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Discussion Boards => Off-Topic => Topic started by: kjstrukel on September 06, 2016, 12:11:26 pm
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Weird happening today at the grocery -- my bill was $20.41. I gave the clerk a $20, a $1 and a penny. She handed me back $10.60 in change. I explained that she gave me $10 too much... she could not understand. I showed her the receipt, where the total was $20.41 and the cash tendered (should have been $21.41) was $31.41.... I re-explained that I only gave her $21.40. I swear, it was like talking to a wall. She could NOT understand. She called a manager who sighed heavily at having to open the cash drawer to return the $10. Even though I know I did the right thing, I am shaking my head. Really? No "thanks for being honest", just upset that they had to do something extra. GRRRRRR
ok, rant over. I will continue to do the right thing and shake my head.
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Wow that is crazy .... but you did what was right so good for you ;)
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That would make me mad too. Something like that happened to me in Walmart and I told them about it but they would not listen so I walked out of the store with a 6 pack of free ice tea.
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Interesting that this was Walmart, too. I would sure like to know what goes on in their training. I am not really mad, since taking the $10 would have been the same as stealing in my mind, but I AM frustrated that instead of being thanked for being honest, I was made to feel embarrassed for holding up the line. The easier thing to do would have been to take the $$ and say nothing, but I was not brought up that way and I would have felt guilty. Maybe the cashier was scared she would get in trouble? But for a manager to act like this situation was SUCH as burden was laughable.
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I like cleaning out my change jar...and I usually just put towards bills or gas.
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Good for you for doing the right thing...proud of you. So many people these days would have just stuck it in their pocket without a second thought!
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you were doing the right thing. they got made for giving back the change that you weren't supposed to get in the first place that crazy. the means that if you would have taken it the store would have been short because the cashier wasn't paying attention, the manager shouldn't have been mad at you he or she should have been mad at the cashier.
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What is a person to do when they are right? and won't listen to you. I don't think they have much training or know how to count. My grandson at the age of 6 knew how to count out the exact change by starting the amount of the ticket and counting tho the amount they gave him. On woman tried to trick him and he knew he was right and recounted for her. She laughed and gave him a tip for being smart. It erks me when they depend upon the cash register to give the right change and they can't even do that.
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Good for you, you did the right and honest thing. I think it's sad that a lot of the younger generation is, and I hate to say this, but stupid. Did they sleep during school. Some can't tell time if it's not a digital clock and I know the clerk seriously did not understand what you did because the machine probably did not tell her how much to give back. I dont understand why some schools allow calculators in math class.....really?
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I find it amazing that the younger generation cannot count change back. It seems to me that each employer would WANT their employees to know how to manually count change rather than just rely on the cash register.
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Good for you and your honesty
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I'd give it back. If she refused I'd get it in singles and give it to homeless people.
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Interesting that this was Walmart, too. I would sure like to know what goes on in their training. I am not really mad, since taking the $10 would have been the same as stealing in my mind, but I AM frustrated that instead of being thanked for being honest, I was made to feel embarrassed for holding up the line. The easier thing to do would have been to take the $$ and say nothing, but I was not brought up that way and I would have felt guilty. Maybe the cashier was scared she would get in trouble? But for a manager to act like this situation was SUCH as burden was laughable.
I think it's great you did that! Good job. In today's world so many would have thought "found money" and just walked away. I would have been like you and returned it. I believe what goes around comes around. I do believe I would have gone home and looked up the corporate office and sent an email explaining the poor attitude on part of the manager.
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You did the right thing! :)
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congrats for doing the right thing!
I volunteer at a local thrift shop which is all volunteer. Theft is a big problem in retail whether it is non profit or not.
Sometimes customers will come back to correct an error like incorrect change or not paying for an item that was missed at checkout. When they do we thank so much for coming back and being honest. :rainbow: :rose: :peace: :wave:
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I sure think you did the right thing, sorry the staff had so many issues with it!
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Good for you. Its annoying that some people don't care about honesty. But I care. Integrity is its own reward.
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People today do not know how to count change. My first job my mom taught me how to count change and do the math. It is ridiculous that schools do all this fancy stuff now that to me makes no sense and they are putting out people who can't do simple math or count change.
???
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Good for you for being honest. When I first started to read your post I thought that you and I got the same cashier this week! I went to Aldi's a couple of days ago. My total bill was 18 and some loose change. The cashier gave me 18 and loose change back in change.
My mind was already thinking about my day ahead and I didn't catch the error until I began bagging my groceries.
The clerk was quite appreciative when I showed her my receipt. She saw the 18 and thought that was the change due back but it was actually the total bill.
I've had similar things happen but when I catch them I make the necessary adjustments. My conscience always feels good afterward.
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People today do not know how to count change. My first job my mom taught me how to count change and do the math. It is ridiculous that schools do all this fancy stuff now that to me makes no sense and they are putting out people who can't do simple math or count change.
???
