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Discussion Boards => Support => Topic started by: JaniceSW on January 01, 2019, 07:40:58 am

Title: Daily Email
Post by: JaniceSW on January 01, 2019, 07:40:58 am
What is up with the Daily Email?  I have not received it for over 2 weeks, contacted Support and was told it is being sent each day to my email, but it isn't there.  I have made sure all my email updates are turned on.  I have never had this problem before!  However, I did have the problem about 3 weeks ago when i couldn't access surveys for awhile. I've never had that issue before either.  What's going on with Fusion?
Title: Re: Daily Email
Post by: NRAJOE on January 01, 2019, 07:46:00 am
Been getting mine everyday... ???

Go in and sign up again... :thumbsup:
Title: Re: Daily Email
Post by: oldbuddy on January 01, 2019, 08:52:32 am
What is up with the Daily Email?  I have not received it for over 2 weeks, contacted Support and was told it is being sent each day to my email, but it isn't there.  I have made sure all my email updates are turned on.  I have never had this problem before!  However, I did have the problem about 3 weeks ago when i couldn't access surveys for awhile. I've never had that issue before either.  What's going on with Fusion?
Your question should be what's going on with your computer? Fusioncash is working fine for most of us.
Title: Re: Daily Email
Post by: berthabutt on January 01, 2019, 08:14:38 pm
Have you checked your spam folder, sometimes daily emails land there.   Otherwise, just sign back up again under repeatable daily.
Title: Re: Daily Email
Post by: JaniceSW on January 02, 2019, 06:10:32 am
What is up with the Daily Email?  I have not received it for over 2 weeks, contacted Support and was told it is being sent each day to my email, but it isn't there.  I have made sure all my email updates are turned on.  I have never had this problem before!  However, I did have the problem about 3 weeks ago when i couldn't access surveys for awhile. I've never had that issue before either.  What's going on with Fusion?
Your question should be what's going on with your computer? Fusioncash is working fine for most of us.
[/quote

Nothing is going on with my computer!  It's working just fine on my two other sites.  And I'm not the only one who had a problem with surveys several weeks ago.  Others were on the forum complaining about the survey issue also!
Title: Re: Daily Email
Post by: JaniceSW on January 02, 2019, 06:12:53 am
Have you checked your spam folder, sometimes daily emails land there.   Otherwise, just sign back up again under repeatable daily.

Thanks, Bertha!  I have checked my spam folder several times and also tried re-signing up for the Daily Email several times.  I guess I will try one more time and then contact Support again. I appreciate the constructive suggestions.
Title: Re: Daily Email
Post by: Angiesw on January 05, 2019, 06:47:34 am
Sometimes you have to o back in and sign up then you will get them again.
Title: Re: Daily Email
Post by: appy9104 on January 05, 2019, 07:09:06 am
As others have said, it just happens.  You will find posts if you go back thru old posts from others.  Just signup again.  I had to re-signup with a different e-mail address as my provider blocked e-mail from fusion cash (so going into a "spam" folder wasn't an issue it never made it to my account,  yet all the *bleep* ads do smh)   
Title: Re: Daily Email
Post by: bhdz on January 05, 2019, 08:11:20 am
I would first check to make sure it is not going to your spam folder. Also, I know some people sometimes have to sign up to receive the e mail again. I have not had any issues receiving the daily e mail myself.
Title: Re: Daily Email
Post by: rwhite17 on January 05, 2019, 10:12:51 pm
if signing up again or checking your spam folder doesn't solve it, I'd contact your ISP and see if there is a problem there... I'm having no problem getting them.. you could also try having them sent to a different e-mail and see if that helps
Title: Re: Daily Email
Post by: braggin on January 06, 2019, 08:50:32 am
Why don't you download another browser and try again? Like Firefox or Chrome. It could be that your browser is acting up. If you have Internet Explorer like I do, you may find it doesn't always work with FC.
Title: Re: Daily Email
Post by: dsawan on January 06, 2019, 01:02:25 pm
I have same issue for about two weeks. dont have a spam folder either. tried resigning under accounts and no go. Maybe have to try a different email
Title: Re: Daily Email
Post by: llevesque on January 06, 2019, 01:11:06 pm
Ive been getting them daily.  Good luck!
Title: Re: Daily Email
Post by: mardukblood2009 on January 06, 2019, 02:03:36 pm
Maybe it is going into your Spam. I hate when stuff like that happens though. It just ruins your day.
Title: Re: Daily Email
Post by: countrygirl12 on January 15, 2019, 10:19:47 am
I have same issue for about two weeks. dont have a spam folder either. tried resigning under accounts and no go. Maybe have to try a different email

You do have a SPAM folder. All e-mails have a SPAM folder.  You cannot try a different email address.  It will be sent to the email address associated with your account.  You could always add FC to your address book.
Title: Re: Daily Email
Post by: countrygirl12 on January 15, 2019, 10:20:37 am
Maybe it is going into your Spam. I hate when stuff like that happens though. It just ruins your day.

I am not going to let something as silly as that (2 pennies) ruin my day.
Title: Re: Daily Email
Post by: bshee58 on January 18, 2019, 08:37:45 am
Mine used to go to my junk email, then they finally started putting it back in my email.
Title: Re: Daily Email
Post by: dsawan on January 18, 2019, 10:36:12 pm
fc to the address book might be the way
Title: Re: Daily Email
Post by: king4cash on January 26, 2019, 08:31:11 pm
check your spam folder, or if your firewall is blocking your emails...
Title: Re: Daily Email
Post by: tuffys_daughtr on January 27, 2019, 10:59:00 am
Hmmm that's very strange and I'm sorry, but I have no suggestions that haven't already been suggested. Is there any way to contact your email provider? That's the only thing I can think of. I hope you get it figured out. :)
Title: Re: Daily Email
Post by: Ladygort on January 28, 2019, 07:44:41 am
Fortunately I have never had an issue with the daily email. Has anyone noticed we have new security codes to type in for PTC?
Title: Re: Daily Email
Post by: tweety0412 on January 29, 2019, 01:05:34 pm
I get mine everyday. You might want to enter your email again to resign up
Title: Re: Daily Email
Post by: myfreebees316 on January 30, 2019, 03:49:12 pm
Check to see if your email is actually checked to be sent to your name mine for some reason was not for a a few weeks back in december