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Discussion Boards => Off-Topic => Topic started by: debidoo on September 15, 2018, 03:55:18 pm
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I have shopped at the same chain of Grocery Store for over 30 years. They always had the best selection, best customer service and were the cleanest. Rarely had to return anything. Over the last couple of years it seems like I have to always return at least one item due to it being "bad" Do you do this or just forget it and move on? I have just thrown it away for lack of wanting to go back to store because of my health issues but that isn't fair so now I return them no matter how inconvenient.
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It really depends on how much the item cost.
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I will forget about it if it was not expensive. However, I am not going to give up much. I will return items to the grocery store if needed.
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I rarely have to take anything back. Since I don't drive, I have to get someone to take me to the store. Because of that, I'm extra careful about checking labels and dates.
I have called the store to tell them about something I bought that wasn't good, and rather than have me bring the item back, they just took my name and issued me a credit to use the next time I shopped.
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I have never had to take anything back to the grocery but you are right, it is not fair.
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Yes I return things to grocery stores. Never had a problem. Sometimes I get the wrong item. Only a few times I returned an item because it expired when I bough it.
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:bunny: :cat: :dog: I still check the date's on food items at the grocery store. I've seen a few items that has past it's date, items that have been skipped during the items check from the employees. I shop for what I need this way I don't return any food items. :bunny: :cat: :dog:
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I agree that is depends of the cost of the item if worth bringing back
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I have shopped at the same chain of Grocery Store for over 30 years. They always had the best selection, best customer service and were the cleanest. Rarely had to return anything. Over the last couple of years it seems like I have to always return at least one item due to it being "bad" Do you do this or just forget it and move on? I have just thrown it away for lack of wanting to go back to store because of my health issues but that isn't fair so now I return them no matter how inconvenient.
Depends on what you mean by "bad". If it is spoiled I would take it back. If you let it sit in your fridge til it grows mold then no you should not take it back. And yes, that happened at our Walmart.
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:bunny: :cat: :dog: I still check the date's on food items at the grocery store. I've seen a few items that has past it's date, items that have been skipped during the items check from the employees. I shop for what I need this way I don't return any food items. :bunny: :cat: :dog:
Employees do not go thru and check dates on stuff on the shelves. They are suppose to rotate and put the new stock in the back of the shelf so it somewhat gets rotated. But people tend to rearrange shelves. Canned foods are not going to sit on the shelf til they are passed the date. Milk most people root thru and get the latest dates anyway.
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i'll return the item no matter how long I've been going there, you paying for food and it's not up to standard, then taking it back is a priority. I don't have the best health either, but I will do what needs to be done.
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Have returned items twice that I can remember once it was A1 sauce that was expired (husband never looks at dates) and the then a watermelon that was completely white inside when we cut it. I think stores need to check their stock for expired items
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never have
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Have returned items twice that I can remember once it was A1 sauce that was expired (husband never looks at dates) and the then a watermelon that was completely white inside when we cut it. I think stores need to check their stock for expired items
This makes me laugh. I work in a grocery store and read customer comments on our surveys regularly. Check the stock of expired items - makes sense. White watermelon - ewww I don't think so. I would have returned that too. However I would rather buy fruit and veggies from any farmers market or stand over any produce department. White watermelon and pink tomatoes. NOPE They are meant to be read inside.
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There were a few times that happen where I had to do that was glad they accepted the returned item and replaced it for me.
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ive taken things back before and have money back.
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For me it would depend of the cost of the item and how much time it would take to go back to the store to return the item.
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Yes, return product if damaged, bad, or expired.
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Yes I have had to return a few things, I try to be really careful when I buy things though. I hate getting home with fresh fruit in packages and when I open it I find mold or just plain rotten on the bottom where you can't see it, or bread that you could not see the mold until you opened it. Our grocery store seems to try to sell items even when they are starting to turn bad. I refuse to buy the items and I don't mind telling the produce manage when an item sells bad. I can smell bad potatoes, rotten or almost citrus fruit. Just as soon as I go into the store and if he does not pull then I will take it up to customer service and and give it too them. No I am not bashful about it.
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Every cent counts so we will always take things back when they are not of the quality we had expected. We should not be expected to cover a store's bad merchandise. The store should not have bad merchandise on it's shelves to begin with. This is one of the reasons that I do not have fresh food delivered. You never know what you'll get and the people packing the order, often times, do not have a vested interest in your happiness. I do not think that grocery stores will ever succumb, completely, to the internet's takeover of retail. Even Amazon and it's discount offers at Whole foods is not enough enticement to order on line. Costco was out of a product I enjoyed with a cost of eight dollars. I looked for the product and the cheapes I could find was sixteen dollars. No deal on groceries.
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I have checked the date carefully on cheese and got it home and opened it and found it moldy (where you couldn't see it the bag). I have also gotten bags of apples and oranges with rotted ones in the middle, I have given up buying these items unless they are loose and I can inspect each one.
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Whether I return a product or not, the grocery store should be notified if something is bad.
