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Discussion Boards => Support => Topic started by: bostonphil on June 17, 2014, 10:00:19 pm

Title: I Keep getting This Survey Before Surveys
Post by: bostonphil on June 17, 2014, 10:00:19 pm
Every time I try to attempt a survey, I now get a page that begins like this

On average, how many days in the week are you engaged in the following activities?
Reading a printed newspaper
0 days
1 day
2 days
3 days
4 days
5 days
6 days
7 days
Reading an online newspaper

and then it goes on and on.  I have to answer a lot of questions before I can attempt a survey.  It is the same page every time.

Is anyone else getting it. How do I stop it?   ???

Title: Re: I Keep getting This Survey Before Surveys
Post by: mcornwell on June 17, 2014, 10:11:54 pm
I got this same page before my FC Surveys the last 2 days.After getting it 3 times yesterday I updated my profiles.That worked the last time it happened,but not this time.When I tried the surveys today,I still got that same profile page before each survey.
Title: Re: I Keep getting This Survey Before Surveys
Post by: berthabutt on June 18, 2014, 03:30:52 am
thats why I don't bother to do profile survvys or update them. Even so, you still get the long profile questions before the survey even starts.  Sometimes  i am asked for my age like 5 times on the same survey. :confused1:
Title: Re: I Keep getting This Survey Before Surveys
Post by: cwillard1 on June 18, 2014, 09:50:53 am
Unfortunately yes.   I always get a survey to see if I qualify for the one I clicked on .  Usually they tell me I am not  so they offer another one.
Title: Re: I Keep getting This Survey Before Surveys
Post by: bostonphil on June 18, 2014, 09:56:32 am
I got this same page before my FC Surveys the last 2 days.After getting it 3 times yesterday I updated my profiles.That worked the last time it happened,but not this time.When I tried the surveys today,I still got that same profile page before each survey.

I remember that problem months ago. We had to update our shopping profile and that took care of that but, just like yourself, it is not working this time. I also tried updating my profile but I continue to get the profile survey before I can access any other survey and it is happening with every single survey since yesterday or the day before.

I will give it another day or two and then open a support ticket.
Title: Re: I Keep getting This Survey Before Surveys
Post by: BlackSheepNY on June 18, 2014, 12:58:53 pm
Every time I try to attempt a survey, I now get a page that begins like this

On average, how many days in the week are you engaged in the following activities?
Reading a printed newspaper
0 days
1 day
2 days
3 days
4 days
5 days
6 days
7 days
Reading an online newspaper

and then it goes on and on.  I have to answer a lot of questions before I can attempt a survey.  It is the same page every time.

Is anyone else getting it. How do I stop it?   ???



I got that one, too.  I filled it out the first time and then I went to the survey.  However, each "FC" survey I got thereafter, had the same questionnaire.  I just let those surveys go because I didn't want to fill this page out over and over again.
Title: Re: I Keep getting This Survey Before Surveys
Post by: lsqblueday on June 18, 2014, 01:46:06 pm
yes, just ignore it and click the save button, then go to survey ;D
Title: Re: I Keep getting This Survey Before Surveys
Post by: mcornwell on June 18, 2014, 09:35:48 pm
My FC Surveys worked normally today.I didn't get the profile page before any of the surveys.
Title: Re: I Keep getting This Survey Before Surveys
Post by: bostonphil on June 19, 2014, 03:52:51 am
Glad to say that I took a survey yesterday and did not get the profile page before the survey. Either it accepted my update or it was a glitch to begin with.

 :)
Title: Re: I Keep getting This Survey Before Surveys
Post by: thtrngng on June 22, 2014, 08:23:41 am
This is known as the screening process and I do not like it because if you click on a survey about movies or pets, they want to know about your investable assets, or they may want to know do you rent or own a house.
Title: Re: I Keep getting This Survey Before Surveys
Post by: 12amos on June 26, 2014, 09:25:02 am
I have had this problem too.  Thought it was only happening to me.  If it continues I will open a support ticket.