FC Community
Discussion Boards => Support => Topic started by: Lilsis83 on August 24, 2020, 07:01:25 am
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For some reason it will not let me finish setting up my profile and I can't add a payment method either.Help please
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You're not alone. Many new people are having the same issue. Probably your best bet is to send in a help ticket with all your info you want to input and hopefully admin will do it for you. No one knows why it isn't working correctly. Good luck!
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
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Good luck, I have been trying to change my address since March. :-\
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Only things i could suggest is try another browser. I mostly use chrome but when things on sites don't work quite right i switch it up to edge or firefox. Yes edge has its purposes here and there not many but some
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I'd send in a ticket with your info..I haven't had to change any info since I joined so can't say why you're having trouble..hope you get it fixed
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It's been so many years since I signed up here at FC, I really can't remember the details involved anymore.
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I, a recent recruit, had the same problem (results were the same as well regardless of browser) and sent a support ticket on August 13th. However, I got no response. Anyone having the same supposed lack of communication?
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I, a recent recruit, had the same problem (results were the same as well regardless of browser) and sent a support ticket on August 13th. However, I got no response. Anyone having the same supposed lack of communication?
My support from 6 months ago still aren't answered. Good luck. it is sad that they don't seem to care.
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I have also submitted help tickets. I did get a response to one of them that they are forwarding on the request to the right department and are glad that I brought it to their attention. Unfortunately, no resolution to the actual issue has been provided. I have submitted other help tickets for this and they have not responded.
When you submit a ticket, the Fusioncash site says they will get back to you in 2 business days. Unfortunately that has not happened. Interestingly, the site just recently said it would get back to you in 48 hours (instead of 2 business days) ... so it seems they have hopefully started to change something. I know that 48 hours is the same as 2 days but the actual wording did change which reflects there is activity going on at their end.
I am still hopeful even though i will begin to lose credits due to their lack of attention to my original request which was sent in at beginning of March.
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I'm so very sorry to all of you experiencing this issue :( It stinks when you do everything on your end right and are helpless to go any further without the other end doing their part. I guarantee though, FC was not always like this. The admin used to be on the ball about everything. I think they just don't have enough people to deal with all that's on their plates right now.
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Thank you for you compassion, Tuffys_daughtr. That really means a lot. It is good to know Fusioncash hasnt always been like this. It gives me further hope they will get it figured out.
Thank you!! :)
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Hopefully this issue gets fixed so you can get your bonus. Then you can really get busy with the offers and start earning some big bucks :)
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For some reason it will not let me finish setting up my profile and I can't add a payment method either.Help please
You need to contact support. Nobody in these forums can do anything about it. And the person behind the site does not respond to help questions posted in the forums.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
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Like Countrygirl said, sadly we can’t help you with that. You will have to put in a support ticket, but my understanding is you probably won’t get a response quickly, if at all. Sorry I can’t help.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
When you first register on the site, all it asks for is your username, password, email, and zip code. That is it. Then it sends you a confirmation email, which I followed. At this point, you can start navigating the site.
On the, "My Account" page, there are hot links which allow you to add your phone number and profile information. These are 2 separate links. The phone number I was able to add.
The second link is the link for, "Profile Information". That is where the issue is. You click on that link and it brings up the page where you add your name, address, birthday, gender, race and payment preference. Then when you hit, "Save", it gives an internal error message.
The site does not make you add anything except as mentioned above to initially access the site. I did, however, attempt to add my profile information right from the get go and it gave me the internal error and to wait an hour or two and try again.
I don't get surveys mailed to me but I do get daily quotes for the 2 cents mailed to me. I also have access to download offers, do TAP research and I can use the community forum. Oh, yes... I have access to the "Get Help" page. I currently have sufficient access to items on Fusioncash to get enough credits to achieve a cashout status.
The site encourages people to use the the community forum to look for answers to questions so they don't have to answer questions and attemtp to reduce their help tickets.
Things have changed for better or worse on Fusioncash since you registered on the site.
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lol Jaspe you seem a little angry.
Yes I guess it has changed since i signed up. I did not think you could do offers on the site until you had a complete profile. If I were in your situation I would not be "earning" money until I was able to enter the info needed to be able to cash out. If you can't cash out then you will eventually start loosing because the earnings expire. Something does not seem right.
I have thought it was one person with multiple accounts because all of the posts say the same thing. If support can not help you then you are wasting your time by continuing to earn money you will never have access to.
It would be interesting to know if there are new members on this site that have been able to completely sign up. It has been a long time since posts like yours have started popping up so I would assume it is not something the webmaster is working to fix. Just my opinion.
As for the last line of your post - things have changed for the worse. This site has went downhill a lot. The offers are the same ones that were on here almost 9 years ago. Nothing new. A lot of things have went away and are no longer available on the site. And the things that are left half of those do not work.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
When you first register on the site, all it asks for is your username, password, email, and zip code. That is it. Then it sends you a confirmation email, which I followed. At this point, you can start navigating the site.
On the, "My Account" page, there are hot links which allow you to add your phone number and profile information. These are 2 separate links. The phone number I was able to add.
The second link is the link for, "Profile Information". That is where the issue is. You click on that link and it brings up the page where you add your name, address, birthday, gender, race and payment preference. Then when you hit, "Save", it gives an internal error message.
The site does not make you add anything except as mentioned above to initially access the site. I did, however, attempt to add my profile information right from the get go and it gave me the internal error and to wait an hour or two and try again.
I don't get surveys mailed to me but I do get daily quotes for the 2 cents mailed to me. I also have access to download offers, do TAP research and I can use the community forum. Oh, yes... I have access to the "Get Help" page. I currently have sufficient access to items on Fusioncash to get enough credits to achieve a cashout status.
The site encourages people to use the the community forum to look for answers to questions so they don't have to answer questions and attemtp to reduce their help tickets.
Things have changed for better or worse on Fusioncash since you registered on the site.
Try calling them, writing them and tell them about how you'll lose those credits if you don't cash out in 180 days time:
Fusioncash, Inc
www.fusioncash.net
PO Box 7095, Santa Cruz, CA 95061
(406) 872-0020
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I was looking at the phone # for FusionCash. Thearea code is (406) that is area code for Montana. what's up with that????
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I was looking at the phone # for FusionCash. Thearea code is (406) that is area code for Montana. what's up with that????
This is the phone# listed on this site.
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I was looking at the phone # for FusionCash. Thearea code is (406) that is area code for Montana. what's up with that????
This is the phone# listed on this site.
Yes, it is very strange there is a number based out of Montana for a California based business.
Regardless, the number doesn't work.
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Thank you for you compassion, Tuffys_daughtr. That really means a lot. It is good to know Fusioncash hasnt always been like this. It gives me further hope they will get it figured out.
Thank you!! :)
Oh you are most welcome! I just know that I had to change my address about 6 years ago, and it worked fine. But I'd say the only reason I'd worry about it is if you plan on having a check sent when you cash out, because obviously you need it to go to the correct address for that reason. But I just gotta wonder why admin isn't addressing it, as it appears to be an issue with so many right now. It's all 2020's fault lol!
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
You actually remember that? I sure don't remember how it worked when I first registered. But I don't remember having to have all my info put in before I could earn. I'm pretty sure I didn't add all of my info until I was ready to do my first cash out.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
When you first register on the site, all it asks for is your username, password, email, and zip code. That is it. Then it sends you a confirmation email, which I followed. At this point, you can start navigating the site.
On the, "My Account" page, there are hot links which allow you to add your phone number and profile information. These are 2 separate links. The phone number I was able to add.
The second link is the link for, "Profile Information". That is where the issue is. You click on that link and it brings up the page where you add your name, address, birthday, gender, race and payment preference. Then when you hit, "Save", it gives an internal error message.
The site does not make you add anything except as mentioned above to initially access the site. I did, however, attempt to add my profile information right from the get go and it gave me the internal error and to wait an hour or two and try again.
I don't get surveys mailed to me but I do get daily quotes for the 2 cents mailed to me. I also have access to download offers, do TAP research and I can use the community forum. Oh, yes... I have access to the "Get Help" page. I currently have sufficient access to items on Fusioncash to get enough credits to achieve a cashout status.
The site encourages people to use the the community forum to look for answers to questions so they don't have to answer questions and attemtp to reduce their help tickets.
Things have changed for better or worse on Fusioncash since you registered on the site.
Try calling them, writing them and tell them about how you'll lose those credits if you don't cash out in 180 days time:
Fusioncash, Inc
www.fusioncash.net
PO Box 7095, Santa Cruz, CA 95061
(406) 872-0020
Where did you get this info? Because first of all, yes, this is a Montana area code, the only area code for MT actually, I live in MT and know this for a fact. Secondly. when I clicked on the corporate page and then the "contact us" link, I got this info. "Your connection is not private
Attackers might be trying to steal your information from corp.fusioncash.com (for example, passwords, messages, or credit cards). Learn more
NET::ERR_CERT_COMMON_NAME_INVALID
Help improve security on the web for everyone by sending URLs of some pages you visit, limited system information, and some page content to Google. Privacy policy
This server could not prove that it is corp.fusioncash.com; its security certificate is from www.fusioncash.net. This may be caused by a misconfiguration or an attacker intercepting your connection." When I clicked to go ahead to the page anyway, it said it couldn't load. Pretty weird in my opinion.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
When you first register on the site, all it asks for is your username, password, email, and zip code. That is it. Then it sends you a confirmation email, which I followed. At this point, you can start navigating the site.
On the, "My Account" page, there are hot links which allow you to add your phone number and profile information. These are 2 separate links. The phone number I was able to add.
The second link is the link for, "Profile Information". That is where the issue is. You click on that link and it brings up the page where you add your name, address, birthday, gender, race and payment preference. Then when you hit, "Save", it gives an internal error message.
The site does not make you add anything except as mentioned above to initially access the site. I did, however, attempt to add my profile information right from the get go and it gave me the internal error and to wait an hour or two and try again.
I don't get surveys mailed to me but I do get daily quotes for the 2 cents mailed to me. I also have access to download offers, do TAP research and I can use the community forum. Oh, yes... I have access to the "Get Help" page. I currently have sufficient access to items on Fusioncash to get enough credits to achieve a cashout status.
The site encourages people to use the the community forum to look for answers to questions so they don't have to answer questions and attemtp to reduce their help tickets.
Things have changed for better or worse on Fusioncash since you registered on the site.
This is not true. When you first register you have to make a user name, a password, put in your name, address, pay info and every thing else. I am not sure what is going on with you. Or why supposedly you were able to make a user name and password and start earning without giving all the other info every one else has to give. Something is not right with what you say. Maybe you have multiple accounts???
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
You actually remember that? I sure don't remember how it worked when I first registered. But I don't remember having to have all my info put in before I could earn. I'm pretty sure I didn't add all of my info until I was ready to do my first cash out.
Yes I remember that. Besides that you can go to fusioncash.net and look at it and see for yourself. I have one referral that is someone I know personally and when she joined she had to do exactly what I am saying. Provide all the info upfront.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
When you first register on the site, all it asks for is your username, password, email, and zip code. That is it. Then it sends you a confirmation email, which I followed. At this point, you can start navigating the site.
On the, "My Account" page, there are hot links which allow you to add your phone number and profile information. These are 2 separate links. The phone number I was able to add.
The second link is the link for, "Profile Information". That is where the issue is. You click on that link and it brings up the page where you add your name, address, birthday, gender, race and payment preference. Then when you hit, "Save", it gives an internal error message.
The site does not make you add anything except as mentioned above to initially access the site. I did, however, attempt to add my profile information right from the get go and it gave me the internal error and to wait an hour or two and try again.
I don't get surveys mailed to me but I do get daily quotes for the 2 cents mailed to me. I also have access to download offers, do TAP research and I can use the community forum. Oh, yes... I have access to the "Get Help" page. I currently have sufficient access to items on Fusioncash to get enough credits to achieve a cashout status.
The site encourages people to use the the community forum to look for answers to questions so they don't have to answer questions and attemtp to reduce their help tickets.
Things have changed for better or worse on Fusioncash since you registered on the site.
Try calling them, writing them and tell them about how you'll lose those credits if you don't cash out in 180 days time:
Fusioncash, Inc
www.fusioncash.net
PO Box 7095, Santa Cruz, CA 95061
(406) 872-0020
This info is not correct.
There is NO phone number listed on anything I found. Only a fax number and it IS a California number. This is not. Anybody that wants to find the info can look on the BBB. I doubt he would publicly list a phone number. I don't know what is going on with not answering support tickets. I do find it hard to believe people have worked 6 months on this site and are fixing to lose money and are still earning money when they supposedly can't enter their info. WHY would anybody do that? I would have written the site off as a scam and quit. So something is not right with that either.
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I'm glad I spend my time earning another $2 today instead of reading all this gossip. I can't imagine how much I could have made in the time it took to write all this.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
You actually remember that? I sure don't remember how it worked when I first registered. But I don't remember having to have all my info put in before I could earn. I'm pretty sure I didn't add all of my info until I was ready to do my first cash out.
Yes I remember that. Besides that you can go to fusioncash.net and look at it and see for yourself. I have one referral that is someone I know personally and when she joined she had to do exactly what I am saying. Provide all the info upfront.
On this info page, it says registration is not required to access the site, but most features require it. Also, there is a support email that might be helpful to those that are having issues. Countrygirl, seems all you want to do is give honest newbies grief and attempt to convince everyone you know everything, even though you are always putting FC down. Just be nice OK? Please? https://www.fusioncash.net/privacy.php
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I'm glad I spend my time earning another $2 today instead of reading all this gossip. I can't imagine how much I could have made in the time it took to write all this.
15 to 20 seconds....
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
You actually remember that? I sure don't remember how it worked when I first registered. But I don't remember having to have all my info put in before I could earn. I'm pretty sure I didn't add all of my info until I was ready to do my first cash out.
Yes I remember that. Besides that you can go to fusioncash.net and look at it and see for yourself. I have one referral that is someone I know personally and when she joined she had to do exactly what I am saying. Provide all the info upfront.
On this info page, it says registration is not required to access the site, but most features require it. Also, there is a support email that might be helpful to those that are having issues. Countrygirl, seems all you want to do is give honest newbies grief and attempt to convince everyone you know everything, even though you are always putting FC down. Just be nice OK? Please? https://www.fusioncash.net/privacy.php
I am not giving them anything. Just calling BS when I see it. Never said I know everything. But the info I post IS correct. ALL these people saying they have put in a user name and password and then started earning are lying. You have to provide your name, address, payment info and all the other stuff upfront. Yes you can READ in the forums without joining but you cannot actually earn any money until you have fully joined the site. And nowhere have I ever put FC down. Maybe it is random and different for different users. Like I previously stated I know for a fact that all the info is required to join. I don't know how one or 100 different people are able to do it differently.
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I'm glad I spend my time earning another $2 today instead of reading all this gossip. I can't imagine how much I could have made in the time it took to write all this.
love this!!!
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
You actually remember that? I sure don't remember how it worked when I first registered. But I don't remember having to have all my info put in before I could earn. I'm pretty sure I didn't add all of my info until I was ready to do my first cash out.
Yes I remember that. Besides that you can go to fusioncash.net and look at it and see for yourself. I have one referral that is someone I know personally and when she joined she had to do exactly what I am saying. Provide all the info upfront.
