FC Community

Discussion Boards => Support => Topic started by: moon29 on February 07, 2016, 05:08:59 am

Title: email issues
Post by: moon29 on February 07, 2016, 05:08:59 am
for the last two days i have not received my daily emails.  when i reissued them it still didnt come i tried to send a support ticket today but it said that my email account was not valid.  i havent changed email accounts when i tried to resubmit the email address they said that it was not a valid account.  how can i fix this.  it is the same email account i have always used and it is tied to my paypal account so i cant change emails or i wont be able to receive my payment.
Title: Re: email issues
Post by: BlackSheepNY on February 07, 2016, 01:23:33 pm
for the last two days i have not received my daily emails.  when i reissued them it still didnt come i tried to send a support ticket today but it said that my email account was not valid.  i havent changed email accounts when i tried to resubmit the email address they said that it was not a valid account.  how can i fix this.  it is the same email account i have always used and it is tied to my paypal account so i cant change emails or i wont be able to receive my payment.

Sorry to hear of your troubles.  Since you're not able to contact FC with a Support Ticket, my suggestion would be to address a topic right here in the Support forum, "ATTENTION:  ADMIN."  Good luck, I hope you get it all sorted out.
Title: Re: email issues
Post by: michele2042 on February 07, 2016, 02:25:14 pm
This is the exact issue I was having a few days ago.   Even when I would click on "my account" there was a notice on it about unable to send me emails.   Couldn't do the verification either.   I finally, at Ole Buddy's suggestion, simply added another email I had (gmail) to my Paypal account.  You can add several emails to your paypal account and then switched my FC email to that gmail account.   There is a thread below this one with responses I received.   Good luck.