25 Pending Cashout
Pays2Shop 2008-08-21 $1.00 Pending Cashout
FreeFlys 2008-08-21 $0.50 Pending Cashout
Your 2 Cents 2008-08-21 $0.75 Pending Cashout
Nielsen-NetRatings 2008-08-21 $2.00 Pending Cashout
Remedy Magazine 2008-08-21 $0.50 Pending Cashout
FreeCreditReport.com 2008-08-21 $10.00 Pending Cashout
ProQuo 2008-08-21 $1.00 Pending Cashout
Join Surveys 2008-08-21 $0.50 Pending Cashout
Credit Check Total 2008-08-21 $10.00 Pending Cashout
FastRate Auto Insurance 2008-08-21 $1.00 Pending Cashout
I'm sure some people would make this money all in one day, then cash out a month later. But come on... not many people would do that. There was a glitch somewhere. But FC won't admit to it! My eyes weren't crossed when I read for nearly a month on my account that it was due on or before September 20th. If I would have thought this would have happend I would have gotten a screenie. But I simply thought I was going to get my deposit.
BE CAREFUL! This company is shady.
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Sinnders..I truly understand where you are coming from..You should of had gotten a payment around September 20th..That really sucks..I never had a problem with fusioncash when it comes to receiving my payment..The only problem that I have ever had is not been credited a $1 for FACEBOOK..I joined in June 10, 2008...I had opened up 3 support tickets explaining the situation and they told me that they were behind and this issue would be resolved within the month.. :dontknow:
GOOD LUCK TO YOU :angel11:
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THIS MESSAGE WAS DIRECTED IN RESPONSE TO THE MEMBER MSCHMK1982 ONLY AND ..MY NAME IS NOT MY PHONE NUMBER >:(
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THIS MESSAGE WAS DIRECTED IN RESPONSE TO THE MEMBER MSCHMK1982 ONLY AND ..MY NAME IS NOT MY PHONE NUMBER >:(
It was mschfmkr1982 that posted a phone number.
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Read. They weren't talking about you.
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yea, i posted my phone number. i'm desperate. i'm sitting here right now about to call the bank and pay $62.50 (fees gallore) because the check didn't clear. they tried it several times, on different day. FUSIONCASH IS A SCAM. do NOT cash one of their checks. you are in for worlds of trouble if you do. if you have direct deposit set up, i'd remove your credit card info asap. if they can put a stop payment on my measely $28 (that i put an honest effort to earn), they can do anything. :(
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Well, apparently, EZpay, whom they use to issue checks, went out of business late September, probably had something to do with the stock market. So, their assets were frozen and they shut down. Therefore, all of the checks issued by them bounced. Administrator put a topic up in payments, you can read it.
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I finally did recieve my payment, a day late but I recieved it. Actually it's still pending in my bank account so I havn't actually put my hands on it yet, but we'll see. The on or before the 20th wasn't exactly correct and a day doesn't make a difference, it's the principal of the matter. I hope everyone out there doesn't have an issue like I've had, very frustrating. Good luck!
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I finally did recieve my payment, a day late but I recieved it. Actually it's still pending in my bank account so I havn't actually put my hands on it yet, but we'll see. The on or before the 20th wasn't exactly correct and a day doesn't make a difference, it's the principal of the matter. I hope everyone out there doesn't have an issue like I've had, very frustrating. Good luck!
The payment was disbursed on our end on the 19th. That's all we promise - that we'll disburse payment on or around the 20th. In this case, it was disbursed on the 19th, and through no fault of our own (it's your bank's policies), it showed up some days later. Again, it's your bank's policies that cause those funds to be "on hold" - they were debited from our bank account and sent to your bank days ago. They are holding on to it - not us. We do our best to make payments on time, but it's frustrating to be held accountable for something we can't control.
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yea, i posted my phone number. i'm desperate. i'm sitting here right now about to call the bank and pay $62.50 (fees gallore) because the check didn't clear. they tried it several times, on different day. FUSIONCASH IS A SCAM. do NOT cash one of their checks. you are in for worlds of trouble if you do. if you have direct deposit set up, i'd remove your credit card info asap. if they can put a stop payment on my measely $28 (that i put an honest effort to earn), they can do anything. :(
Calm down, it's NOT THEIR FAULT! ok? IT's Ezpay's for going out of business, so the FC admin were just using the wrong company at the wrong time. But i repeat, it's not FUSIONCASH'S fault.
although I am sorry about what happpened. that would REALLY tick me off :BangHead: :BangHead: :BangHead:
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Maybe if FC would just pay by PayPal all of this would not happen, and people would get their money faster and not freak out when their checks doesn't arrive exactly on the 20th lol
I would be mad also though. try getting your payment through paypal, and see if that helps
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Not everyone has Paypal.
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Maybe if FC would just pay by PayPal all of this would not happen, and people would get their money faster and not freak out when their checks doesn't arrive exactly on the 20th lol
I would be mad also though. try getting your payment through paypal, and see if that helps
Well that's what I would do, but my PayPal isn't verified, and I can probably speak for a LOT of people here when I say that.