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Depends what it is and how much it cost, a couple dollars I can forget about. Several times I have opened up a package of chicken I bought only the day before, with the expiration date still days off, and found it already gone bad. Well as bad as I feel handing a double-bagged package of foul smelling raw chicken to some poor employee at the customer service desk, I want my money back.
The vast majority of the time, the fruit you buy at the store is disappointing, but I don't return that. Fruit's a gamble. The store doesn't have Xray fruit vision, it's not their fault that one melon was lousy.
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i have never had a bad grocery item to return i have returned them for wrong prices though
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depends on the item and how much it cost
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It all depends,,,, cost,, wrong kind,,, item turned bad over night,,, i have returned a couple things just because I picked up the wrong kind. I just exchanged it for the right one LOL
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I agree that is depends of the cost of the item if worth bringing back
Yes, it really depends, I never have even though occasionally a product is bad.
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I can only think of a few times I have returned something. I had bought some cheese and the expiration date on it was a few months out but when I opened the package it was moldy. Another time was when an item was recalled.
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In almost every case, we're taking items back. The stores where we shop have very good customer service and are close to our home.
We rarely have to return anything but when we do, we're treated right. The nice thing about where we live is that it's not a big city but it's also not a rural town.
There are plenty of stores and plenty of competition. Store managers know this and I feel that they go above and beyond to make things right; at least for me.
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I've returned items twice. Both times it was fish/seafood. Both times when opened, I got a strong smell of ammonia. That's not good. If the fish were cheap fish, I wouldn't bother but this was expensive.
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I've never had to return anything to grocery store but certainly would if it turned out to be bad
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:bunny: :cat: :dog: I still check the date's on food items at the grocery store. I've seen a few items that has past it's date, items that have been skipped during the items check from the employees. I shop for what I need this way I don't return any food items. :bunny: :cat: :dog:
Employees do not go thru and check dates on stuff on the shelves. They are suppose to rotate and put the new stock in the back of the shelf so it somewhat gets rotated. But people tend to rearrange shelves. Canned foods are not going to sit on the shelf til they are passed the date. Milk most people root thru and get the latest dates anyway.
Yes, I have worked part time for a while in a store where my job is just to go through shelves and pull out items that are past their date. So yes most grocery and pharmacies have people who just check expiration dates.
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I would return the item that is bad. But to avoid returning items that are bad I look for the expiration date first and I go toward the back of the cold case to avoid getting and item that seems to be warm.
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i have in tehpast and i will again
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Usually only unopened Halloween candy but I don't return much.
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I would return if it's more than a few bucks. I've only had a problem a few times, though, so I've never felt the need to deal with it.
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I take stuff back unless it's a small item that didn't cost over a couple of dollars. I seldom have to return stuff but a few years ago it seemed like I was returning stuff every few weeks. Not sure what was up with that.
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if its under 10$ I don't go back
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I used to be an avid shopper at Kroger. They had been the most well known store that everyone went to. We would shop for all our groceries. I've noticed that since switching management teams, hiring the wrong people, and the general cleanliness of the store, it's quality went to poor. I was shopping and looked up to the ceiling. They just repainted the store, remodeled, and everything. So, I looked up and all the way from the meat department to the dairy department was mold. And I mean, not just a little spot of mold. It was festering mold. Growing big and black. That's when I decided no longer to shop at Kroger.
I asked for Publix to come here. All the other stores are expensive and quality of food is sub-par. Walmart is sub-par.
I've had to take back more than one item because it was being bad or old. Moldy.
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rarely return anything to a grocer - but if need to - just hang onto it til next trip and take it then, no problems so far...
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I rarely return any items to the grocery store. However, if I was in that situation, I would honestly discard the item (if it was perishable food). Not worth my time, no matter the cost.
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Depends on the price of the item . If its cheap i probably wouldn't bother if it was expensive nope id def do it
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I hate having to return stuff & don't un less there's something really important that had to be found.
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We always return stuff to the grocery store, even if the item is inexpensive. It prevents the same thing from happening to other people and keeps the store on its toes.
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I'll definitely return an item if it's bad. No point in wasting money.
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I've gotten some bad bread from a store chain before and I didn't return it but the last time I visited I made sure to tell them about it.
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I've had to a couple times but at times don't feel like driving back so I just forget about it.
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I'm the same way; I've had that to happen with fast food too but after paying $7 for a Wendy's chicken salad only to get home to see that there was not one chunk of chicken in the salad I must develop the habit of checking my food before I leave.
I've had to a couple times but at times don't feel like driving back so I just forget about it.
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I haven't had this problem lately but if it's bad I will return it. Once I purchased cherry ice cream and it didn't have any cherries so I returned it.
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I returned some chocolate fudge sauce the other day, when I opened it, it didnt pop open and it looked like someone had stuck a spoon in it and took a big hunk out, when I got the new one home, it did pop, but also looked the same, so apperently it was when they were filled, they didnt do a good job of filling to the top
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gotta do what you gotta do
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I'm not sure what you are returning, but I have never done that. I check to see if you the food has gone bad before I leave the store.