FC Community

Discussion Boards => Support => Topic started by: UGetPaid on November 21, 2021, 05:10:23 pm

Title: Close this category?
Post by: UGetPaid on November 21, 2021, 05:10:23 pm
Is there really a need for this "Support" section in the forum anymore? Or maybe it should be rebranded as the "Complaints" section. Or maybe this and the "Suggestions" group should be combined.
Title: Re: Close this category?
Post by: bostonphil on November 22, 2021, 08:25:00 am
I think the Support discussion board is more for other member to respond to a member needing help. I always check this board.

I kinda like the name Complaints for a discussion board.  Maybe we could add that.
Title: Re: Close this category?
Post by: dsawan on November 26, 2021, 04:32:51 pm
agree
Title: Re: Close this category?
Post by: berthabutt on November 26, 2021, 11:54:54 pm
Bahahaha, I like "Complaints" too, very fitting.   :turkey:
Title: Re: Close this category?
Post by: ssarber on November 27, 2021, 03:44:22 pm
I agree, this category seems pointless.
Title: Re: Close this category?
Post by: minioncookies on November 29, 2021, 11:51:36 pm
It seems pointless but it allows people a place to vent. It also brings up issues tot he site event though nothings being done about them
Title: Re: Close this category?
Post by: ssarber on December 09, 2021, 05:07:20 pm
It seems pointless but it allows people a place to vent. It also brings up issues to the site admin though nothing's being done about them

that's true. Good point.
Title: Re: Close this category?
Post by: alina6 on December 09, 2021, 05:57:58 pm
Is anyone even running this site anymore or is it just running itself
Title: Re: Close this category?
Post by: Donnamarg323 on December 09, 2021, 06:08:25 pm
Sorry but i cant help commenting here.

I know for a fact there was at least 2 clowns that must have sent in over 100 complaints on a member being banned that was unfair.Im sure FC even realized it and got tired of their BS.

Hence in the end it hurt members that needed the right support.

Those 2 members are in oblivion now thankfully so!!!
Title: Re: Close this category?
Post by: UGetPaid on December 09, 2021, 06:56:43 pm
Im sure FC even realized it and got tired of their BS.
I get what you are saying, but I seriously doubt that the FC brass let that sour them to the rest of us. I think they just stopped administering at the same level of detail/attention.
Title: Re: Close this category?
Post by: Donnamarg323 on December 09, 2021, 09:37:01 pm
Im sure FC even realized it and got tired of their BS.
I get what you are saying, but I seriously doubt that the FC brass let that sour them to the rest of us. I think they just stopped administering at the same level of detail/attention.
I know the site isnt as lucrative as it once was.If it was the 2 yrs im a member i would try to earn too.I have earned NOTHING!!!

FC wasnt making anything to hear their nonsense.Maybe now they are making just enuff to be appeased.After-all it still is up and running.

Maybe by letting the cry babies go they are happy with what they are getting with the remaining faithful and the traffic that comes thru.
Title: Re: Close this category?
Post by: UGetPaid on December 11, 2021, 03:48:18 pm
I know the site isnt as lucrative as it once was.If it was the 2 yrs im a member i would try to earn too.I have earned NOTHING!!!

FC wasnt making anything to hear their nonsense.Maybe now they are making just enuff to be appeased.After-all it still is up and running.

Maybe by letting the cry babies go they are happy with what they are getting with the remaining faithful and the traffic that comes thru.
Just curious - what led you to the site in the first place? I came here in 2015 when it was recommended by another online money maker who I trusted. It was a great money maker at that point. But if you've never earned anything, I wonder what drew you here to begin with.


I know that it's folks like me who motivate you to stick around...    ;)
Title: Re: Close this category?
Post by: Donnamarg323 on December 11, 2021, 04:55:27 pm
I know the site isnt as lucrative as it once was.If it was the 2 yrs im a member i would try to earn too.I have earned NOTHING!!!

FC wasnt making anything to hear their nonsense.Maybe now they are making just enuff to be appeased.After-all it still is up and running.

Maybe by letting the cry babies go they are happy with what they are getting with the remaining faithful and the traffic that comes thru.
Just curious - what led you to the site in the first place? I came here in 2015 when it was recommended by another online money maker who I trusted. It was a great money maker at that point. But if you've never earned anything, I wonder what drew you here to begin with.


I know that it's folks like me who motivate you to stick around...    ;)
I think you know the whole story why i am here.

Anyway even i admit now this forum used to be better,but in one sense some of the undesirables are gone.

