FC Community

Discussion Boards => FusionCash => Topic started by: Administrator on June 15, 2015, 05:17:37 am

Title: Email issues today
Post by: Administrator on June 15, 2015, 05:17:37 am
Hi all,

We're experiencing some issues with email delivery today, caused by some circumstances outside our control.  We're working to restore delivery but some emails today from FC may arrive late or not at all.
Title: Re: Email issues today
Post by: BlackSheepNY on June 15, 2015, 11:24:45 am
Thanks for the head's up, Admin.  I can't say I had any problems.  I got the DCE today.
Title: Re: Email issues today
Post by: donnarg1989 on June 15, 2015, 02:19:03 pm
I got my Daily  Email today.
Title: Re: Email issues today
Post by: hkckk5 on June 15, 2015, 09:16:53 pm
I received my email today. Did not seem to have any issues. Thanks for the information
Title: Re: Email issues today
Post by: pstovall on June 16, 2015, 11:15:31 am
I did NOT get my email today, but it's comforting to come to the forum and see that Admin is aware of the problem and working to resolve it!  What other website has that kind of efficient communication!!!  Thank you Admin for keeping us informed and working to make this the best site possible.
Title: Re: Email issues today
Post by: elvisdo on June 16, 2015, 11:57:19 am
Did anyone else get the daily e-mail today? Is this still a problem?
Title: Re: Email issues today
Post by: tfw6693 on June 16, 2015, 02:46:16 pm
 :) Thanks for the "heads up." So far, no problems on my end.  :)
Title: Re: Email issues today
Post by: renee10 on June 17, 2015, 11:44:22 am
I haven't gotten my DCE email today or yesterday. I got notification emails when I did 2 daily surveys yesterday though. I'm guessing there are technical problems. I'll wait a few days to see if this gets fixed if not I could switch from Yahoo to Gmail.
Title: Re: Email issues today
Post by: phoenixashesrises702 on June 17, 2015, 04:29:18 pm
I have been receiving all emails and verifications on my end today. I have not had any issues and still got the FCD email today.
Title: Re: Email issues today
Post by: linsanna on June 17, 2015, 06:07:54 pm
Hi all,

We're experiencing some issues with email delivery today, caused by some circumstances outside our control.  We're working to restore delivery but some emails today from FC may arrive late or not at all.


I have not been able to receive email's from Fusion Cash since Feb 9th!!!!!  :P  :crybaby2:
I still see this message on my account page!!!!!!!!!!!!!!!!!!!!!!
Action Required: Your email address  is not receiving our messages. When attempting to send you an email, we encountered this error: Other undefined Status. Please update your email address, checking carefully for typographical errors. You should also confirm that the account is still active.
Title: Re: Email issues today
Post by: Bigpar31 on June 17, 2015, 06:58:01 pm
ive never had a email issues. but thanks for the heads up.
Title: Re: Email issues today
Post by: hkckk5 on June 17, 2015, 07:56:21 pm
I received my email on the 15th and 16th but not today. On the 14th for some reason I had to request to get the email like I had done in the beginning. Now today, no email. I will wait and see if I get it tomorrow.
Title: Re: Email issues today
Post by: gsdoss on June 18, 2015, 07:58:00 am
I am hoping that it will be fixed soon.
Title: Re: Email issues today
Post by: pstovall on June 18, 2015, 09:28:38 am
I am still not getting my email.  I wonder if I should sign up for the email feature all over again like hkckk5 above suggested. However, he/she didn't receive one today either, so maybe that doesn't help.  At least we know Admin is working to resolve this.
Title: Re: Email issues today
Post by: Administrator on June 18, 2015, 11:29:11 am
At the moment we are still waiting on AT&T/Bellsouth to unblock our email IP.  If your email address "domain" part is in the following list, we are unable to send email to you until this is resolved.  You can call your ISP and request that they unblock our IP address - 64.62.151.130 - to try and help us accelerate this process.  We have already contacted them multiple times about this issue without any response.
att.net
ameritech.net
bellsouth.net
flash.net
nvbell.net
pacbell.net
prodigy.net
sbcglobal.net
snet.net
swbell.net
wans.net
Title: Re: Email issues today
Post by: renee10 on June 18, 2015, 05:59:52 pm
I'm still not receiving my daily 2 cent email. I'm going to try changing my email address and see what happens. I've been using a yahoo email address and thats not part of that list above.
Title: Re: Email issues today
Post by: elvisdo on June 18, 2015, 07:34:40 pm
The e-mails have been sketchy. One day it comes, the next day it doesn't.
Title: Re: Email issues today
Post by: hkckk5 on June 18, 2015, 07:54:35 pm
At the moment we are still waiting on AT&T/Bellsouth to unblock our email IP.  If your email address "domain" part is in the following list, we are unable to send email to you until this is resolved.  You can call your ISP and request that they unblock our IP address - 64.62.151.130 - to try and help us accelerate this process.  We have already contacted them multiple times about this issue without any response.
att.net
ameritech.net
bellsouth.net
flash.net
nvbell.net
pacbell.net
prodigy.net
sbcglobal.net
snet.net
swbell.net
wans.net

