FC Community
Discussion Boards => Support => Topic started by: Komiboyo on August 20, 2017, 04:31:56 pm
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All of a sudden, I stopped receiving surveys, so, I contacted support and received the response that one or more advertisers removed me but they don't know the exact reason for the ban. They suggested that it could be for a variety of reasons - cheating the system in some way, answering surveys too fast/too slow, continually giving different answers. I haven't done any of these things so I was just confused. The only thing I've done recently that was different was that I took a survey from my iPad instead of my desktop computer. But I used my iPad from my home on my home Wi-Fi connection so I don't see this as a violation? Or is it? ???
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It shouldn't be. Keep trying.
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It's actually not advised to take surveys on mobile devices unless its specified to do so but that shouldn't cause that mich of an issue.
Are you a member of multiple survey sites? Is there someone else using the same internet connection taking surveys as well?
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If a person does a survey on this site, then did the same survey on another site, maybe that would be why
Not saying you did, but might be a reason?
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Komiboyo:
Did you get this error when you clicked FC Surveys?
This page isn’t working
www.fusioncash.net is currently unable to handle this request.
HTTP ERROR 500
I am trying to determine if I am banned or something. I had this problem a week or so ago, and it just cleared up.
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having the same problem! it says there is a problem and that i can't access the surveys page... How am i suppose to take surveys :( :( :( :(
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kaat1220, yes, before I realized that all the surveys were gone from my page, I did have a few error messages when I tried opening a survey.
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Sometimes what you think is speeding through a survey is different than what the company thinks. i would keep trying with FusionCash support to see if you can take surveys again.
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Maybe you are banned, you need customer support to advise...
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I got banned from one of the survey requester one time... I guess I missed some security questions and my score went down. I got blocked for a whole year...
I guess it can happen, and not always do you find an answer to what might have happened.
But there's many more surveys out there... just keep looking and be patient!