We accomplished what we set out to do.Everything is gravy from here on out.
Title: Re: Close this category?
Post by: teresa3200 on December 17, 2021, 05:20:16 pm
I agree, there is no support, in the forum or receiving a reply to a ticket.
Title: Re: Close this category?
Post by: Slee800w on June 03, 2022, 01:28:26 pm
I think the support section is still needed because there aren't enough forum selections to post on
Title: Re: Close this category?
Post by: cathy37 on June 04, 2022, 10:15:47 am
I also agree that we don't get any support from the administration.  I have submitted important support tickets, but never received a reply.  At least when you do earn enough to cash out they do send you the money.
Title: Re: Close this category?
Post by: ccandpam on July 11, 2022, 05:27:57 am
I also agree. There is no Support anymore. FC use to answer my Support Tickets and then they just stopped. I hope that FC will be up and running right really soon. FC is my favorite site.
Title: Re: Close this category?
Post by: fluffyubnny937 on July 11, 2022, 08:25:05 am
But to close this category wouldn't they need to check it?
Title: Re: Close this category?
Post by: UGetPaid on August 21, 2022, 04:01:01 am
That's a very good point, fluffy.

https://www.fusioncash.net/forum.php?action=profile;u=652577
It looks like Kohler (the only FC staff member that I ever knew to be active in the forums) hasn't been on site in over two years. So it looks like most of us are talking just to hear ourselves talk.
Title: Re: Close this category?
Post by: mrisha on October 06, 2022, 07:51:06 pm
I agree, there is no support, in the forum or receiving a reply to a ticket.


I agree with you on this.  Not sure if they receive too many complaint tickets or what and they are fed up, so they never answer any of them.
Title: Re: Close this category?
Post by: linderlizzie on October 09, 2022, 01:17:26 pm
Perhaps they should rename "Support" as "Vent". That way, you wouldn't necessarily expect a reply.  8)

:fish:
Title: Re: Close this category?
Post by: UGetPaid on October 09, 2022, 04:16:04 pm
That could work. But I would further adjust that to "Vent about Fusion Cash" - otherwise you'll have people venting about that idiot driving too slow in the road or the rising costs of gasoline or the long lines in the checkout lanes at the grocery store... You know - the typical stuff that you see in "Off Topic"
Title: Re: Close this category?
Post by: ccandpam on October 13, 2022, 06:34:46 am
I think that this Forum is to help each other out with problems here on the Site.
Title: Re: Close this category?
Post by: UGetPaid on October 13, 2022, 09:39:44 am
Well yeah, sure. In principle that IS what it is for... But there is no support given as a result of posting here. So - really the distinction is blurred between Support, Fusion Cash, and Suggestions. Why have three forums that are all essentially used for the same purpose?
Title: Re: Close this category?
Post by: ssarber on October 18, 2022, 06:26:30 pm
Perhaps they should rename "Support" as "Vent". That way, you wouldn't necessarily expect a reply.  8)

:fish:

Seems reasonable. At least we would know what to expect.  :-\
Title: Re: Close this category?
Post by: oldbuddy on October 19, 2022, 12:09:33 pm
It wouldn't make a bit of difference for me, because I never look at the categories anyway. I just click  Unread Replies and check them, then click FC Community in the breadcrumbs above Post Reply and click Unread Posts to be completely updated.
Title: Re: Close this category?
Post by: hicham1976 on October 31, 2022, 11:21:53 pm
I am agree too with category need to be seen. :) ;) :) ;) :) ;) :)
Title: Re: Close this category?
Post by: cathy37 on June 07, 2023, 01:47:24 pm
It is hard to get any kind of support on this site now.  The last time I submitted a support ticket they never answered my request.
Title: Re: Close this category?
Post by: oldbuddy on June 08, 2023, 05:07:13 am
It is hard to get any kind of support on this site now.  The last time I submitted a support ticket they never answered my request.
Try posting your question or problem here in this category, that is if you are truly looking for help and not just venting.

I think if we members take over this Forum it could not be any worse, so let's do it.
Title: Re: Close this category?
Post by: ssarber on June 13, 2023, 04:22:10 pm
Just for comparison, I had to contact support on INbox Dollars site because I was supposed to get $18 for a game that I played. I got an automated response immediately and then a full answer within a day or two about what I needed to send them as proof. I provided all the information that they needed and received my deposit of $18 today. Can you imagine this site actually solving a problem even within a week.  That is why I focus on other sites more. We are making them money and deserve to have a support team.
Title: Re: Close this category?
Post by: oldbuddy on June 16, 2023, 06:35:05 pm
That's a very good point, fluffy.

https://www.fusioncash.net/forum.php?action=profile;u=652577
It looks like Kohler (the only FC staff member that I ever knew to be active in the forums) hasn't been on site in over two years. So it looks like most of us are talking just to hear ourselves talk.
Not all of us, I answer newbie questions all the time (they are just not official).