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Discussion Boards => Support => Topic started by: BMaston12 on September 10, 2013, 08:12:06 am

Title: Lost pay from 9/9/13
Post by: BMaston12 on September 10, 2013, 08:12:06 am
I am wondering what happened to my PTC qualifying videos I viewed yesterday. I also did some small tasks. This morning I did not get my credits to do PTC and am wondering what happened to them. Can you check into that for me? Thank you.
BMaston12
Title: Re: Lost pay from 9/9/13
Post by: bostonphil on September 10, 2013, 11:29:46 am
You probably want to open a support ticket and ask for help. Sometimes the Fusion Cash administrator does answer posts on Forum but that is not always the case.  I had no trouble getting my videos to credit yesterday and am having no trouble today. You might try a different server.  :dontknow:
Title: Re: Lost pay from 9/9/13
Post by: ripagert on September 12, 2013, 08:52:13 pm
hmm yea that does sounds odd....I would open up a support ticket and ask them to look into it....my guess you were probably denied after the fact.  hopefully it was just an oversight and you will get your credits back....good luck
Title: Re: Lost pay from 9/9/13
Post by: tinaryerson on September 13, 2013, 08:13:13 am
you need a support ticket
Title: Re: Lost pay from 9/9/13
Post by: Shantel441 on September 14, 2013, 06:47:26 am
I don't think the PTD works I tried it on my tablet and then a web browser so I'm not sure what would happens
Title: Re: Lost pay from 9/9/13
Post by: tclark15 on September 14, 2013, 07:43:43 pm
I was wondering why my cash out was denied anyone else experienced this. :icon_rr:
Title: Re: Lost pay from 9/9/13
Post by: cneimsn on September 21, 2013, 07:32:14 am
No not really, but my cashout came through on my paypal account and when I tried to post the proof of payment, FC says its still pending???? But it already went to paypal and into my bank??  Then I got on the
shopping mall and made purchases on the 9th and the 19th of this month and still no credit for those, and I registered on one of the offers for seniors for .75cents and didn't get credit for that either.....  I wonder whats
going on????  Not really getting any reply from my support ticket either.... This has never happened to me... wonder whats going on?  Has anyone ever had any problems like this before???
Title: Re: Lost pay from 9/9/13
Post by: cneimsn on September 21, 2013, 09:58:09 am
OK OK  I take it all back.  Somehow some way I was looking in the wrong places for payment of the offers I'd done... silly me!!
I found all the info in my account.  Turns out I did get credit for all I did on FC for the past couple of days or so.
 RadioLoyalty
   Sep 21st    $0.01    Approved
Bonus Credit
FC Survey DQ Bonus: Active Lifestyle Study [You got a penny for trying this FC Survey]
   Sep 21st    $0.01    Approved
Video: Endust
   Sep 21st    $0.01    Approved
RadioLoyalty
   Sep 21st    $0.01    Approved
Paid To Click - 09/21/2013
   Sep 21st    $0.15    Approved
FC Survey: Unique Health Study
   Sep 21st    $2.40    Approved
View all RadioLoyalty ×2   
   Sep 21st    $0.02    Approved
Daily Cash Email - 09/21/2013
   Sep 21st    $0.02    Approved
Mall: JustMySize.com - 3952304
   Sep 21st    $0.11    Approved
Mall: JustMySize.com - 3952164
   Sep 21st    $0.11    Approved
Mall: JustMySize.com - 3951986
   Sep 21st    $0.11    Approved
Mall: JustMySize.com - 3951946
   Sep 21st    $0.09    Approved
Mall: JustMySize.com - 3951790
   Sep 21st    $0.11    Approved
View all RadioLoyalty ×2   
   Sep 20th    $0.02    Approved
Albuquerque Tourism
   Sep 20th    $0.50    Approved
Rite Aid Senior Wellness
   Sep 20th    $1.00    Approved
Thanks FC, sorry for the mix up..  Next time I'll look there first!!!
Title: Re: Lost pay from 9/9/13
Post by: skippymcnapper on September 23, 2013, 06:54:17 am
No not really, but my cashout came through on my paypal account and when I tried to post the proof of payment, FC says its still pending???? But it already went to paypal and into my bank??  Then I got on the
shopping mall and made purchases on the 9th and the 19th of this month and still no credit for those, and I registered on one of the offers for seniors for .75cents and didn't get credit for that either.....  I wonder whats
going on????  Not really getting any reply from my support ticket either.... This has never happened to me... wonder whats going on?  Has anyone ever had any problems like this before???

Your proof of payment can take up to 45 days to be approved. It will say it is pending until the request it is approved. The payment itself is not pending because you already received it through Paypal.
Title: Re: Lost pay from 9/9/13
Post by: patti4me on September 23, 2013, 12:15:07 pm
Glad you found where you had gotten paid!!
Title: Re: Lost pay from 9/9/13
Post by: MrPace on September 29, 2013, 01:07:19 pm
Uuum, have not had that problem yet.  I hate when the videos do not credit instantaneously, or not at all.  On the bright side, I have seen more videos and higher paying ones lately.....and I am not talking about those 1/2 cent ones. lol
Title: Re: Lost pay from 9/9/13
Post by: Kfickes on September 29, 2013, 03:33:58 pm
I am wondering what happened to my PTC qualifying videos I viewed yesterday. I also did some small tasks. This morning I did not get my credits to do PTC and am wondering what happened to them. Can you check into that for me? Thank you.
BMaston12

I would send in a support ticket to get your issue resolved. Good luck to you. I hope you get it worked out.
Title: Re: Lost pay from 9/9/13
Post by: rwayne1 on March 11, 2014, 04:36:47 pm
My cash out was denied what should i do?
Title: Re: Lost pay from 9/9/13
Post by: ladavia89 on March 12, 2014, 06:09:54 am
My cash out was denied what should i do?

Why was it denied? Did you fall below the minimum cashout requirements because an offer(s) was denied or some other reason?
Title: Re: Lost pay from 9/9/13
Post by: charmaine56 on March 12, 2014, 07:47:13 am
On sunday I did a 50c offer that did not credit and the 2c videos did not credit. Radio loyality waited till after midnight to credit one of them. I needed one half cent to do paid to click and it was like I was just being refused. so I missed it for a day.  :sad1:  things are almost back on track. today the running shoe video says it does not play in my area. and the hypermx come up blank. the 50c videos work and they had one 30 sec task.