Thanks for the information. I am one of the domains listed. I will just be patient I am sure it will get fixed soon.
Title: Re: Email issues today
Post by: pstovall on June 19, 2015, 10:27:24 am
I am NOT on one of the listed domains, so I think I will go sign up for the emails again and see what happens.  Thanks, Admin, for the updates.
Title: Re: Email issues today
Post by: michele2042 on June 20, 2015, 08:01:54 am
I did not receive mine today and my domain is not listed.   I suggest we all just be patient.  I'm sure FC is doing all they can to resolve the issue.  I appreciate the fact they are keeping us informed and made suggestions as to what we can do.   Thanks FC team.
Title: Re: Email issues today
Post by: Administrator on June 20, 2015, 08:56:15 am
Please make sure you're still subscribed if you're having DCE trouble: http://www.fusioncash.net/ptr.php
Title: Re: Email issues today
Post by: hemapreethaa on June 25, 2015, 11:31:37 am
I had isseus gettiing in daily emals for few days in last week. now again from yesterday i dont have any issues i believe. Also I am able to do the daily cash emails offer.

Thanks FC!!!
Title: Re: Email issues today
Post by: jgw007 on June 26, 2015, 10:08:58 pm
Yeah.... I didn't get the email for one day.
Title: Re: Email issues today
Post by: cateyes1 on June 27, 2015, 04:15:40 am
I got my DEM, I hope that everyone is getting theirs now too !!
Title: Re: Email issues today
Post by: Administrator on June 28, 2015, 03:09:35 am
I'm happy to report that as of right now these issues appear to be resolved.  If you are not receiving DCEs and you want to, please re-enroll!
Title: Re: Email issues today
Post by: king4cash on June 29, 2015, 12:53:23 pm
Thanks for the update mr. Administrator, we are glad that you keep us uptodate...
Title: Re: Email issues today
Post by: hkckk5 on June 29, 2015, 07:49:42 pm
Thanks for the information. I have not been getting my email. I did re-enroll tonight. Hope I get it tomorrow. I need all the cents I can get.
Title: Re: Email issues today
Post by: myfreebees316 on June 30, 2015, 04:12:39 pm
eh it happens cant control everything
Title: Re: Email issues today
Post by: rpse1927 on July 01, 2015, 10:55:47 am
I do not have any e mail issues as yet
Title: Re: Email issues today
Post by: sanglee on July 02, 2015, 03:29:53 am
sometimes you have to go to the email offer and reset it, it usually happens every couple of months
Title: Re: Email issues today
Post by: dsawan on July 03, 2015, 01:48:38 pm
Thanks. I noticed mine was late but for only one day than the usual.