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Discussion Boards => Support => Topic started by: conway220 on January 10, 2012, 02:23:05 pm

Title: Is this email fusioncash's?
Post by: conway220 on January 10, 2012, 02:23:05 pm: support@fusioncashsurveys.com
I got an email from here and i don't want it to be fake. I've only gotten support@fussioncash.com emails. Anyone?
Title: Re: Is this email fusioncash's?
Post by: duroz on January 10, 2012, 02:34:45 pm: Quote from: conway220 on January 10, 2012, 02:23:05 pm
support@fusioncashsurveys.com
I got an email from here and i don't want it to be fake. I've only gotten support@fussioncash.com emails. Anyone?

I'm not sure I've gotten either one, but the one you say you HAVE gotten before looks like the bogus one to me...it IS fusion cash, not FUSSION cash, so I don't know what I would think about the ones you've gotten before.
Title: Re: Is this email fusioncash's?
Post by: swogden on January 10, 2012, 02:45:20 pm: Good catch. I didn't notice the double s in fussion. That one is NOT from FusionCash.

Not sure about the one "support@fusioncashsurveys.com", but I don't know why FC would have 2 separate support sections. That may be a fake too.

I've gotten emails from Fusion Cash:

Notices that they've received my support ticket - - with a reply address of "FusionCash"
with a reply address of "support@fusioncash.net"

Notice that my cashout request has been processed -- with reply address of "FusionCash"

Suggest you forward both emails to "support@fusioncash.net" and let them tell you whether they are fake.
They may be a phishing expeditions where they are trying to get info about you or your account.

I get phishing emails, usually requesting credit card or other account information, with what appears to be from my bank or credit cards and ISP -- this is a first for GPT sites. (When this happens, I forward the email to the "Abuse" section of the organization that appears to be the source -- and let them track down the bad guys.)
Title: Re: Is this email fusioncash's?
Post by: Administrator on January 11, 2012, 06:14:09 am: Those emails are legitimate (they're survey invitations). The domain name is different because they're sent through the FC Surveys system. If you send a reply to that support@fusioncashsurveys.com address it simply gets forwarded to support@fusioncash.net like usual.
Title: Re: Is this email fusioncash's?
Post by: gaylasue on January 11, 2012, 07:48:55 am: I have received e-mails from FusionCash but I don't remember what the address was that it came from.