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Discussion Boards => Support => Topic started by: Katie_thehappywife on April 10, 2018, 12:13:19 pm

Title: updating my phone number
Post by: Katie_thehappywife on April 10, 2018, 12:13:19 pm: I had to change my phone number how do I update it
Title: Re: updating my phone number
Post by: bostonphil on April 11, 2018, 04:53:04 am: You might only need your phone number for verification and never again.

I would open a support ticket telling FC of your new phone number. I do not see any other way to change it.
Title: Re: updating my phone number
Post by: Katie_thehappywife on April 11, 2018, 11:59:46 am: thanks so much as long as it was only needed to verify me I had the number at the time. it must be okay.
Title: Re: updating my phone number
Post by: samanthahan on April 20, 2018, 08:50:05 pm: When I try to verify my phone number it never works, so weird. Anyone else have this problem??
Title: Re: updating my phone number
Post by: tweety0412 on April 22, 2018, 03:48:13 pm: I don't see anywhere to update or add a phone#. I have been in this site for over 8 years now.
Title: Re: updating my phone number
Post by: tuffys_daughtr on April 25, 2018, 10:28:49 pm: OK well here's what it says in the TOS. I'm pretty sure I have a different phone number now than what I had 7 years ago, so I have no idea if we are suppose to inform them of that, but I'm not going to unless it's requested. "What is "Telephone Verification"?
Before you can cashout, we require that you provide and verify a telephone number. This simple process allows us to more effectively fight fraud and maintain our high payouts. All you have to do is type your telephone number, receive a code via Text Message (SMS) or voice call, and then enter it on the website. If you are unable or unwilling to verify your telephone number, you can use the alternative verification method and fax us identification."
Title: Re: updating my phone number
Post by: tuffys_daughtr on April 25, 2018, 10:30:59 pm: Actually, that's in the FAQ section. https://www.fusioncash.net/faq.php
Title: Re: updating my phone number
Post by: sherryfan on May 01, 2018, 09:11:15 am: If there is no phone update button then you don't need it
Title: Re: updating my phone number
Post by: bshee58 on May 04, 2018, 08:05:42 am: I had to contact Help Support about my phone number a week ago.
Title: Re: updating my phone number
Post by: king4cash on May 28, 2018, 05:43:05 pm: Put in a ticket for the update...
Title: Re: updating my phone number
Post by: tuffys_daughtr on May 30, 2018, 10:39:22 pm: Quote from: bshee58 on May 04, 2018, 08:05:42 am
I had to contact Help Support about my phone number a week ago.
[/quote
Quote from: bshee58 on May 04, 2018, 08:05:42 am
I had to contact Help Support about my phone number a week ago.
May I ask why bshee? I am pretty sure I've had at least 3 different phone numbers since I started on FC, they have never ask me to inform them if it changes or anything. I think it's just the 1 time deal.
Title: Re: updating my phone number
Post by: tuffys_daughtr on May 30, 2018, 10:40:23 pm: Lol I messed that up! Just don't know how exactly!
Title: Re: updating my phone number
Post by: candy2179555 on May 30, 2018, 11:03:55 pm: :)
Quote from: tuffys_daughtr on May 30, 2018, 10:40:23 pm
Lol I messed that up! Just don't know how exactly!
Title: Re: updating my phone number
Post by: countrygirl12 on June 02, 2018, 01:38:45 pm: Quote from: Katie_thehappywife on April 10, 2018, 12:13:19 pm
I had to change my phone number how do I update it

I would go to my profile and see if the option is there. If not you only needed it to verify your account.