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Discussion Boards => Support => Topic started by: bhdz on June 19, 2018, 02:20:38 pm

Title: Viewing Videos
Post by: bhdz on June 19, 2018, 02:20:38 pm: I have been unable to watch any videos in the Videos section for a few weeks now. I have tried using different devices and browsers. Has anyone else had issues with this? I did not have any problems until a few weeks ago. I get a message saying the offer is not available at the time. Is there anything I can try or does it have to do with the advertisers? Thanks.
Title: Re: Viewing Videos
Post by: articx on June 19, 2018, 03:11:26 pm: It's the same for me too.
Title: Re: Viewing Videos
Post by: dwggs on June 21, 2018, 10:40:40 am: When it tells me the "Explore the Web" videos are not available I switch to Internet Explorer from my normal Chrome and they work. Give it a try.
Title: Re: Viewing Videos
Post by: bhdz on June 23, 2018, 01:56:32 pm: Just an update...I have been able to view videos once again as a couple of days ago. I am using the same device and browser I have always used. I have noticed that there are not as many viewing opportunities as before, but I'm glad they are working again. I hope others are able to view the videos too.
Title: Re: Viewing Videos
Post by: betlynjua on June 23, 2018, 05:39:44 pm: Quote from: bhdz on June 23, 2018, 01:56:32 pm
Just an update...I have been able to view videos once again as a couple of days ago. I am using the same device and browser I have always used. I have noticed that there are not as many viewing opportunities as before, but I'm glad they are working again. I hope others are able to view the videos too.
I'm glad that you are able to once again view your vids. I think the original issue had nothing to do with your device or browser. It sounded like the offer was not available. This happens
sometimes. As long as you make it a practice to check back frequently, you should be all right.
Title: Re: Viewing Videos
Post by: samijones02 on June 23, 2018, 05:59:45 pm: I think a lot of it has to do with advertising. I've found that I have my best luck late in the day at around Midnight EST.
Title: Re: Viewing Videos
Post by: sherryfan on June 23, 2018, 07:25:20 pm: It been slow for viewing video but check it everyday, someday better than other day
Title: Re: Viewing Videos
Post by: dsosnowski06 on June 23, 2018, 11:06:53 pm: Quote from: dwggs on June 21, 2018, 10:40:40 am
When it tells me the "Explore the Web" videos are not available I switch to Internet Explorer from my normal Chrome and they work. Give it a try.
I have been doing the same thing but using microsoft edge
Title: Re: Viewing Videos
Post by: appy9104 on June 24, 2018, 06:16:55 am: If you are not already doing it, it is really helpful to clean your browser regularly especially with repeating offers. I have found the most videos in the am 7-10 est anytime I have tried at nite (even late,late) the pickins have been horrible (couldn't even get .05)
Title: Re: Viewing Videos
Post by: rwhite17 on June 25, 2018, 05:43:30 pm: I have not had any issues with videos... cleaning your cache, etc won't hurt and might even help
Title: Re: Viewing Videos
Post by: dsawan on June 25, 2018, 10:22:33 pm: No issues hee. if different browsers dont work. try wisedisk cleaner or defrag. wisedisk is good because it cleans browser files that are bnot needed or junk files.