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Discussion Boards => Offers => Topic started by: bhdz on February 09, 2019, 11:57:21 am

Title: Tap Research Survey Error
Post by: bhdz on February 09, 2019, 11:57:21 am
I just completed a Tap Research survey, but when I submitted my answers at the end, I just got an error that said "Invalid session" and to try again tomorrow. It was frustrating, particularly after having gone through the entire survey. Has anyone had similar issues?
Title: Re: Tap Research Survey Error
Post by: Angiesw on February 09, 2019, 01:46:31 pm
Sorry to hear that.  I have never had problems with Tap.  Be sure to report that.
Title: Re: Tap Research Survey Error
Post by: pkrahmer on February 09, 2019, 02:08:09 pm
that is frustrating but it has never happened to me with Tap.
i have it happened to me on other surveys.
definately send a support ticket
best of luck :rainbow: :peace: :wave:
Title: Re: Tap Research Survey Error
Post by: tweety0412 on February 09, 2019, 02:09:30 pm
Sorry that has to be frustrating. I've never experienced that before.
Title: Re: Tap Research Survey Error
Post by: bostonphil on February 09, 2019, 06:35:47 pm
I have had similar problems with some surveys but not with TAP. However, I have had an occasional problem with TAP when I was not allowed to finish a survey or never got credit.

It could be a lot of different reasons why this happened but I would just move on and keep at it.

I agree with you that it is very frustrating when something like this happens.
Title: Re: Tap Research Survey Error
Post by: Nancy5 on February 10, 2019, 08:56:53 am
That's happened to me on different surveys and once in TAP. 
Title: Re: Tap Research Survey Error
Post by: rwhite17 on February 10, 2019, 09:54:26 am
I've never had that happen on tap... send in a ticket and see what happens
Title: Re: Tap Research Survey Error
Post by: betlynjua on February 10, 2019, 09:58:01 am
Yes, I've had similar issues with various survey panels.  I may have even had the occasional glitch with Tap. 

It is annoying, yes, but just try the next one.  In my experiences with surveys it never takes long for me to successfully complete a survey and be credited shortly after a disappointing experience like yours. 
Title: Re: Tap Research Survey Error
Post by: JoyinJ on February 10, 2019, 11:05:06 am
I made $015 inside of 10 minutes using Tap Research today.  I will take the occasional error, if I can continue to earn every day while it still counts toward daily PTC.
Title: Re: Tap Research Survey Error
Post by: singletonb on February 11, 2019, 08:43:59 am
TAP has not been my friend lately. not qualifying and no bonus for trying
Title: Re: Tap Research Survey Error
Post by: makeblessed on February 11, 2019, 09:41:09 am
I know last month there was a problem with them not crediting, but it seemed by the end of the month the problem was fixed; hope it's not another bug in the system as it is one of my favorite things to do on FC.
Title: Re: Tap Research Survey Error
Post by: pstovall on February 11, 2019, 11:11:51 am
YES!!!!  It just happened to me and I came straight to the forum to let out my frustration!  I needed those pennies!  I spent well over thirty minutes on a Tap Research survey about supplements, (right up my alley.)  So I somewhat enjoyed taking the survey, but when I clicked on the very last button, (I think it was a page that thanked me for taking the survey,) I was greeted with:


It's not you, it's us.
We are sorry,
an error has occurred with the survey loading.
Please try again later.


I have not had any credit show up in my account, but will keep a positive attitude that it will miraculously appear later!
Title: Re: Tap Research Survey Error
Post by: kjstrukel on February 11, 2019, 12:01:00 pm
Here is the message I got after spending 15 mins on a Tap survy:

It's not you, it's us.
We are sorry, an error has occurred with the survey loading.
Please try again later.

That's frustrating, but, ah well!  :)