FC Community

Discussion Boards => Support => Topic started by: mtt349 on March 04, 2014, 03:47:00 am

Title: To administrator
Post by: mtt349 on March 04, 2014, 03:47:00 am
Why I cannot get into survey Monday commercial study? I want to have restored. I did nothing wrong. I did what was supposed to be done. Can you help?
Title: Re: To administrator
Post by: skippymcnapper on March 04, 2014, 06:19:17 am
What message are you getting in regards to this survey? It's likely it just met its quota, and no longer needs responses.
Title: Re: To administrator
Post by: tea4me on March 04, 2014, 09:10:13 am
I just did a commercial study (it was supposed to be a survey for mothers but got rerouted) and I went through all the questions all the way to the end where it asked me to put the number scale on a certain number.  I hit 'next' and got a window that said "This survey has ended" and a button to click 'ok' and it took me back to the screen with the sliding number.  No help area, nothing.  No credit, either.  I'm MAD!
Title: Re: To administrator
Post by: teresa3200 on March 05, 2014, 07:21:31 pm
I'm sure you did nothing wrong. Dont worry about it, try another survey, you qualify for some and some you dont.
Title: Re: To administrator
Post by: daeth2 on March 10, 2014, 02:04:01 pm
This is not something the Administrator can do.  The survey disqualified you for some reason, ie they already had enough responses, you werent the right age/gender/race for the remaining responses, or something else of that nature.  This in no way is FC's responsability.
Title: Re: To administrator
Post by: kroberts13 on March 12, 2014, 09:31:10 pm
i have signed up for alot of offers and did not get cred :(it why is that happening.
Title: Re: To administrator
Post by: SweetApril74 on March 14, 2014, 12:58:05 pm
yeah... sometime it has reached the quota. The first time it show up, that is the best time to do. When I tried in the night or next morning, i Got DQ.
Title: Re: To administrator
Post by: MissyKj999 on March 20, 2014, 12:25:33 pm
I understand why this is bothering you because it is one of the easier and faster FC surveys  :notworthy: I'm thinking that maybe it had just reached the number of participants it needed for this particular survey, but the good thing about this one is that it is reoccurring and you'll have another chance to do one on the tv ads. :D