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Discussion Boards => Support => Topic started by: carrie9109 on June 27, 2013, 04:06:56 pm

Title: Travel & Entertainment profile survey glitch
Post by: carrie9109 on June 27, 2013, 04:06:56 pm
In the daily section of offers, I clicked on the FC Surveys box. It says get $.50 for completing all of your profile surveys. Completed all except the last one (travel and entertainment) because when I click save, it pops up with the red word "Required" over a section I did complete. (The one with the bubbles for "How many days a week do you do the following?")

It's as if it is not registering my clicks. Anyone know what to do to fix it? I have waited 24 hours to see if maybe it was just an internet glitch. ???
Title: Re: Travel & Entertainment profile survey glitch
Post by: bornC on June 28, 2013, 09:18:48 am
Did you receive an answer to this? I'm having the same problem.
Title: Re: Travel & Entertainment profile survey glitch
Post by: bostonphil on June 29, 2013, 07:30:16 am
I am having something similar happening to me when I attempt a Fusion Cash survey. I complete a rather lengthy questionnaire about where I shop and what I buy but there is a section where I get a red "required answer" even though I have answered the question. I am unable to submit the questionnaire and get no credit. Other members are having similar problems with that survey.

I believe there is a glitch but I do not know where it is. It will probably be fixed soon.

you might try opening a support ticket.  :dontknow:

Title: Re: Travel & Entertainment profile survey glitch
Post by: BlackSheepNY on July 01, 2013, 11:15:27 am
I read somewhere else on the forum that when you get that survey, just click "Cancel" instead of "Save" and you'll at least get the penny DQ.
Title: Re: Travel & Entertainment profile survey glitch
Post by: surveygrabber on July 01, 2013, 03:47:38 pm
I'm having the same problem too. There's a glitch that will not allow me to save the questionaire after each completion of FC surveys. I just click canceled and do them later until they are fixed.