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Discussion Boards => Support => Topic started by: Spazzy05 on August 29, 2014, 10:18:16 am

Title: My surveys will not credit to my account
Post by: Spazzy05 on August 29, 2014, 10:18:16 am
I just recently started with this program and yesterday evening and today it says not credited for alot of the surveys I have taken. I would like to know when I will get credited for this and what causes this to happen. Thanks.
Title: Re: My surveys will not credit to my account
Post by: BlackSheepNY on August 29, 2014, 11:42:35 am
Are you sure that it was the actual survey you completed, or was it just the preliminary qualifying questions before the survey?  Normally, when you've completed a survey, you'll get a "Thank You" page at the end.  If it's just the qualifying questions you're answering and then getting disqualified for the particular survey, there is no reward.
Title: Re: My surveys will not credit to my account
Post by: mrrangerrick on August 29, 2014, 01:48:26 pm
Also, some people think they can just click through the whole thing (not saying that you do or did). Fusion Cash actually verifies your answers.
Title: Re: My surveys will not credit to my account
Post by: bostonphil on August 30, 2014, 06:37:53 am
I am assuming that you are talking about seeing not credited on your account page. You do not say how many surveys you have not been getting credit for. Sometimes, it takes 24 hours or more to get credit for a survey.

Some hints about taking surveys: be certain to take your time when taking a survey. You should get a congratulations page after finishing a survey. Leave that page open for a few minutes before closing. If you have a mac, use chrome or firefox to take a survey. Do not use safari.

If you finished a survey and got your congratulations page but never got credit, you can open a support ticket after seven days and Fusion Cash will look into it for you.

Welcome to Fusion Cash. I have been with FC for years and love this site.  :wave:

Title: Re: My surveys will not credit to my account
Post by: Spazzy05 on August 30, 2014, 04:03:01 pm
I answer the surveys honestly and take my time but I think I found the problem. I am either not keeping the page open long enough after the survey or I am not using the Firefox. Thanks to everyone who commented and tried to help me.
Title: Re: My surveys will not credit to my account
Post by: myfreebees316 on August 31, 2014, 09:54:11 am
If you actually got the surveys to go through some might credit some might not but most likely it can take up to a week or so for some to actually credit most credit right away but if you didnt really finish the survey you wont get credit at all
Title: Re: My surveys will not credit to my account
Post by: teresa3200 on September 01, 2014, 08:42:25 am
Depending on the company, sometimes it can take a day to get your credit. If you indeed finished the survey and received the thankyou page and do not get credit in a couple days you may want to send a support ticket for further investigation.
Title: Re: My surveys will not credit to my account
Post by: teresa3200 on September 01, 2014, 08:45:20 am
Depending on the company, sometimes it can take a day to get your credit. If you indeed finished the survey and received the thankyou page and do not get credit in a couple days you may want to send a support ticket for further investigation.