FC Community
Discussion Boards => Support => Topic started by: timvolley on October 04, 2013, 12:12:44 pm
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Has anyone gotten this kind of problem before and how do you fix it. My email is valid as i have just checked and they are not marked as spam or junk email.
Action Required: Your email address () is not receiving our messages. When attempting to send you an email, we encountered this error: Email Address Unreachable / Non Existent. Please update your email address, checking carefully for typographical errors. You should also confirm that the account is still active.
Any help would be appreciated. since i cant cashout right now since they cant find my email through i got a survey yesterday in my email address.
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You are not alone. There have been several threads on the same topic.
I use gmail and have not had this problem with FC, so I'm not sure what exactly is the problem. But do verify that the email address you are using is typed in exactly as it should be.
Easiest way to do that is to do a right click on your mouse and copy the email address as it shows on the FC site and paste that copy into a email to yourself. If you get undeliverable message, then double check the email address for a typo.
If everything looks correct, then contact support, type in your email address in the ticket and let them know that this address worked just fine for you and would they please check out the problem on their end.
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you are not alone. I have the same problem here too. I don't see daily email 10/15 today only. I have never have this problem before. I don't see any in my spasm folder too. I have just confirm the email and see if working tomorrow :BangHead: