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Discussion Boards => Off-Topic => Topic started by: dsosnowski06 on March 27, 2020, 04:45:14 pm

Title: Reply from TAP regarding no credits
Post by: dsosnowski06 on March 27, 2020, 04:45:14 pm
Submitted a ticket to TAP this morning and received the following reply this afternoon.  Hope it is fixed for the weekend.

I apologize for the delay! It looks like there may be an issue with Fusion Cash to blame. Our team is looking into this issue, and I will reach out as soon as we have an update!
Title: Re: Reply from TAP regarding no credits
Post by: heypeg on March 27, 2020, 04:55:53 pm
I've been trying for the past two days to get tap to credit, I hope they fix it soon
Title: Re: Reply from TAP regarding no credits
Post by: alina6 on March 27, 2020, 05:19:31 pm
I lost 20 cents last night and then I also could not do the paid to click. They need to fix it soon and they should tell us when it is fixed.
Title: Re: Reply from TAP regarding no credits
Post by: potluck6 on March 27, 2020, 07:32:12 pm
When this happened before they credited  all surveys done. We need those pennies.
Title: Re: Reply from TAP regarding no credits
Post by: dsawan on March 27, 2020, 07:35:51 pm
nothing today. three days worht lost. Wish they would do compensation for us.
Title: Re: Reply from TAP regarding no credits
Post by: mommyjan on March 27, 2020, 07:47:38 pm
will we get credit for the tap we did that wasn't credited?
Title: Re: Reply from TAP regarding no credits
Post by: singletonb on March 27, 2020, 09:02:50 pm
thanks dsosnowski06 for the info.  I look forward to getting this over with and things back to normal.  I need the tap credits
Title: Re: Reply from TAP regarding no credits
Post by: fillfran82 on March 28, 2020, 12:41:24 am
Submitted a ticket to TAP this morning and received the following reply this afternoon.  Hope it is fixed for the weekend.

I apologize for the delay! It looks like there may be an issue with Fusion Cash to blame. Our team is looking into this issue, and I will reach out as soon as we have an update!

Hello  :) :D

Thanks for that! Right now not a lot is working and it is now harder to get the paid to click. With a lot of us not working the extra pennies really does add up. Best of luck everyone. :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose:  :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose: :heart: :rose:
Title: Re: Reply from TAP regarding no credits
Post by: surveygrabber on March 28, 2020, 02:59:57 am
It is very nice they got back to you. Let's hope they get everything resolved.
Title: Re: Reply from TAP regarding no credits
Post by: sdenimandlace1 on March 28, 2020, 03:51:23 am
I hope they get it fixed, I have been doing this every morning for 10 years, It is always hard at the end of the month,  He has waited so long to fix it we will not be able to cash out this month.
Title: Re: Reply from TAP regarding no credits
Post by: cateyes1 on March 28, 2020, 05:47:08 am
FC will fix this keep the faith. They haven't let us down yet !!
Title: Re: Reply from TAP regarding no credits
Post by: countrygirl12 on March 28, 2020, 05:50:13 am
Submitted a ticket to TAP this morning and received the following reply this afternoon.  Hope it is fixed for the weekend.

I apologize for the delay! It looks like there may be an issue with Fusion Cash to blame. Our team is looking into this issue, and I will reach out as soon as we have an update!

We knew the issue was with FC.  TAP credits with every other site.
Title: Re: Reply from TAP regarding no credits
Post by: mrsmere on March 28, 2020, 08:06:23 am
Thanks for reaching out to them, hope it's fixed soon.
Title: Re: Reply from TAP regarding no credits
Post by: pstovall on March 28, 2020, 10:23:22 am
What a positive post, giving us a glimmer of hope that the issue is being considered and hopefully resolved.  It surely has made a difference around here, not having Tap to rely on.  Thanks, dsosnowski06, for keeping us updated.
Title: Re: Reply from TAP regarding no credits
Post by: killers2 on March 28, 2020, 11:12:24 am
I hope they fix this!  I have a good amount that didn't show!
Title: Re: Reply from TAP regarding no credits
Post by: dsosnowski06 on March 31, 2020, 12:59:07 pm
Latest update from TAP


support@tapresearch.com
2:19 PM (38 minutes ago)
to me

Hi ******
Thank you for the update! We are still looking into this issue, and I will reach out as soon as I have any kind of update for you.

Sincerely,

Sarah Murray
Customer Service Manager
 
Title: Re: Reply from TAP regarding no credits
Post by: tantricia44 on March 31, 2020, 01:18:48 pm
It comes & go & very annoying. Sometimes it works & I work on it as much as I can until it goes out!
Title: Re: Reply from TAP regarding no credits
Post by: cateyes1 on March 31, 2020, 01:31:42 pm
I just need 1 more cent to get my 15 cents today. What else can I do to get it please? HELP !!
Title: Re: Reply from TAP regarding no credits
Post by: wildpanda on March 31, 2020, 02:26:34 pm
That's good news! I was getting a little down always seeing the forum filled with people not getting credit from TAP