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Discussion Boards => Support => Topic started by: ejholt on December 12, 2015, 06:26:49 am

Title: Not getting daily emails.
Post by: ejholt on December 12, 2015, 06:26:49 am

I have not been getting my daily emails for a good while.  My email is juliaetteholt@gmail.com and was wondering what could be the problem.  Thanks in advance for your help.

Title: Re: Not getting daily emails.
Post by: appy9104 on December 12, 2015, 06:53:25 am

I had my e-mails stop at one point and just had to sign up again for them.  They restarted with out a problem.  I would try that as there is no harm in that and if that doesn't fix it then try sending in a support ticket.  Do be sure your e-mail program didn't decide to classify them as junk (1st thing support will tell you and you can tell them you checked if you have to contact them).

Title: Re: Not getting daily emails.
Post by: ejholt on December 12, 2015, 07:25:21 am

I have tried everthing and nothing works.  I have checked my spam and it is never there.  Thank you for your response.

Title: Re: Not getting daily emails.
Post by: dsawan on December 12, 2015, 12:42:33 pm

ya need to reset the email. go to the left side of screen and clcik on your account and settings and do a reset.

Title: Re: Not getting daily emails.
Post by: heypeg on December 12, 2015, 01:51:45 pm

some times you have to request to receive them again.

Title: Re: Not getting daily emails.
Post by: fantasydream3 on December 12, 2015, 06:53:11 pm

Quote from: ejholt on December 12, 2015, 07:25:21 am

I have tried everthing and nothing works.  I have checked my spam and it is never there.  Thank you for your response.

This is the settings page: http://www.fusioncash.net/emailprefs.php . Maybe turn Daily Cash Email off for a few hours and then turn it back on. Hopefully this works for you or maybe support can look at your account.

Title: Re: Not getting daily emails.
Post by: ladavia89 on December 13, 2015, 07:03:37 am

Have you tried clearing the cookies on your browser? I was only getting the daily emails and none of the others even though I was signed up for everything. I cleared my cookies then resigned up for everything and I havent had any problems since.

Title: Re: Not getting daily emails.
Post by: dsawan on December 13, 2015, 09:44:03 am

Could try a third party prgm like wisediskcleaner which also cleans cookies and browser items. makes my pc faster as well as browser support.

Title: Re: Not getting daily emails.
Post by: sherryfan on December 26, 2015, 09:11:51 pm

Maybe try to update email again by going to the profile, I hope it work or you may need to send a support ticket.

Title: Re: Not getting daily emails.
Post by: bowrunner on December 29, 2015, 02:19:28 pm

Just re-enroll for the emails.  I am not getting the page to click on to get the 2 cents and I've tried both Foxfire and Chrome with no luck.

Title: Re: Not getting daily emails.
Post by: betlynjua on December 29, 2015, 02:31:53 pm

This has happened to me from time to time.  In fact I didn't get my email today.  So I re-registered and reset my email preferences on my account page.  That should take care of it.  At least it has in the past. 

Title: Re: Not getting daily emails.
Post by: marciaenglish on December 30, 2015, 03:37:45 am

The same thing happened to me once!  All I did was re-register!  I have never had another problem.

Title: Re: Not getting daily emails.
Post by: betlynjua on December 30, 2015, 07:36:56 am

Quote from: betlynjua on December 29, 2015, 02:31:53 pm

This has happened to me from time to time.  In fact I didn't get my email today.  So I re-registered and reset my email preferences on my account page.  That should take care of it.  At least it has in the past. 

Update: I got my email today after registering again yesterday.  I also did reset my email preferences and now all is good - until next time. 

Title: Re: Not getting daily emails.
Post by: charmaine56 on January 02, 2016, 06:39:53 am

you have to resign up. hope it worked out for you.

Title: Re: Not getting daily emails.
Post by: patapon555 on January 02, 2016, 04:48:33 pm

It's weird how some people get daily email issues from time to time. My suggestion is always to see if you've been deregistered.

Title: Re: Not getting daily emails.
Post by: BCGirl on January 13, 2016, 08:51:09 am

Dang, just found out Canadians cannot sign up for the daily email  :(