On this info page, it says registration is not required to access the site, but most features require it. Also, there is a support email that might be helpful to those that are having issues. Countrygirl, seems all you want to do is give honest newbies grief and attempt to convince everyone you know everything, even though you are always putting FC down. Just be nice OK? Please? https://www.fusioncash.net/privacy.php
I am not giving them anything. Just calling BS when I see it. Never said I know everything. But the info I post IS correct. ALL these people saying they have put in a user name and password and then started earning are lying. You have to provide your name, address, payment info and all the other stuff upfront. Yes you can READ in the forums without joining but you cannot actually earn any money until you have fully joined the site. And nowhere have I ever put FC down. Maybe it is random and different for different users. Like I previously stated I know for a fact that all the info is required to join. I don't know how one or 100 different people are able to do it differently.
It is not worth my effort to try and explain things if Countrygirl is going to be this way. All i was looking for was help.
However, to one thing I must respond..... I am NOT a liar!
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I submitted a support ticket because I have moved and it will not let me to change my address. I submitted it about three weeks ago and still have not heard from them.
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I have been having the same problem. I have been trying to enter my profile information since March. I have submitted help ticketd and nothing has helped. I feel this is only a problem that the website Administrators can fix. One of my help tickets i submitted got a response that they were happy i brought the issue to their attention and they have sent it to the appropriate department to get resolved. That was 2 weeks ago and it is still not resolved. I am inside of 2 weeks shy of the 180 days where they will start taking money away that I have gotten from doing stuff on their site offers. I am at my wits end about it and just wish they would fix the problem. If they fix it, I really won't have a need for any other help tickets unless cashing out doesnt work. I am in the same boat and if i find something out, I will be sure to let you know here. I am so sorry this is happening to you too!! It is really upsetting.
I do not understand how you are able to do anything on the site if your profile is not complete. I had to do that before I could access the site.
You actually remember that? I sure don't remember how it worked when I first registered. But I don't remember having to have all my info put in before I could earn. I'm pretty sure I didn't add all of my info until I was ready to do my first cash out.
Yes I remember that. Besides that you can go to fusioncash.net and look at it and see for yourself. I have one referral that is someone I know personally and when she joined she had to do exactly what I am saying. Provide all the info upfront.
On this info page, it says registration is not required to access the site, but most features require it. Also, there is a support email that might be helpful to those that are having issues. Countrygirl, seems all you want to do is give honest newbies grief and attempt to convince everyone you know everything, even though you are always putting FC down. Just be nice OK? Please? https://www.fusioncash.net/privacy.php
I am not giving them anything. Just calling BS when I see it. Never said I know everything. But the info I post IS correct. ALL these people saying they have put in a user name and password and then started earning are lying. You have to provide your name, address, payment info and all the other stuff upfront. Yes you can READ in the forums without joining but you cannot actually earn any money until you have fully joined the site. And nowhere have I ever put FC down. Maybe it is random and different for different users. Like I previously stated I know for a fact that all the info is required to join. I don't know how one or 100 different people are able to do it differently.
It is not worth my effort to try and explain things if Countrygirl is going to be this way. All i was looking for was help.
However, to one thing I must respond..... I am NOT a liar!
::) I am not being any way. What you are saying does not make sense. You seem to be the only one who can start earning money with only a user name and a password. I have went in and looked at it just to see what you are saying. You have to fill out a complete profile. You can't just do a user name and password. I had to give all the info before I could even access the site. A referral that I know personally it was the same way.
Nobody in the forums can help you. Whatever your issue is you are going to have to get your help from the admins on the site.
I don't know why some people seem to have so many issues doing such simple things. And I certainly don't know why you are able to do something nobody else can do. Or why you continue to earn money on the site when you are fixing to lose credits from expiring. If I could not enter the info I would have quit a long time ago.
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It's been so long since I joined FC, I've forgotten how the $5 joining bonus works. It may be a lot different now.
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I cannot remember ever having issues setting up my account, create a ticket with the FC team.....