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Discussion Boards => Support => Topic started by: JenniferPaige100 on September 30, 2013, 04:09:46 pm

Title: Product Test: Broken link
Post by: JenniferPaige100 on September 30, 2013, 04:09:46 pm

I received a follow up survey today for a product test and when I opened it, it came up as a broken link, but it didn't disappear from my survey list.  I was using Google Chrome and switched over to Mozilla to try it there.  Now it says I've already taken the survey.  Any ideas on what I should do?

Title: Re: Product Test: Broken link
Post by: ladavia89 on September 30, 2013, 06:40:56 pm

Once you click on it and close it then you won't be able to access it again.  I always try trying the refresh/reloading the page before closing it

Title: Re: Product Test: Broken link
Post by: Kfickes on September 30, 2013, 10:20:04 pm

I hate when that happens to me. It is so  :BangHead:

Title: Re: Product Test: Broken link
Post by: JenniferPaige100 on October 01, 2013, 09:20:33 am

Thanks Ladavia, I will take your advice from now on. 

Yes it is very aggravating.  I did contact the project manager and they are going to try and get me the survey one way or the other, so hopefully it will work out.  It's just a pain in the neck.

Title: Re: Product Test: Broken link
Post by: renecash on October 05, 2013, 12:26:38 pm

I had that happen to me also sometimes that a link is not working

usally the link will look like this csmHttp...

what you do is copy the right part of the link starting with http and paste it in the address bar of your browser and than it works

Title: Re: Product Test: Broken link
Post by: mary33716 on October 08, 2013, 08:09:46 am

 i have not seen that one i have to see if i do and try that one you may need put support ticket in