FC Community
Discussion Boards => Offers => Topic started by: msbigbad17 on September 14, 2011, 07:07:49 pm
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Today I completed the offer for Identity IQ. I signed up and gave my credit card info etc. This is supposed to pay 8.00 but I have not been credited yet even though it says instant.
Anyone else having this problem with this offer?
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You are supposed to wait and check your credit card often when they billed you that $15.99 USD. Then they will approve you. It'll be pending transaction not till the 7th day.
Once they billed your credit card FC should pay you 8 bucks.
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Well I tried to cancel yesterday evening on the 6th day of the trial after still not being credited, and they had already closed even though they weren't supposed to for another hour.
I called this morning on the 7th day which should still be free and they had already charged me even though it had not been an entire 7 days. I wrote down the time I applied for the offer which was 7pm and but 8am this morning I had already been charged. They said they could not credit the money back to my account and argued with me that yesterday was the 7th day and that even though I called yesterday and they were closed early there was nothing they could do.
I'm not recommending this offer to any other fc users. Unless you are truly interested in this product and would like to be charged on the 6th day of a 7 day free trial.
Sticking to survey's and no cc needed from now on. Thanks to everyone who has posted their advice, both on this thread and others.
BTW still haven't gotten my 8 dollars of credit for this even after they charged me 14.99 and overdrew my bank account :(
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Could do a ticket post here explaining the situation.
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thanks for the information,sorry they over drew your account.
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Sorry I can't offer any help. I try to avoid those that you have to give your cc info... :-
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That is why I don't even do the trial offers. I tried one time and was put in a situation like you. It was one of those credit score companies. I called to cancel on the 7th day and they already charged my credit card. I explained to them that I signed up on a Monday night at 8pm, so I should have until the following Monday at 8pm before my cc would be charged. They told me that no matter what time a day I signed up that day would count as one of the free trial days. So they wouldn't give me my money back. I had to write a letter to someone asking for my money back and explaining the situation and finally like 4 months later I got my money back. Yes, I should have thought to cancel before the 7th day, but regardless, I'm not doing any of those again.