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Discussion Boards => Support => Topic started by: sfreeman8 on June 12, 2019, 11:58:10 am

Title: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: sfreeman8 on June 12, 2019, 11:58:10 am
Now they have it marked CANCEL or canceled or canceling with a big red X on the left before the word. WHY?  I also don't think it's right that they don't give a reason why something isn't paid. The first ticket I sent as to why it was still pending. Email said it was paid June 9 (for the March one). Not true, and so the second ticket for why it wasn't paid.  I've had tickets pending for more than a month last year. This isn't the first time I requested this bonus over the years and never had a problem. I have another from May to post but is the $1 really worth it now? I can't post it until my March one is paid. By that time, I might have two to post. This isn't fair at all. >:(
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: dsosnowski06 on June 12, 2019, 01:08:27 pm
Mine from April 7th is still pending and the cancel with red X is also there.  I think the cancel is if you want to cancel the request.  I did not try it but I know my previous one took a little longer.  I would just wait it out and of course hope that your ticket gets answered.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: countrygirl12 on June 12, 2019, 01:15:07 pm
Now they have it marked CANCEL or canceled or canceling with a big red X on the left before the word. WHY?  I also don't think it's right that they don't give a reason why something isn't paid. The first ticket I sent as to why it was still pending. Email said it was paid June 9 (for the March one). Not true, and so the second ticket for why it wasn't paid.  I've had tickets pending for more than a month last year. This isn't the first time I requested this bonus over the years and never had a problem. I have another from May to post but is the $1 really worth it now? I can't post it until my March one is paid. By that time, I might have two to post. This isn't fair at all. >:(

Are you sure you blacked out everything you were suppose to?  I have seen a couple that it looked to me like they left too much identifying info visible. Also make sure you do not black out the part that shows the payment came from Fusion Cash.

If it is neither of those two things then I would guess it is a glitch in the system and someone will manually have to look at it.

Also seems like when I first started on this site over 7 years ago they were more willing to manually credit when things didn't work.  I honestly think so many people are trying to cheat them right now and having multiple accounts that they are not doing that any more.  Too many people are trying to make PTC sites a regular job and cheating to make more money.  So then it hurts the ones who are honest and doing things right.

Unfortunately no one in the forums can answer that. Just make guesses as to why.  I usually never remember to do this.

For some reason it does seem like support tickets are taking a really long time to get answered.  I assume because they are over whelmed with people submitting tickets.

Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: countrygirl12 on June 12, 2019, 01:16:02 pm
Mine from April 7th is still pending and the cancel with red X is also there.  I think the cancel is if you want to cancel the request.  I did not try it but I know my previous one took a little longer.  I would just wait it out and of course hope that your ticket gets answered.

That sounds right.  I had requested something and went back to check on it and noticed the CANCEL button but it was if I wanted to cancel the action and I did not.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: countrygirl12 on June 12, 2019, 01:17:41 pm
I went in and looked to submit a payment proof and noticed mine from MARCH is still showing pending.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: gwilson31 on June 12, 2019, 02:08:06 pm
Mine from March is still pending ... I submitted it March 20.  This is my first time trying this.  It'll be nice if it goes through but no big deal to me if it doesn't.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: tuffys_daughtr on June 13, 2019, 11:41:15 am
Now they have it marked CANCEL or canceled or canceling with a big red X on the left before the word. WHY?  I also don't think it's right that they don't give a reason why something isn't paid. The first ticket I sent as to why it was still pending. Email said it was paid June 9 (for the March one). Not true, and so the second ticket for why it wasn't paid.  I've had tickets pending for more than a month last year. This isn't the first time I requested this bonus over the years and never had a problem. I have another from May to post but is the $1 really worth it now? I can't post it until my March one is paid. By that time, I might have two to post. This isn't fair at all. >:(

Are you sure you blacked out everything you were suppose to?  I have seen a couple that it looked to me like they left too much identifying info visible. Also make sure you do not black out the part that shows the payment came from Fusion Cash.

If it is neither of those two things then I would guess it is a glitch in the system and someone will manually have to look at it.

Also seems like when I first started on this site over 7 years ago they were more willing to manually credit when things didn't work.  I honestly think so many people are trying to cheat them right now and having multiple accounts that they are not doing that any more.  Too many people are trying to make PTC sites a regular job and cheating to make more money.  So then it hurts the ones who are honest and doing things right.

Unfortunately no one in the forums can answer that. Just make guesses as to why.  I usually never remember to do this.

For some reason it does seem like support tickets are taking a really long time to get answered.  I assume because they are over whelmed with people submitting tickets.


If it is denied, it will say say that instead of saying pending. I know because a long time ago, I had one that was denied. I rushed it and didn't black out personal info.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: countrygirl12 on June 13, 2019, 12:53:51 pm
Now they have it marked CANCEL or canceled or canceling with a big red X on the left before the word. WHY?  I also don't think it's right that they don't give a reason why something isn't paid. The first ticket I sent as to why it was still pending. Email said it was paid June 9 (for the March one). Not true, and so the second ticket for why it wasn't paid.  I've had tickets pending for more than a month last year. This isn't the first time I requested this bonus over the years and never had a problem. I have another from May to post but is the $1 really worth it now? I can't post it until my March one is paid. By that time, I might have two to post. This isn't fair at all. >:(

Are you sure you blacked out everything you were suppose to?  I have seen a couple that it looked to me like they left too much identifying info visible. Also make sure you do not black out the part that shows the payment came from Fusion Cash.

If it is neither of those two things then I would guess it is a glitch in the system and someone will manually have to look at it.

Also seems like when I first started on this site over 7 years ago they were more willing to manually credit when things didn't work.  I honestly think so many people are trying to cheat them right now and having multiple accounts that they are not doing that any more.  Too many people are trying to make PTC sites a regular job and cheating to make more money.  So then it hurts the ones who are honest and doing things right.

Unfortunately no one in the forums can answer that. Just make guesses as to why.  I usually never remember to do this.

For some reason it does seem like support tickets are taking a really long time to get answered.  I assume because they are over whelmed with people submitting tickets.


If it is denied, it will say say that instead of saying pending. I know because a long time ago, I had one that was denied. I rushed it and didn't black out personal info.

That makes sense.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: bhdz on June 14, 2019, 02:27:17 pm
First, I would make sure that they did not already credit you as stated in the first response. Also, make sure you submitted it correctly and that it was not denied for some reason. I received my last picture bonus after the 65 day waiting window.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: countrygirl12 on June 22, 2019, 01:54:34 pm
First, I would make sure that they did not already credit you as stated in the first response. Also, make sure you submitted it correctly and that it was not denied for some reason. I received my last picture bonus after the 65 day waiting window.

I got mine today from March.

If it said denied I would as the OP said I would want to know why.  But I would think there was a legit reason.  If she is doing something wrong and nobody from FC tells her then how can she fix the issue?

Support tickets seem to be running way behind.
Title: Re: Just checked again. I still haven't gotten my payment picture bonus from March.
Post by: dsawan on June 26, 2019, 11:53:53 am
gotta make sure you have 14 words or more and the posts have to be useful