FC Community

Discussion Boards => Support => Topic started by: daeth2 on November 18, 2013, 06:55:55 am

Title: Email Problem
Post by: daeth2 on November 18, 2013, 06:55:55 am

I've been a member here for a while and never had problems with my email address before.  Today I didnt recieve my daily email, so I figure no biggie, I'll go resubscribe for it and lo and behold I get an error message..

Quote

That email address is not valid. When we attempted delivery to it, the error returned was: Permanent Failure (Email Address Unreachable / Non Existent). Please choose a different address.

I have not changed my email address at all, or any of the settings for it.  But FC keeps saying that the address does not exist.

Title: Re: Email Problem
Post by: daeth2 on November 18, 2013, 08:31:21 am

I also have the following error message when I log in to FC..

Quote

Action Required: Your email address (*****) is not receiving our messages. When attempting to send you an email, we encountered this error: Email Address Unreachable / Non Existent. Please update your email address, checking carefully for typographical errors. You should also confirm that the account is still active.

*address edited out for posting

Title: Re: Email Problem
Post by: Administrator on November 18, 2013, 09:43:05 am

Strange one!
Looks like you and a few other folks have gotten hit by this.  10 days ago Yahoo started rejecting an occasional message we sent with this error: "553   Message exceeded maximum message size allowed".  Their limit is 25mb and the email we were sending was only a few kilobytes, so it doesn't make any sense at all!

Anyway, I've cleared out these undeliverable errors and you (and the other folks) should be good to go.  You will likely have to re-enroll for Daily Cash Emails if you were subscribed before.  Just click here: http://www.fusioncash.net/ptr.php

Title: Re: Email Problem
Post by: daeth2 on November 18, 2013, 10:16:38 am

Thanks, FC is great at resolving issues quickly.