FC Community

Discussion Boards => Payments => Topic started by: windstormangels on March 25, 2009, 12:09:00 pm

Title: why havent resent my payment?????????????
Post by: windstormangels on March 25, 2009, 12:09:00 pm
sent a ticket to support 2days ago and they havent responded or resent my payment does anyone work in support? bein havin problems with fusion for last week and a half first removed my card info for bank then put it back for cash out now says account not found. I mean we wait a whole month to get are payment and when something goes wrong why does it take so long for a r this is very response. this is very aggrevating please someone how long does support take to anwser and fix this problem???????
Title: Re: why havent resent my payment?????????????
Post by: debraleesparks on March 25, 2009, 12:12:23 pm
 :BangHead: I know!!! This is VERY frustrating!!!! I haven't gotten an answer ether!!!!
Title: Re: why havent resent my payment?????????????
Post by: hotstufflikey on March 25, 2009, 12:32:29 pm
Well, you get your payment on the 20th of every month, so if u cash out like say April 14, your cash out time will be around the 20th. You'll be informed of your support ticket soon enough. I know because i posted 1, and it took at least 2-4 days, so be patience and someone will respond.  :thumbsup:
Title: Re: why havent resent my payment?????????????
Post by: debraleesparks on March 26, 2009, 03:37:13 am
 :dontknow: I am afraid that when they resend my cashout, they will send it to my old account, like they did last time,, so I just switched to paypal, just in case. I think I rather have it sent there anyway, in case I have to change my bank info again. I don't want to have to wait again. :wave:
Title: Re: why havent resent my payment?????????????
Post by: TaintedLust on March 26, 2009, 09:24:22 am
Be patient. They respond to the support tickets In the order they get them. It's frustrating I know but they'll respond and If they don't In the next day or so then submit another one.