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Discussion Boards => Support => Topic started by: jorhea on February 14, 2010, 07:24:43 am

Title: How to get response to a ticket
Post by: jorhea on February 14, 2010, 07:24:43 am
What do you have to do to get a response to a ticket filed? How do you know it ever was really filed? I sent one a few days ago and have had no response and don't know how to tell if it was received by FC.
Title: Re: How to get response to a ticket
Post by: nummerkins on February 14, 2010, 06:31:19 pm
All you have to do is click Support. You will see Option Two: Ticket Support System which has Tickets listed under it. If you don't see one, it was not properly entered.