FC Community

Discussion Boards => FusionCash => Topic started by: dwiley11 on January 07, 2014, 10:36:19 am

Title: error message when finishing survey
Post by: dwiley11 on January 07, 2014, 10:36:19 am

I have finished 3 surveys in 2 days and not credited because when I finish the last page is an error please fix this

Title: Re: error message when finishing survey
Post by: ricdsm on January 07, 2014, 08:10:02 pm

That happened to me x2 yesterday.  Very frustrating.

Title: Re: error message when finishing survey
Post by: dsawan on January 09, 2014, 04:07:01 am

Help ticket?

Title: Re: error message when finishing survey
Post by: bostonphil on January 09, 2014, 10:03:58 am

I suggest that you open a support ticket. If this happens again, copy the error message and attach this to your support ticket. 

For whatever reasons, I no longer qualify for any surveys. I think that I was able to complete one since sometime in December.

 :(

Title: Re: error message when finishing survey
Post by: IceKittyNM on January 11, 2014, 05:43:48 pm

I had that happen on one survey too on the 6th so I took a screen shot of the error page and submitted a support ticket. Apparently they were aware of the errors happening because it was fixed and I got credit for the survey on the 8th. Then I got a reply to my support ticket on the 9th with the explanation. Hope you got your credits too!!  :)

Title: Re: error message when finishing survey
Post by: Lindaroof on January 13, 2014, 04:00:49 pm

This did happen to me also. I submitted a support ticket, they apparently knew there was a problem. I did get my credits and an email from Fusion Cash. They are really good about the support tickets. I haven't had to submit many but when I have I must say they have been GREAT about resolving my issues. :rose: