FC Community
Discussion Boards => Support => Topic started by: MichelleHW101 on January 30, 2014, 06:55:26 am
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The captcha code comes on every ten minutes like is supposed to but then when I type in the code CORRECTLY then hit submit nothing happens. I wait and five or so seconds later I get an error message and a new code. Again I type in the code correctly (I mean one of them was gym bag and there is no way I typed that wrong) and again the submit button didn’t work and then I got their error message. Anyone else having that problem?
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I don’t know what’s going on with it but I get it every ten minutes but can’t get it to submit after typing the code correctly. All I get is an error message and a new code which I type correctly and still it won’t submit and I still get an error message. Now for three consecutive days prior to this I’ve earned enough for the bonus credit (which I did receive) and I don’t know if that has anything to do with it. I mean if you can’t listen to radio loyalty as long as you want every day then someone should say that in the text beside the button one pushed to bring it up.
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When I filled out a support ticket the tech guys fixed the problem of the code not submitting. That enabled me to go back to earning so much I got the bonus (consecutively for a week). Then Radio Loyalty started to act funny. I got the code, it even submitted but I never got the credit for it. I know it takes 1-3 hours now for credit to appear but I didn’t get any and it was SIX hours later. When credit finally did appear it was not the full amount I know I should have had. Can someone please explain exactly how Radio Loyalty works. I mean are you not supposed to use it daily or if you do use it daily not to the max for the bonus credit daily because it seems that when I do once a week it doesn’t seem to work right and I end up having to fill out a ticket. I wouldn’t mind so much if you didn’t have to earn that nickel to get the Paid to Click 15¢. The daily email doesn’t go towards it and I never qualify for any survey so when I get the 1¢ bonus for wasting my time from it, that doesn’t count towards it either. I think cents no matter how they are earned should go towards it but they don’t. I usually do the videos but lately there hasn’t been enough to make the nickel. They’ve been all the 1/2¢ and don’t help me make it so all I have is Radio Loyalty.
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So I had to open up another support ticket because Radio Loylaty did not give me any credit. The Captcha code came on every ten minutes like it’s supposed to. I typed it correctly like I’m supposed to and the page reloaded like it’s supposed to. But then after four hours I still didn’t get any credit. Naturally I opened up a support ticket. Now generally they are on target and fix the problem no hassle. This time they closed the ticket after an hour with the excuse that my earned credits aren’t lost, ‘just not displaying properly within my account’ and that it ‘should be corrected by the end of the week. If it’s not then open another ticket.’ Now anyone who has ever used radio loylaty knows that it’s a daily thing so if you don’t see your credits that day they’re gone. And that doesn’t help me when the PTC needs 5¢ first and there isn’t five one cent videos. I don’t know if they changed their support staff or what but to get a response like that they clearly don’t use radio loylaty and I got the impression like I bugged them for no reason.
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I opened a ticket when Radio Loylaty didn’t give me credit. It was closed after an hour with the excuse to wait a week and the credit should appear. That’s totally B.S. for anyone that has ever used Radio Loylaty. The credits come on daily. They don’t there is a problem. You’re supposed to fill out a ticket when there is a problem but apparently with the new staff (an it must be a new support staff ‘cuz they never did this before) they will closed the ticket on you before the problem is resolved if they feel it’s really not a problem and you just ‘panicked unnecessarily’. TWO YEARS I’ve been using Radio Loyalty. I know how it works. There is a problem if the credits don’t show up the day you use it because it’s a daily thing. Radio Loyalty doesn’t give back credits a week later.
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I filled out a support ticket for this problem before and it was closed with the excuse I would receive the credit within a week but clearly whoever worked on my ticket never used Radio Loyalty. Back credits are never given and if the credits don’t appear the day they are made then they never show up on the account. I know this for a fact because for the last two years daily I’ve been using it. Radio Loyalty is a DAILY task. That’s why 1-3 hours later THE SAME DAY credit appears on the account. One doesn’t wait a week for the credit to appear on the account. Not for Radio Loyalty. The credit is given daily so if it ain’t there it wasn’t given and won’t be. If I have to wait a week for the credits I earn daily to appear that’s still a problem with Radio Loyalty! I use it daily and have noticed that it starts to work funny after a consecutive week or two of earning the bonus cash daily. I can’t believe the support people would frustrate me or insult my intelligence by claiming I’ll get the credits within a week. THAT’S NOT HOW RADIO LOYALTY WORKS. I’ve used it too long to know that. The credits don’t show up that day I’m not getting them. Back credits are never given and certainly not a week later when the task is daily. If that is the case, I say again, that in itself is a problem with Radio Loyalty.
