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Discussion Boards => Offers => Topic started by: rwhite17 on September 24, 2016, 10:34:21 pm

Title: LiveSample Daily Survey issue
Post by: rwhite17 on September 24, 2016, 10:34:21 pm
is anyone else having issues with LiveSample surveys?
I keep getting this message...
Uh oh...We have found a problem with either verifying your identity, or are having an issue with some of the answers you gave to questions we have previously asked. Unfortunately, we cannot allow you to take surveys at this time. If you feel like you have received this message in error, please reach out to member care here.
I e-mailed support and the techs are looking into it as they can't find anything with my account that would be causing it...just seeing if anyone else is getting this or if it is just me
Title: Re: LiveSample Daily Survey issue
Post by: fantasydream3 on September 25, 2016, 02:37:36 am
I've gotten that message suddenly. I'm tired of LS and YourSurveys doing this crap where they block someone's account randomly for false reasons. I always answered honestly and never used any proxy or tools to access their sites. I left it alone after getting that message.

I suppose you could keep sending a support ticket until they're able to fix it.
Title: Re: LiveSample Daily Survey issue
Post by: thoughtparticles on September 25, 2016, 09:56:29 am
I've gotten that message suddenly. I'm tired of LS and YourSurveys doing this crap where they block someone's account randomly for false reasons. I always answered honestly and never used any proxy or tools to access their sites. I left it alone after getting that message.

I suppose you could keep sending a support ticket until they're able to fix it.

I'm in the same boat, so I'll just steer clear of these surveys. Though morbid curiosity does make me click on a Your Survey from time to time... never get a functioning survey or a DQ credit!
Title: Re: LiveSample Daily Survey issue
Post by: BlackSheepNY on September 25, 2016, 12:52:02 pm
is anyone else having issues with LiveSample surveys?
I keep getting this message...
Uh oh...We have found a problem with either verifying your identity, or are having an issue with some of the answers you gave to questions we have previously asked. Unfortunately, we cannot allow you to take surveys at this time. If you feel like you have received this message in error, please reach out to member care here.
I e-mailed support and the techs are looking into it as they can't find anything with my account that would be causing it...just seeing if anyone else is getting this or if it is just me

I have seen that message before and e-mailed their support team.  They fixed the problem and I've had no problems since then.  They're also very good with getting back with you once you've e-mailed them.
Title: Re: LiveSample Daily Survey issue
Post by: rwhite17 on September 25, 2016, 12:59:02 pm
I found the partial problem... I switched to google chrome and am able to do the surveys so it's something to do with firefox... I e-mailed their support team to see if they can find a problen with FF and their surveys... will keep everybody informed
Title: Re: LiveSample Daily Survey issue
Post by: BlackSheepNY on September 26, 2016, 01:33:55 pm
I found the partial problem... I switched to google chrome and am able to do the surveys so it's something to do with firefox... I e-mailed their support team to see if they can find a problen with FF and their surveys... will keep everybody informed

I use Firefox all the time and haven't had any problems.
Title: Re: LiveSample Daily Survey issue
Post by: yisa on September 26, 2016, 03:42:05 pm
Just email them they will solve the problem.
Title: Re: LiveSample Daily Survey issue
Post by: singletonb on September 26, 2016, 11:24:13 pm
Live Sample surveys are the ones I prefer.
Title: Re: LiveSample Daily Survey issue
Post by: rwhite17 on September 27, 2016, 07:45:04 pm
it's working on both browsers again... they are one of the few that answers problems and works on them... they are the ones I prefer too
Title: Re: LiveSample Daily Survey issue
Post by: Bigpar31 on September 30, 2016, 06:12:17 am
nope i haven't been doing surveys scene last year.
Title: Re: LiveSample Daily Survey issue
Post by: ladavia89 on October 01, 2016, 11:45:27 am
Livesample had me blocked for a long time. I had to email them and wait over a month for them to allow me to take their surveys again
Title: Re: LiveSample Daily Survey issue
Post by: oldbuddy on October 02, 2016, 06:31:24 am
They work fine for me
Title: Re: LiveSample Daily Survey issue
Post by: rwhite17 on October 02, 2016, 12:12:40 pm
they're working fine for me now... they e-mailed me saying techs were going to look into it but then didn't say anything more.. they must have found the problem, which I'm glad for as I love these surveys
Title: Re: LiveSample Daily Survey issue
Post by: dsosnowski06 on October 02, 2016, 09:14:16 pm
Had a problem about a month ago and emailed them twice but they did fix within a week. 
Title: Re: LiveSample Daily Survey issue
Post by: Laurieandjohn on October 04, 2016, 11:36:42 am
I've been doing really well the past week or so on LS been getting a survay every day some times
I can get 2 of them
Title: Re: LiveSample Daily Survey issue
Post by: seesawing on October 05, 2016, 06:11:29 pm
I've had good experiences with LiveSample surveys even when finding myself rolling through several attempts before reaching success.  I may not land one daily, but they are another resource for surveys.  I'm so glad I haven't encountered the blocking problems or technicalities others have experienced and hope I never do.  This is helpful information to have just in case.   
Title: Re: LiveSample Daily Survey issue
Post by: yisa on October 06, 2016, 02:44:36 pm
I always get the problem now then but sometimes it just clears on its own without having to email the company.