FC Community
Discussion Boards => Support => Topic started by: xoticpnai808 on September 23, 2011, 03:41:57 am
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I was wondering if its just me that is having Login Problems for the past couple days? Especially in the morning. I check the cookies, made sure caps off, i definitely know my Username/Password. What am i doing wrong? I try loging on both the toolbar and FC is on my Bookmarks bar and always gives me at least 5-7 times to finally go thru ???
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I have not had any problems logging in. Do you have really slow internet or something? Maybe it's timing out before it gets to log you in. :dontknow:
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Suggest you send in a ticket to support. They will ask you for your operating system; browser; security system etc to get a handle on what might be the problem.
If you have dial-up, the slow speed may be part of the problem. If you have cable broadband (or similar faster connection), then try using a different browser. (I use both IE and Firefox; but there are several other browsers that may work better or just as well.)
I have cable broadband, Windows 7, McAfee and have accessed the site with both IE and Firefox without any problems.
Do you clear your cookies and temporary files in the morning before you begin? I use the IE tools option to clear them primarily, but it I want to be real clean, I use CCleaner.
The IE tools option doesn't delete favorites or passwords, but CCleaner wipes all the temps out so you have to enter passwords on favorites the next time you access a site.
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I have broadbandband and use chrome and have all the stuff you mentioned...so i don't know whats up with those past 2 days, but today i was surprise i got on with one try :D. yeah im going to send a ticket if it continues again and/or can't take it anymore lol
thanks for the response guys! ;D