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Radio Loyalty always finds a way to screw you over and it can’t just be me. When I open the page with Google it has a tendency to die. Then when I switch to Internet Explorer I get the ones where the CAPTCHA code to come on every ten minutes but some of them leave either when I’m about to type or when I’m in the middle of typing and I have to wait another 5 minutes for it to come back so it comes out to 1¢ every 15minutes rather than ten. That one isn’t so bad as the ones I get (also through Internet explorer) where the code appears but the cursor doesn’t go in the spot where you are supposed to type the code. I can click to reveal the code. I can click for another one but I the cursor never shows up allowing me to type the code. Those *bleep* me off because it makes me feel like I’ve wasted ten minutes I can’t get back and lost a penny. That doesn’t seem like much but when you need 5 to get the PTC every penny matters.
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It seems like sometimes it gets to the 10- minute mark and the radio stops and then restarts... but no code.
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(http://www.fusioncash.net/sig.php/876729b48e85x8.png) (http://www.fusioncash.net/?ref=jgw007)
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Was having this problem a couple of days ago. Either the captcha wouldn't come up or when it did it was literally like for 5 seconds and then would disappear. Looks like it's working fine now though.
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I have a problem with the code coming up. but it won't submit! I just have to refresh and lose 1 cent. RL is not very loyal! >:(
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I opened a ticket when Radio Loylaty didn’t give me credit. It was closed after an hour with the excuse to wait a week and the credit should appear. That’s totally B.S. for anyone that has ever used Radio Loylaty. The credits come on daily. They don’t there is a problem. You’re supposed to fill out a ticket when there is a problem but apparently with the new staff (an it must be a new support staff ‘cuz they never did this before) they will closed the ticket on you before the problem is resolved if they feel it’s really not a problem and you just ‘panicked unnecessarily’. TWO YEARS I’ve been using Radio Loyalty. I know how it works. There is a problem if the credits don’t show up the day you use it because it’s a daily thing. Radio Loyalty doesn’t give back credits a week later.
I have been listening to RL on FC since June, 2013 and agree that there have been crediting problems with RL occasionally -- once last September and again in early January. On these occasions back credits were provided in a day or so (ie not in the same day, but usually in one or two days.)
The technical problems - that result in captchas not appearing or a submit link that doesn't work - come and go. They might be related to the browser being used, pop-up blockers etc etc -- or it could a glitch in the RL server.
I've had a variety of problems with the captcha not appearing at 10 min intervals or not letting me enter the code, but I usually just refresh and that tends to clear up the problem for a while. Yes, I lose the penny (or 2) each time I have to refresh, but I still average more than 50c/day from RL.
I have not had a crediting problem with RL today -- been listening for 12 hrs and have had 70c credited so far. If the captcha comes up and I can submit it, I'm comfortable that eventually the credit will come through.
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radio loyalty is always having a lot of glitches, maybe ask fusion cash for help.
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This is what makes Radioloyalty annoying to me. I also hate how they sometimes have captchas that are impossible to solve.
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Sometimes that happens when I don't enter the captcha for too long. Like if I listen to it for 30 minutes and then enter the captcha, it'll tell me the captcha is wrong even when it's not. But then it'll refresh the captcha and it'll work. Maybe try another browser?
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I've never been able to get the captcha to come up. I can tell when the captcha should come up, because the screen "jumps" slightly & the music stops playing. Anyone know if it is possible to play it on a mobile device? That would be a great thing, since I'm always steaming through my iphone anyway.....
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no probs here. i would try chging browsers, try opera or firefox and see.
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Yesterday afternoon I started to notice that the Captcha code suddenly stopped showing up. I waited a full twenty minutes and the code hadn't appeared even once. This happened in both the Internet explorer and Goggle Chrome windows so clearly this is not a problem on my end. Before you say it is I would like to say that the settings on my computer are the exact same as they were when the code suddenly stopped appearing. I started Radio Loyalty up again today and a full half hour later still got nothing. That's a full day and the problem still exists.
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twenty four hours later instead of getting the Captcha code to come up every ten minutes what happens is I suddenly loose the buttons along the side (the ones that let you change channels). Sometimes after I've lost the channels A captcha code comes up but it's like a flicker. I mean it shows up but leaves before I can do anything with it.
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The Code did appear once two minutes after I lost the channel buttons then again ten minutes after that but the third time it appeared it claimed I typed the wrong code, went away and I didn't get another code or sound coming from the station I was on (with the channel buttons gone I couldn't even change channels). Something is still wrong with Radio Loyalty.
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I tried Radio Loyalty on Google Chrome. The Code did come up at ten minutes once then the page never worked right after that.
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I wish the commercials running along the side of the page gave as much problems as the Captcha code does. Those commercials always work right. It’s the channel buttons along the side I loose. It’s the Captcha code that works funny. Of course I had the problem with Radio Loyatly where if the commercial doesn’t load right on the side then the player part of the page doesn’t work. I’ve had the sound bar all the way up and still got no sound from the page.
