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Discussion Boards => Support => Topic started by: sgluckadoo on June 18, 2015, 03:00:18 pm

Title: Paid email
Post by: sgluckadoo on June 18, 2015, 03:00:18 pm
Anyone else suddenly stop receiving the paid emails? I just re-signed up for them.
Title: Re: Paid email
Post by: BlackSheepNY on June 18, 2015, 03:03:37 pm
Anyone else suddenly stop receiving the paid emails? I just re-signed up for them.

I haven't, but sometimes for some weird reason we fall off the list.  You did the right thing by re-upping.
Title: Re: Paid email
Post by: ladavia89 on June 18, 2015, 04:54:45 pm
They're having issues sending emails to people with certain providers

At the moment we are still waiting on AT&T/Bellsouth to unblock our email IP.  If your email address "domain" part is in the following list, we are unable to send email to you until this is resolved.  You can call your ISP and request that they unblock our IP address - 64.62.151.130 - to try and help us accelerate this process.  We have already contacted them multiple times about this issue without any response.
att.net
ameritech.net
bellsouth.net
flash.net
nvbell.net
pacbell.net
prodigy.net
sbcglobal.net
snet.net
swbell.net
wans.net
Title: Re: Paid email
Post by: renee10 on June 18, 2015, 06:07:19 pm
I haven't gotten the paid email since the 15th so I changed my email account from Yahoo to Gmail and re-subscribed. We will see what happens.
Title: Re: Paid email
Post by: heypeg on June 18, 2015, 06:36:42 pm
That happened to me once before also.
Title: Re: Paid email
Post by: elvisdo on June 18, 2015, 07:45:15 pm
I re-subscribed as well. I seem to be getting e-mails every second day.
Title: Re: Paid email
Post by: Lynnster on June 19, 2015, 04:05:21 am
It's not just those providers or the mails would be getting through to Gmail, and I've gotten none in Gmail in three days, even with re-subscribing... nor are they in my spam folder. Leads me to believe the problem is not just with some providers.
Title: Re: Paid email
Post by: moon29 on June 19, 2015, 07:02:57 am
i have had issues in the past but had to just resign up for them and havent had an issue in several years.
Title: Re: Paid email
Post by: Administrator on June 19, 2015, 07:29:12 am
It's not just those providers or the mails would be getting through to Gmail, and I've gotten none in Gmail in three days, even with re-subscribing... nor are they in my spam folder. Leads me to believe the problem is not just with some providers.
Can you try searching your gmail box for this (weird looking) bit of text?  Just copy and paste it exactly - it identifies today's DCE for you only:
Code: [Select]
rfc822msgid:20150619073611.E6ECA44A4EA@medici.fusioncash.comYour DCE should be the only result for that search.
Title: Re: Paid email
Post by: sgluckadoo on June 19, 2015, 10:09:52 am
It's not just those providers or the mails would be getting through to Gmail, and I've gotten none in Gmail in three days, even with re-subscribing... nor are they in my spam folder. Leads me to believe the problem is not just with some providers.
Can you try searching your gmail box for this (weird looking) bit of text?  Just copy and paste it exactly - it identifies today's DCE for you only:
Code: [Select]
rfc822msgid:20150619073611.E6ECA44A4EA@medici.fusioncash.comYour DCE should be the only result for that search.


I did the search and no results were found.
Title: Re: Paid email
Post by: sgluckadoo on June 19, 2015, 10:13:05 am
It's not just those providers or the mails would be getting through to Gmail, and I've gotten none in Gmail in three days, even with re-subscribing... nor are they in my spam folder. Leads me to believe the problem is not just with some providers.

Me too. :(
Title: Re: Paid email
Post by: renee10 on June 19, 2015, 03:52:03 pm
I did that search to and nothing came up. Switching from Yahoo to Gmail hasn't helped.
Title: Re: Paid email
Post by: renee10 on June 20, 2015, 01:07:16 am
I just got a DCE email for 6/20. It's my first one in 5 days. Maybe the email problems are getting fixed.
Title: Re: Paid email
Post by: sgluckadoo on June 20, 2015, 09:48:13 am
I just got a DCE email for 6/20. It's my first one in 5 days. Maybe the email problems are getting fixed.

same here!
Title: Re: Paid email
Post by: MissyKj999 on June 20, 2015, 10:38:38 am
This was the first day my daily paid email was missing and I checked all of my folders. I was just going to see if it'd get corrected over the next few days, but I see that some are going ahead and resubscribing so I will try that as well.
Title: Re: Paid email
Post by: donnarg1989 on June 20, 2015, 11:08:26 am
I did not get my Paid Email Today.
Title: Re: Paid email
Post by: Lynnster on June 20, 2015, 07:23:13 pm
RE (system hung here as I was trying to quote/reply): "Can you try searching your gmail box for this (weird looking) bit of text?  Just copy and paste it exactly - it identifies today's DCE for you only:"

Yep, I searched. Nothing was found in Gmail.

And I've now re-signed up for the Daily email twice this week and still have yet to receive any at all.
Title: Re: Paid email
Post by: dsawan on June 21, 2015, 05:43:54 am
no issues here
Title: Re: Paid email
Post by: debidoo on June 21, 2015, 12:57:14 pm
I haven't gotten for two days.  Am going to resign up I guess.
Title: Re: Paid email
Post by: Lynnster on June 21, 2015, 05:19:13 pm
Just to report that mine finally started arriving again today (the 21st) after re-signing up twice this week.
Title: Re: Paid email
Post by: berthabutt on June 22, 2015, 10:46:03 pm
Well, 6/21/15 , it happened to me again for the umteamth time.  No DCE!  I signed up again and did get one on the 22nd.    I use yahoo, which is associated with att.  I have a gmail, maybe I'll switch?
Title: Re: Paid email
Post by: elvisdo on June 23, 2015, 06:32:31 am
I've been receiving them again for the past few days so I hope the issue has been resolved. However, that can change at anytime by some of these posts I see.
Title: Re: Paid email
Post by: betlynjua on June 23, 2015, 07:04:43 am
Without ever having to go into systems, changing browsers, signing up on a different email account or  even holding my lip a certain way, lol, I simply re-register.  ::)

There were a number of times where I've stopped receiving emails.  Maybe it's because my email account that I have assigned bumps them from time to time.  Perhaps it's a so-called security reason.   ???

Who knows?  After I re-register, I'm good to go for a long time before it happens again.  Then I since and repeat.   ;D
Title: Re: Paid email
Post by: patti4me on June 24, 2015, 09:16:08 am
As of yesterday I was still getting my paid emails.  I haven't checked today but will shortly.  Hope there's not an issue with them.