FC Community

Discussion Boards => Support => Topic started by: devilroljin on August 01, 2012, 05:42:33 pm

Title: Action Required!
Post by: devilroljin on August 01, 2012, 05:42:33 pm

Why do I get this "Action Required" message on red letters, when I click "Account" on my top menu? It states something about confirming what type of account do I have for Direct Deposit; if it is Savings, Checkings, Prepaid Card, or otherwise. The thing is, I have never used Direct Deposit, or solicited Direct Deposit Cash Outs, I've only used Paypal once, and yesterday I cashed out the Paypal way, I don't know what is this all about, maybe another glitch? like the demographics question cash out glitch? Anybody else seeing this, or is it just me the unlucky one?

Title: Re: Action Required!
Post by: wsnyyankees2009 on August 01, 2012, 05:50:47 pm

(http://img-s3-01.mytextgraphics.com/flamewordmaker/2012/08/02/b08e1eae10c63bd73fe7bb90634e24de.gif)

Title: Re: Action Required!
Post by: falcon9 on August 01, 2012, 05:57:40 pm

FC Admin can certainly confirm, (or clarify), this however, it looks like a confirmation of payment type selected.  I just confirmed that I use DD and it was done, (no addtional information/account numbers required unless one is changing payment methods).

http://fca.sh/18je3

Title: Re: Action Required!
Post by: torch71 on August 01, 2012, 06:01:30 pm

LOL..Ok, I'm not the only one.  Requested for me to confirm info. for an account that I have no association. 

Title: Re: Action Required!
Post by: swogden on August 01, 2012, 06:25:12 pm

I got this message also; don't use direct deposit so I'm assuming it's a generic notice (ie everyone got it) and/or it's a glitch in the system.

If it applies to you, then verify your information.  If it doesn't, ignore it.

I sent in a support ticket telling support about it and  told them I was going to ignore it.

Title: Re: Action Required!
Post by: falcon9 on August 01, 2012, 06:32:19 pm

It doesn't apply only to direct deposit since the paper check and PayPal methods were mentioned as well.

http://fca.sh/18je3

Quote from: swogden on August 01, 2012, 06:25:12 pm

I got this message also; don't use direct deposit so I'm assuming it's a generic notice (ie everyone got it) and/or it's a glitch in the system.

If it applies to you, then verify your information.  If it doesn't, ignore it.

I sent in a support ticket telling support about it and  told them I was going to ignore it.

Title: Re: Action Required!
Post by: swogden on August 01, 2012, 06:36:03 pm

It was a glitch in the system -- should have been sent just to those of us that use direct deposit.  It's been fixed.  At least, it doesn't show up on my account page anymore.

Title: Re: Action Required!
Post by: Administrator on August 01, 2012, 06:44:49 pm

Yup!  Back to your regularly scheduled programming :)

Nobody's payment method was changed, and if you are on check or PayPal, you can still receive payment that way. 

Title: Re: Action Required!
Post by: patapon555 on August 01, 2012, 09:14:59 pm

I didn't get that, but it seemed a little scary just hearing it from you guys. Whew.