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Discussion Boards => Support => Topic started by: dsosnowski06 on September 06, 2018, 07:23:48 pm

Title: Surveys not available
Post by: dsosnowski06 on September 06, 2018, 07:23:48 pm
Anyone else getting this message tonight.  Cannot access the surveys

This page isn’t working
www.fusioncash.net is currently unable to handle this request.
Title: Re: Surveys not available
Post by: bostonphil on September 07, 2018, 12:39:25 am
Is this still continuing?

It could be that FC was just very busy when you tried to access or it might have been temporarily down.

I do not recall if I got the message yesterday but, if I did, it was ok when I tried later. I am not having any problems as of now.

Title: Re: Surveys not available
Post by: bhdz on September 07, 2018, 05:14:35 am
I have not seen that message, but over the last couple of days I have intermittently gotten a blank white page when clicking on the FC Surveys page. I usually just try again later and it is fine. It looks to be working well this morning. Maybe you did just access it at a busy time like others have said.
Title: Re: Surveys not available
Post by: ccandpam on September 07, 2018, 05:22:23 am
I have not got that message either and I hope that I don't. I'm sorry you are having this issue though. Maybe you should submit a support ticket.
Title: Re: Surveys not available
Post by: dsosnowski06 on September 08, 2018, 07:11:17 am
Still happening!  Third day in row this is happening . Google Chrome always worked in the past but this week nothing is working.  Tried Firefox, Internet Explorer and Microsoft Edge.  However I was able to do a couple on my IPAD using Safari.  Put in support ticket but who knows how long that will take. 
Title: Re: Surveys not available
Post by: squirrelgirl44 on September 10, 2018, 08:41:19 am
I got that for a few days then when the page finally loaded I had no surveys. I submitted a ticket and after a month got a response that an advertiser had banned me from surveys. So maybe that is what happened.
Title: Re: Surveys not available
Post by: bostonphil on September 10, 2018, 05:47:55 pm
The advertisers seem to be getting overly fussy. I am on several sites and I believe that I have been banned from taking some surveys but I am getting many others. It might be that some of the clients / advertisers do not want respondents who take surveys on multiple sites.

It might also be that your settings are blocking pop ups or flash. I have found that to be  a problem and once I allowed, pages loaded. Check your settings.  Clear your cache and reboot your computer.

I hope that you did not do Fusion Cash surveys on your iPad because it could get your account restricted.
Title: Re: Surveys not available
Post by: teresa3200 on September 15, 2018, 05:30:57 am
I haven't gotten that message but last night I was getting the message that too many survey takers were taking the real eyes surveys and to try back later.
Title: Re: Surveys not available
Post by: dsawan on September 16, 2018, 06:50:26 pm
I would wait a bit and if not maybe do a support ticket.
Title: Re: Surveys not available
Post by: jgeigle on September 16, 2018, 09:51:08 pm
I have gotten the same message starting in July.  At first it was intermittent, but now it is constant no matter what time of day I try to access the survey page.  I still get occasional invitations to surveys in my e-mail, but   not many.  Being unable to do Fusion Cash surveys has cut down my ability to earn money considerably.  I have put in several support tickets but still have not received an explanation of why this is happening.
Title: Re: Surveys not available
Post by: alarisracing on September 23, 2018, 06:56:43 am
I have not had any surveys since the end of July.
Title: Re: Surveys not available
Post by: JediJohnnie on September 24, 2018, 06:33:50 pm
Yeah. Didn't have this problem last night, but can't get connected today.
Title: Re: Surveys not available
Post by: annadote on September 24, 2018, 08:37:28 pm
I've been running into this issue on and off recently. It gets annoying because my daily total seems even smaller when I don't at least get some pennies for disqualifying for some surveys. It tends to clear up after a while, though.
Title: Re: Surveys not available
Post by: teenangel on October 09, 2018, 07:08:56 pm
I haven't seen that message yet
Title: Re: Surveys not available
Post by: dsosnowski06 on October 12, 2018, 09:00:56 am
They did fix it so I closed the ticket but this week getting the message below and put in 2 tickets this week and have not heard a thing. 
This page isn’t working
www.fusioncash.net is currently unable to handle this request.
HTTP ERROR 500