FC Community

Discussion Boards => Support => Topic started by: gaylasue on June 20, 2014, 04:26:15 am

Title: "Not in country listed on account"
Post by: gaylasue on June 20, 2014, 04:26:15 am

I received the following message this morning while attempting to do a survey:

Thank you for participating. It appears you are not currently in the country listed on your account. Due to this, we're unable to allow access to the survey. If you are away from your home country, please do not participate in further surveys until you return.

I am sitting in the same spot that I am every day that I do surveys......

Title: Re: "Not in country listed on account"
Post by: bleyd on June 20, 2014, 04:38:06 am

I also got the same response.  Not sure why this is happening. I just did a survey about 12 hours ago on the same computer.

Title: Re: "Not in country listed on account"
Post by: ladavia89 on June 20, 2014, 08:20:57 am

What type of internet connection are you using? Some connections use proxies that bounce your signal through multiple locations which can cause you to appear to be in another country

Title: Re: "Not in country listed on account"
Post by: charmaine56 on June 20, 2014, 08:48:17 am

that is funny, your not in country so cant use your account. I don't think it would be some bounced off signal when its happening to more than one person.

Title: Re: "Not in country listed on account"
Post by: bostonphil on June 21, 2014, 11:09:09 am

It must be  a computer glitch on the Fusion Cash side.  I have read a similar posting some weeks back from another member. Keep trying because it will probably get corrected soon. You might try another browser or re-booting your computer. If, by Monday, you are still having a problem, open a support ticket.