FC Community

Discussion Boards => Support => Topic started by: JaniceSW on September 01, 2015, 07:04:08 am

Title: FC: I've Got A Problem
Post by: JaniceSW on September 01, 2015, 07:04:08 am
Okay...here's the deal.  I have regularly been having my anti-virus warn me about various videos on FC.  Much more than ever before.  Last evening I ran a scan and it turned up 5 infected files.  I have NEVER had more than one infected file at a time in the past, often zero.  Well, my anti-virus quarantined them and my computer is running more smoothly again.

What I don't understand is why I am having my anti-virus warn me repeatedly and consistently on FC and not on the other 3 sites I use.  It is very rare that my anti-virus warns me on the other sites.  Why so much on FC?  It concerns me.  Doesn't FC have a "cleaning" process that is constantly updating on site?  I am not sure how this works, but I don't understand the difference between sites.  I am not wanting to give up on FC, but I also don't want to constantly deal with infections and computer performance problems.

I would appreciate it if Administration could respond regarding the difference and what is being done to minimize this problem.
Title: Re: FC: I've Got A Problem
Post by: betlynjua on September 02, 2015, 05:55:31 am
For whatever the reason, some sites seem to be more 'sensitive' to the content than others.  Sensitive with regard to your computer. 

You certainly have cause for concern.  Did you send a support ticket to Fusion Cash with a thorough explanation? 

Title: Re: FC: I've Got A Problem
Post by: teerz on September 02, 2015, 06:38:32 am
Senda support ticket to FC explaining you current issue, they'll provide an answer to you in a timely fashion with any of your concerns about.