I absolutely agree with you. Try this the next time you go to a check out line with cash: Look at the clerks eyes when they are about to make the change for you bill. They almost always have to look at the register to tell them what the change is. I do this all the time and in just about every single case, they have to look at the screen. If the bill is exactly 19 dollars and you give them a 20 they will probably look at the register to be sure that it says $1.00 :silly:
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The manager doesn't care if they come up short in their register. That was what going to happen if you just took the money. All they do is take the shortage out out off their draw or fire them! The cashier should have been super thankful.
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It was the right thing to do. I would have just have nodded, then gone to customer service at that point to rectify the situation.
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You are absolutely correct.
The manager doesn't care if they come up short in their register. That was what going to happen if you just took the money. All they do is take the shortage out out off their draw or fire them! The cashier should have been super thankful.
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I know, that's really weird! If they just down right refused I'd get it in ones and give it to the homeless.
I sure think you did the right thing, sorry the staff had so many issues with it!
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You did the right thing.
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give it back right thing to do
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I would hand it back.
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You did the right thing. I agree not everyone knows how to count back change which is a shame especially since most registers tell them how much to give back
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When I was younger I would have definitely kept it, but not anymore. It's certainly not that I don't need every dollar I can get!
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I don't think many would be honest like you. That's a huge character uplift . It's a shame the way people thing. I've heard people, say "there mistake, not my fault." But if they know the mistake was made...and it isn't right. Then speak up. When people bring damaged goods to me or show me prices aren't marked properly (as I work in retail) yes it's frustrating. Because it does cause extra work. But it's not there fault. I try to thank them for bringing it to our attention as we are always trying to keep things fresh and friendly for them...but sometimes things slip by.
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Did you call coorporate and let them know? I would, if you still have your receipt it would tell who cashier was, and they could tell who manager was that day
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At least you were honest. Not a whole lot folks would do that.
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Interesting that this was Walmart, too. I would sure like to know what goes on in their training. I am not really mad, since taking the $10 would have been the same as stealing in my mind, but I AM frustrated that instead of being thanked for being honest, I was made to feel embarrassed for holding up the line. The easier thing to do would have been to take the $$ and say nothing, but I was not brought up that way and I would have felt guilty. Maybe the cashier was scared she would get in trouble? But for a manager to act like this situation was SUCH as burden was laughable.
As a former employee, I can tell you that training is minimal. It's like "Oh, you don't know how to check? Well, just wing it." I was a floor associate forced into learning how to cashier because they were "short handed", so instead of them hiring more cashiers and letting me do my job stocking my department and making it look neat and assisting customers with finding what they needed, I frequently got called up front.
Even when I later took a promotion to department manager, I still spent more time on a register than in my own department (of which I was the ONLY daytime associate). Not long after I was stepped down for "not completing my duties as a department manager" and I was given the choice of moving to the back room or, shock, going up front to be a permanent cashier.
I chose the back room out of spite (I know full well what they were doing), but once they changed the hours for that position, I had to move again to accommodate the hours I needed and ended up in the bakery as a cake decorator - in which I had to learn to bake bread and stock the floor because, once again, "short handed", in addition to filling cake orders.
This was all in the span of almost 4 years, and I finally got tired of being pulled in 5 million directions at once and getting scolded for the extra things added to my plate that 8 hours wouldn't cover in a day for a single person, not to mention being yelled at by customers for things I had absolutely no control over. All of the stress started affecting me mentally and physically and my health began to suffer, so my husband and I agreed that I needed to leave. I left less than a month before my 4th anniversary (I left this past June) and I haven't looked back.
Retail is too often such a thankless job from both sides, management and customers, so I personally thank you for being patient and honest as well as apologize for such rude behavior from management. I've been in the place of a cashier in a Walmart and sometimes things happen throughout the day that get you rattled and your mind isn't always where it should be, but it's the kind people who make things a whole lot more bearable.
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You did the right thing :) and in the end that's all that matters however, what a bummer that it was such a frustrating situation.
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LOL! thank you for the story. That cashier is quite dull. I think you confused her when you gave her the penny :glasses-nerdy:
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If I notice it, I tell the cashier right away. It's the right thing to do!
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I would have done the same thing. Good for you!
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While I'd have tried to rectify the situation, if the guy was insistent, I wouldn't bother arguing with him. I'd accept it as a $10 gift. lol
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Good for you! I sometimes wonder if they have taken math out of our schools or if they are just ignoring some kids and passing them and not noticing that they haven't learned a thing.
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It's really astounding how dumb/lazy people have gotten. You cannot rely on technology/computers/cash registers. People need to be able to do basic math if they work in the service industry!!
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I agree with PGS28. Find a way to help someone who needs it.
Then you have no guilt to carry, and it turned into a blessing for someone else.
:rose:
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I agree that giving money back was the correct thing to do honesty is always best but I also think notifying the corp offices is a must do
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Odd reaction , but we live in a society where if you had left with the extra money someone might hunt you down and charge you with a crime..Go Figure .. you probably had it coming in the grand scheme of things but i respect that you did what in your heart seemed right...more power to you