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Discussion Boards => Off-Topic => Topic started by: cateyes1 on May 23, 2012, 04:54:25 am

Title: How is Norma?
Post by: cateyes1 on May 23, 2012, 04:54:25 am

A sweet grandmother
telephoned   St. Joseph 's Hospital. She timidly asked,
"Is it possible to speak to someone
Who can tell me how a patient is doing?"

The operator said,
"I'll be glad to help, dear.
What's the name and room number of the patient?"

The grandmother in her weak, tremulous voice said,
"Norma Findlay, Room 302."

The operator replied,  "Let me put you on hold while I check with the nurse's station for that room."

After a few minutes, the operator returned to the phone and said,  "I have good news. Her nurse just told me that Norma is doing well. Her blood pressure is fine; her blood work just came back normal, and her physician, Dr. Cohen, has scheduled her to be discharged tomorrow."

The grandmother said,"Thank you. That's wonderful. I was so worried.
God bless you for the good news."

The operator replied,"You're more than welcome. Is Norma your daughter?"

The grandmother said,"No, I'm Norma Findlay in Room 302.  No one tells me *bleep*."

TRUE STORY...

Title: Re: How is Norma?
Post by: samrhett2 on May 23, 2012, 05:13:34 am

lol.  Pretty good.  Thanks for the laugh to start my morning.

Title: Re: How is Norma?
Post by: yosav on May 23, 2012, 05:16:12 am

very cute story, keep them coming 

Title: Re: How is Norma?
Post by: tigerlilly01 on May 23, 2012, 05:17:11 am

funny .... unfortunately tooooo true   :cat:

Title: Re: How is Norma?
Post by: potluck6 on May 23, 2012, 01:30:50 pm

funny i guess that is one way to find out but what if the news wasn't so good

Title: Re: How is Norma?
Post by: charmaine56 on May 23, 2012, 01:33:29 pm

 ;Dgood good good
send another one

Title: Re: How is Norma?
Post by: twol on May 23, 2012, 04:07:14 pm

Nice :) Thanks for the laugh

Title: Re: How is Norma?
Post by: sdecaro558 on May 23, 2012, 04:09:12 pm

Very funny, sort of.  The sad part is that it is probably true!

Title: Re: How is Norma?
Post by: marcar1008 on May 24, 2012, 05:34:45 pm

 :D ahhh that sweet old lady. Well at least they didn't pas her her own call LOL  ;D

Title: Re: How is Norma?
Post by: ktheodos on May 28, 2012, 04:41:33 am

Ha ha ... good one

Title: Re: How is Norma?
Post by: jkhanson on May 28, 2012, 06:53:27 am

I am pretty sure the hospital staff would NOT be able to share any information due to the HIPAA laws
(Health Insurance Portability and Accountability Act.) that pretty much don't allow any information to be
given out to protect privacy.

Title: Re: How is Norma?
Post by: falcon9 on May 28, 2012, 01:38:51 pm

Quote from: jkhanson on May 28, 2012, 06:53:27 am

I am pretty sure the hospital staff would NOT be able to share any information due to the HIPAA laws
(Health Insurance Portability and Accountability Act.) that pretty much don't allow any information to be
given out to protect privacy.

That's correct.  What staff answering such calls usually does is ask the caller to first identify themselves, inquire whether or not the caller is family or, authorized to be given medical status information.  Of course, the caller could 'lie' about any of those things on the phone, (which is likely why the 'story' related by the OP was probably ficticious, even if it was general information given before such inquiries were not made).

Title: Re: How is Norma?
Post by: coulsongirls on May 28, 2012, 01:43:13 pm

Thanks for the laugh  ;D