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Discussion Boards => Support => Topic started by: BlackSheepNY on January 12, 2015, 12:40:16 pm

Title: Emails from FC Saying I Received Credit
Post by: BlackSheepNY on January 12, 2015, 12:40:16 pm

Normally, when I complete a task, it credits right away.  Today, it seems I had to wait a while longer.  I received 2 emails from FC stating that I've received credit for Tasks I completed this morning/afternoon.  I logged back in to my FC account to check, but the credits for these Tasks are not showing as credited on my Account page.  I'm confused... did they credit or did they not??  Has anyone ever had that happen and will the credits the email says I received eventually show up on my Account page?

Title: Re: Emails from FC Saying I Received Credit
Post by: nadette on January 12, 2015, 12:46:29 pm

I would not try to wonder on that one,
I would just a support ticket.

I wish I could be of more help.

Title: Re: Emails from FC Saying I Received Credit
Post by: keauhou on January 13, 2015, 08:52:44 am

I've had the exact same problem for two days with tasks.

Title: Re: Emails from FC Saying I Received Credit
Post by: skippymcnapper on January 13, 2015, 09:56:55 am

I think something funky is going on with the site again. Nothing is crediting right. Tasks & videos that I do every day are not crediting.

Title: Re: Emails from FC Saying I Received Credit
Post by: BlackSheepNY on January 13, 2015, 11:47:52 am

Well, I opened a ticket today with FC.  I still don't see the credits in my Account.

Title: Re: Emails from FC Saying I Received Credit
Post by: donnarg1989 on January 13, 2015, 02:58:24 pm

I just sent in a ticket for 2 Tasks that did not credit yesterday, even though i got the email saying i got credit. I just did 2 more Tasks today and they have not been credited to my account either.

Title: Re: Emails from FC Saying I Received Credit
Post by: skippymcnapper on January 13, 2015, 07:01:18 pm

BlackSheepNY -- did you get any response from them? I'm having the same issues, and have not received credit for a lot of tasks and videos. I won't be able to complete the PTC for tomorrow with these issues.

Title: Re: Emails from FC Saying I Received Credit
Post by: schoolvan on January 14, 2015, 01:13:43 am

I am having the same problem and getting emails stating I have been credited but nothing in like 3 days on the tasks on the leader board I see nobody is changing I have sent in tickets and crowdflower is not responding I am just wondering if something happened If the tasks don't credit I won't be cashing out this month. Ever since fusioncash had the attack the site has not been the same.

Title: Re: Emails from FC Saying I Received Credit
Post by: nadette on January 14, 2015, 06:55:55 am

Yes, I agree. Since the site has been attacked
it has not been working properly.

The administration is probably working on
the issue and I imagine they are not
having a good time right now.

Title: Re: Emails from FC Saying I Received Credit
Post by: BlackSheepNY on January 14, 2015, 12:46:08 pm

Quote from: skippymcnapper on January 13, 2015, 07:01:18 pm

BlackSheepNY -- did you get any response from them? I'm having the same issues, and have not received credit for a lot of tasks and videos. I won't be able to complete the PTC for tomorrow with these issues.

I had saved all the emails I received from FC stating that I received the credits for these Tasks.  Yes, FC DID take care of it for me.  They asked me to forward the emails to them, and today (1/14/15), I was credited for ALL the tasks.

Title: Re: Emails from FC Saying I Received Credit
Post by: donnarg1989 on January 14, 2015, 03:57:51 pm

I finally got credited for all the tasks that i have done in the past two days.

Title: Re: Emails from FC Saying I Received Credit
Post by: MissyKj999 on January 17, 2015, 10:15:00 am

That's weird, but if it doesn't in the next couple of days I would ask support. They would know if it's on some type of delay time. I don't know what to think about the emails though, I thought they weren't sent out until after the credit was on your account.

Title: Re: Emails from FC Saying I Received Credit
Post by: heypeg on January 17, 2015, 10:36:36 am

I've never got an email from fusion cash about credits.