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This happen to anyone else? Every ten minutes the Captcha code is supposed to come up. Every ten minutes like clockwork I lose the buttons on the side but if the station I am on happens to be is in a commercial break at the time the code doesn't come up. Even when the station comes back after the break the code doesn't show up. I've waited anywhere from 3 to a full ten minutes for the next code. After ten and the code hasn’t shown I'm stuck shutting down the window and restarting where now I've lost two cents. Why does it matter if the station is on a break or not when the ten minutes are up? I have no control over that! Ten minutes is ten minutes regardless of when the station’s break falls. You’re still on the channel.
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I’ve used both Google Chrome and Internet Explore. I’ve even changed channels. The code still only pops up when the station I am on happens to be in the middle of a song. With Internet Explorer if the code comes up while a song is on but then the station goes to a commercial break the code leaves as soon as that commercial break happens. If it’s on break at the ten minutes then the code will either not show up, show up with no puzzle to type, or puzzle works fine but there is no cursor so you can’t type the code. In the last situation I’ve hit the new puzzle button, gotten a new puzzle but still no cursor. In Google Chrome’s case I get no puzzle at all the page just restarts on its own or locks up and I have to close the window and restart it. So it can’t be me it has to be something with Radio Loyalty because the code works absolutely fine when the ten minutes fall in the middle of a music set but I have no control over if the ten minutes falls in the middle of a commercial or not. I've tried to find a station with less commercial breaks but I don't understand what the station's commercial breaks have to do with the code not working properly. I'm on the channel whether the station goes to a commercial or not and should be able to get the credit I deserve regardless of when those ten minutes fall.
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Captcha code still doesn’t show up during commercial breaks. I have changed channels from the dance station Electric Fm (which takes weird and long breaks) to another channel. Mostly the country channel Thunder 106.1 because they are a regular radio channel with normal commercial breaks and they do a forty minute ‘thunderstorm’ of music so there is less likely a chance I wind up on a commercial break with them than another channel. However when I do wind up in a ten minutes where the commercial break happens on Thunder, I still lose the channel buttons and the code does not come up. However because Thunder is a regular station (like I said before) as soon as the break is over and the music starts again the code shows up. So I don’t know why the stations’ commercials block the code or (another way of saying it) why the station needs to be ‘on air’ to get the code. The reverse is also true that if the station is on air when the ten minutes are up the code shows up but if before I can type the code or hit the submit button the station goes to a commercial break the code leaves.
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So I had filled out a help ticket for the ‘on air only’ showing of the captcha code no matter what station I was on but the tech group wrote me off claiming that they weren’t just that they have no access to the ‘fixing area’ of the radio loyalty site and told me to fill out a ticket to them. So I did. Got a prompt general ‘we got your support ticket’ email with the promise to get a tech reply within 24hrs. Been three days and got nothing. Problem still there but since I’ve stayed with the country station which is just Thunder 106.7 I don’t have too long a wait to get the captcha code back (because it comes on as soon as the station is back on air) which means it’s a lot less frustrating. Since Thunder is a regular radio station it takes regular commercial breaks that are about 3min or so rather than Electric Fm which I used to use but their breaks aren’t commercial breaks they’re just ‘off air’ breaks in which they play music that can last up to a half an hour in some cases and in those instances I lose up to three cents which adds up considering this problem has been going on daily for at least a month. Also Elelctic Fm is more ‘off air’ than ‘on air’ especially when you compare it to Thunder. So basically I kinda solved the problem myself— or atleast made it more easier to handle which works for me.
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Don’t know if this happened to anyone else but for two days in a row on both Internet Explore and Google the radio loyalty page has locked up. It worked for only a while and then just stopped. On Google it restarted but on Internet explorer it just crashed. Now I filled out a support ticket on both Fusion Cash and Radio Loyalty for this problem. Honestly it wasn’t just locking up on Radio Loyalty it was locking up on PTC as well and the Video page. Now I just want to pause here to say THANK YOU FUSION CASH TECH TEAM. By the third day they fixed problem and nothing locks up any more. The stupid Radio Loyalty team just sent me an email claiming (basically) that it’s my fault their page doesn’t work. The first thing they said was that I needed to clear out my browser history which I have no idea how to do with my internet settings upon delete history after exit and everywhere I look there is nothing saved on my computer anywhere. The second was to update my flash player. There is no more updated flash player from adobe than the one I have. I think Radio Loyalty Tech people just didn’t want to work or had no idea how to fix the problem so they claimed their messed up page was my fault. Again THANK YOU FUSION CASH TECH TEAM. You guys at least try and fix whatever problem there is rather than claiming it’s my fault.
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I'm on a Mac, so I use Safari and Firefox for Mac, and I've been having the same problem with the CAPTCHA code.
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I have problem Radio Loyalty today! I try put CAPTCHA code and hit submit nothing happen and I reopen Radio Loyalty again and I listen more than 10 min. and 20 min. pass no CATCHA code show up at all. :confused1:
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Yeah, it's really annoying how the captcha wont show up when it's supposed to. I get frustrated.
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The Captcha has not been showing up for me either, not had a good being to the first of the month.