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Discussion Boards => Support => Topic started by: bostonphil on April 11, 2015, 09:05:56 am

Title: Thank You Fusion Cash
Post by: bostonphil on April 11, 2015, 09:05:56 am

I completed a survey on March 29th and never received credit.  It was a long, but interesting, survey that should have paid 80 cents. I opened a support ticket assuming that FC would probably not be able to help me. I never heard back from FC which surprised me because I usually get a prompt reply. I accepted my loss and moved on.

Surprise. Surprise. I got an email this morning telling me that my account had been credited 80 cents for survey XXXXX which I had taken the end of March.   :) :heart:

I have told other members to open a support ticket if you do not get credit for a survey. That is, if you answered the survey honestly and took your time. It may not help but it can not hurt.

Title: Re: Thank You Fusion Cash
Post by: quietpal on April 11, 2015, 09:21:23 am

That's good information to know. I'm glad you got your credit that was due. It's nice when money is added to your account that you didn't expect rather than money taken away.

Title: Re: Thank You Fusion Cash
Post by: charmaine56 on April 20, 2015, 06:41:28 am

good for you boston. they never acknowledged me when I reported unpaid surveys.

Title: Re: Thank You Fusion Cash
Post by: bostonphil on April 20, 2015, 09:38:54 am

Quote from: charmaine56 on April 20, 2015, 06:41:28 am

good for you boston. they never acknowledged me when I reported unpaid surveys.

I usually get credit for the surveys taken but over the years that I have been on FC, there have been some that did not credit. I always open a support ticket. Sometimes it has helped and other times it did not. Fusion Cash never responded directly to my support ticket this time but I got paid and that is the best response of all. 

Title: Re: Thank You Fusion Cash
Post by: Rahmanh on April 23, 2015, 10:45:19 pm

This happen to me, and I did get my reward.

Title: Re: Thank You Fusion Cash
Post by: charmaine56 on April 30, 2015, 07:12:40 am

thanks for the 3 dollars that I didn't get in feb. now I have a chance to cash out today.

Title: Re: Thank You Fusion Cash
Post by: berthabutt on April 30, 2015, 09:31:50 am

I bet that was a nice surprise! :party:   It shows that putting in a support ticket can help sometimes. :highfive: Congrats, I bet you had kissed that 80 cents goodbye! :rainbow: :peace: