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Discussion Boards => Off-Topic => Topic started by: miltonarmitage on June 18, 2019, 03:25:19 pm

Title: Ebay turning away customers
Post by: miltonarmitage on June 18, 2019, 03:25:19 pm
Just like many of you here I am a regular customer on ebay (always so much stuff I want to get!) anyway, wanted to make a purchase today but after I log into my paypal account, the gizmo gets stuck on loading and won't let me complete my purchase! Then, I found a lady on the ebay community that has been dealing with this too and apparently, credit cards aren't being accepted either. Stranger still, I tried to reply to her message and all of a sudden I get an error 404 message and her thread was removed, couldn't find it! Any of you being denied buying someone or yourself something you wanted? Oh boy, I hope ebay fixes this problem soon :confused1:
Title: Re: Ebay turning away customers
Post by: plennis on June 18, 2019, 03:29:46 pm
I have not been on or a couple of days, but my sister said she was having a problem.
Title: Re: Ebay turning away customers
Post by: miltonarmitage on June 18, 2019, 03:32:09 pm
I hope she hasn't been trying to buy something for days, that could mean ebay is clueless to this problem and or how to fix it, not good.
Title: Re: Ebay turning away customers
Post by: ancmetro on June 18, 2019, 03:57:11 pm

  I think the network is down...try later!
Title: Re: Ebay turning away customers
Post by: hkckk5 on June 18, 2019, 04:00:45 pm
I have not shopped ebay lately or used my pay pal account. I did receive an email from pay pal stating there would be some changes made this month.
Title: Re: Ebay turning away customers
Post by: miltonarmitage on June 18, 2019, 04:41:19 pm
Hi ancmetro, I'll give it a try tomorrow with my fingers crossed LOL!

Hi hkckk5, I got an email from paypal too about their changes but I think this mess is on ebay's end (this time!).
Title: Re: Ebay turning away customers
Post by: lightningclix on June 18, 2019, 05:58:10 pm
I sold a heck of a lot of eBay, but not much buying. I logged into my PayPal today without any issues. I hope everything fixes soon for you :) 
Title: Re: Ebay turning away customers
Post by: miltonarmitage on June 18, 2019, 06:45:11 pm
Hello lighningclix, Yeah I'm hoping this issue with ebay clears up before much longer. Computers and the internet can be problematic, what can ya do?
Title: Re: Ebay turning away customers
Post by: nmbrown863 on June 18, 2019, 07:17:17 pm
I had to delete my ebay account because of fraud last year.
Title: Re: Ebay turning away customers
Post by: BATISTAGIRL663 on June 18, 2019, 07:17:59 pm
I haven’t been on recently but was going to get online today and didn’t get around to it because I am looking for a certain lampshade that I can’t find I will let you know if I have trouble tomorrow when I go to find it but thanks for the heads up I appreciate it
Title: Re: Ebay turning away customers
Post by: countrygirl12 on June 19, 2019, 04:56:55 am
Just like many of you here I am a regular customer on ebay (always so much stuff I want to get!) anyway, wanted to make a purchase today but after I log into my paypal account, the gizmo gets stuck on loading and won't let me complete my purchase! Then, I found a lady on the ebay community that has been dealing with this too and apparently, credit cards aren't being accepted either. Stranger still, I tried to reply to her message and all of a sudden I get an error 404 message and her thread was removed, couldn't find it! Any of you being denied buying someone or yourself something you wanted? Oh boy, I hope ebay fixes this problem soon :confused1:

This doesn't mean ebay is turning away customers.  It sounds like there is either a glitch in their system or some kind of a problem.
Title: Re: Ebay turning away customers
Post by: countrygirl12 on June 19, 2019, 04:58:34 am
I hope she hasn't been trying to buy something for days, that could mean ebay is clueless to this problem and or how to fix it, not good.

I am curious as to if anybody has reported the issues to EBAY?  Or just complained about them on random sites in forums?  I maintain more than one website.  If nobody tells me if a problem occurs then I do not know.

I had that happen once.  What I saw on my computer was not what some with other browsers were seeing.  Until somebody informed me there was an issue I did not know about it.  I wasn't clueless and certainly not unable to fix it.  Just needed to be made aware of the issue.
Title: Re: Ebay turning away customers
Post by: cadence4u on June 19, 2019, 07:42:48 am
I had no problem yesterday. I did purchase several items!
Title: Re: Ebay turning away customers
Post by: countrygirl12 on June 19, 2019, 08:43:44 am
Hi ancmetro, I'll give it a try tomorrow with my fingers crossed LOL!

Hi hkckk5, I got an email from paypal too about their changes but I think this mess is on ebay's end (this time!).

As far as I could see the only changes to PP were that you can't just let money sit in your account like before unless you have one of the two other accounts attached that they were talking about.

Now, I just accept the money and immediately transfer it to the bank.  I don't like that because I don't like having to do a bunch of transfers and sometimes it can be 3-4 in one week.  I would rather have just kept it there and transferred it all at once. ;D

But they obviously were not too concerned with my opinion. haha
Title: Re: Ebay turning away customers
Post by: miltonarmitage on June 19, 2019, 09:32:49 am
Hi BATISTAGIRL663, Glad I brought this to your attention, good luck shopping!

Hi nmbrown863, That's too bad I'm sorry to hear that! Sometimes you can't avoid fraudsters no matter how careful you are, I hope you were able to resolve what happened satisfactorily.

Hi countrygirl12, In an indirect way ebay is turning away customers since people can't make purchases, we have no choice but to go elsewhere. A lady mentioned this on ebay and they removed her post, I imagine they know about this and hopefully are working to fix this glitch. As for what paypal is doing, I wish they'd leave things alone, if it ain't broken...

Hi cadence4u, I'm jealous! they like you better! Seriously I'm happy you could buy what you wanted but not sure why most of us can't right now but I'll try later, maybe the issue has been fixed?   
Title: Re: Ebay turning away customers
Post by: catchow on June 19, 2019, 09:35:00 am
I have not had this problem at all. But I dont order very much from them, more from Amazon. But I did order something a week ago, as I had a $3.00 off code. And never had a problem
Title: Re: Ebay turning away customers
Post by: debidoo on June 19, 2019, 09:41:32 am
Wow first I've heard of this issue but they need to get it fixed for sure.  I like to buy from Ebay ad frequently do but just so happens I haven't lately
Title: Re: Ebay turning away customers
Post by: countrygirl12 on June 19, 2019, 01:37:02 pm
Hi BATISTAGIRL663, Glad I brought this to your attention, good luck shopping!

Hi nmbrown863, That's too bad I'm sorry to hear that! Sometimes you can't avoid fraudsters no matter how careful you are, I hope you were able to resolve what happened satisfactorily.

Hi countrygirl12, In an indirect way ebay is turning away customers since people can't make purchases, we have no choice but to go elsewhere. A lady mentioned this on ebay and they removed her post, I imagine they know about this and hopefully are working to fix this glitch. As for what paypal is doing, I wish they'd leave things alone, if it ain't broken...

Hi cadence4u, I'm jealous! they like you better! Seriously I'm happy you could buy what you wanted but not sure why most of us can't right now but I'll try later, maybe the issue has been fixed?   

PayPal did not have a choice.  If you had read all the communication they sent you would know that.  Most people said they did not even read or pay attention to the emails.  PayPal is not a bank.  SO therefore they were no longer allowed to just let people sit there with money in their account holding on to it to build it up.  Maybe people were doing something illegal.  I don't know.  So that is why you have to have the balance and hold account.  Which still doesn't make sense to me.  And that is connected to your PayPal.  So when you select keep it in PP it is transferred to one of the 2 other paypal accounts you have.  If you read the options it says "transfer to bank" or "keep in paypal" and if you do not have the B&H account or that other thing it tells you that you will need to set up one of those accounts.

I agree I wish they had not changed it.  I have 2 transfers today.  I would rather it had been one transaction. But so far I have not had any issues.

My point is they are not "turning people away".  There is an issue with their site.  I was asking if you contacted them.  Did anybody contact them?  Or just make snarly comments on ebay as well as other sites without alerting them of the issue or giving them a chance to fix it.

Like I said I maintain a website that there was an issue on.  I did not know.  When I logged in the site looked fine.  No problems at all.  Someone called me and told me there was a problem.  I called a couple other people having them look at the site.  Some saw the screw up and some did not.  Long story short the software we were using was outdated and I had to download the new software and redo the whole site.  The site had not been maintained in a long time before I took over doing it.

I am glad someone called, and texted and told me there was an issue instead of just posting comments about me other places. Or even using the contact form to insult me.  So I can see why ebay deleted the comment.

Now if she had contacted ebay several times and they ignored her then yeah she had a right to post whatever about them and they didn't need to delete it.  But it is THEIR site and they will do what they wish. lol

I had thought about selling on ebay but there were so many fees involved I don't see how people make too much money on there.
Title: Re: Ebay turning away customers
Post by: miltonarmitage on June 19, 2019, 04:04:44 pm
Yup technology is great sometimes right gang? LOL.

Hi catchow, I like Amazon too but ebay has retro stuff Amazon doesn't offer, I'm glad you haven't had any problems, problems take the fun out of everything!

Hi debidoo, I hope this clears up soon, if I can't buy stuff on Ebay it will mean not getting a few things I can't or would have a hard time finding elsewhere. I think countrygirl12 is on to something though. A few minutes ago I went on Ebay and tried using my credit card, that worked! This tells me the problem could be with Paypal as they have made changes I didn't read about (it's a guy thing, we don't read instructions). They'll only change things again shortly I'll bet so what's the use?

Hey countrygirl12, That junk Paypal is doing might be why I had trouble buying stuff on Ebay! So, I guess I gotta read the email they sent out and perhaps get in touch with them so I can understand how to rectify this problem and pray they quit changing things at least for a little while, if they can restrain themselves.   
Title: Re: Ebay turning away customers
Post by: gaylasue on June 20, 2019, 05:14:53 am
I have never purchased nor sold anything on Ebay.
Title: Re: Ebay turning away customers
Post by: bretay on June 20, 2019, 06:27:33 am
wow...its been a while since i have ordered off of ebay...usually use amazon....but i hope they get it fixed soon...i do need to order some more birthstone beads
Title: Re: Ebay turning away customers
Post by: countrygirl12 on June 20, 2019, 01:23:25 pm
Yup technology is great sometimes right gang? LOL.

Hi catchow, I like Amazon too but ebay has retro stuff Amazon doesn't offer, I'm glad you haven't had any problems, problems take the fun out of everything!

Hi debidoo, I hope this clears up soon, if I can't buy stuff on Ebay it will mean not getting a few things I can't or would have a hard time finding elsewhere. I think countrygirl12 is on to something though. A few minutes ago I went on Ebay and tried using my credit card, that worked! This tells me the problem could be with Paypal as they have made changes I didn't read about (it's a guy thing, we don't read instructions). They'll only change things again shortly I'll bet so what's the use?

Hey countrygirl12, That junk Paypal is doing might be why I had trouble buying stuff on Ebay! So, I guess I gotta read the email they sent out and perhaps get in touch with them so I can understand how to rectify this problem and pray they quit changing things at least for a little while, if they can restrain themselves.   

Could be.  If you did not have one of the two things I don't remember a credit card or something like that or a balance and hold account you were not going to be able to pay with them.  Something on that changed. But I did not ever pay thru them so I don't know what changed.

For me the only thing that has changed is when I get a payment thru say FC it will now (instead of just being there in my account) say ACCEPT THE MONEY and I click this and then I have an option to TRANSFER TO BANK or to KEEP IN PAYPAL and in order to keep in PayPal I have to have one of those other two accounts connected to it.  And it transfers it to there.

Like I said, it is a good idea to read the emails and if you don't understand get in touch with them and keep doing so until you find somebody with living brain cells.  One of their customer service people told me to ignore the email and don't worry about it.  I had that in live chat so he was reported.  Because what he told me was totally incorrect.

**Something you can do if you want to pay but don't want them to have your actual bank account is open a second bank account just used to paying for stuff on ebay or something like that.  You can transfer funds between the accounts online.  Just keep $5 in the pay for stuff online account or enough to keep the account open and not pay a service charge.  Then when you want to buy something transfer the amount needed to the second account.  That way if somebody got in to the account they could not get your hard earned money.  There would not be anything there to take.
Title: Re: Ebay turning away customers
Post by: heypeg on June 20, 2019, 04:49:45 pm
I never had much like with ebay my daughter uses it all the time though and loves it.
Title: Re: Ebay turning away customers
Post by: alina6 on June 20, 2019, 06:10:59 pm
I have been buying from Ebay pretty regularly and I have not been having a problem
Title: Re: Ebay turning away customers
Post by: dreamyxo on June 20, 2019, 11:40:27 pm
I was just on it searching for a product I needed to buy but I just bought it from another website. Never had any problems using it.
Title: Re: Ebay turning away customers
Post by: darkxtsuna on June 21, 2019, 04:01:39 am
It happens from time to time pretty much its a network problem getting slashed or block, It has happen to me before multiple times nothing new  :P I just wait for a few hours and I buy my stuff.
Title: Re: Ebay turning away customers
Post by: mamatygress on June 27, 2019, 12:39:29 pm
Technology is great when it works.  Sucks when it doesn't.
Title: Re: Ebay turning away customers
Post by: hawkeye3210 on June 28, 2019, 08:42:31 am
Sounds like a glitch.
Title: Re: Ebay turning away customers
Post by: sdenimandlace1 on June 28, 2019, 10:42:21 am
I buy a good bit of craft stuff on ebay, and have not had any problems.  I guess I will wait till monday to try.
Title: Re: Ebay turning away customers
Post by: ghunter on June 28, 2019, 12:36:53 pm
I was getting ready to go on ebay to buy something, so thank you for the information.
Title: Re: Ebay turning away customers
Post by: alice44 on June 28, 2019, 02:08:07 pm
We have used ebay to advertise but not for several months.  We've never had any problems.
Title: Re: Ebay turning away customers
Post by: ngorecki on June 28, 2019, 02:39:53 pm
I haven't heard of this, but I hope it gets straightened out.
Title: Re: Ebay turning away customers
Post by: sfreeman8 on June 28, 2019, 06:24:07 pm
Hi ancmetro, I'll give it a try tomorrow with my fingers crossed LOL!

Hi hkckk5, I got an email from paypal too about their changes but I think this mess is on ebay's end (this time!).

As far as I could see the only changes to PP were that you can't just let money sit in your account like before unless you have one of the two other accounts attached that they were talking about.

Now, I just accept the money and immediately transfer it to the bank.  I don't like that because I don't like having to do a bunch of transfers and sometimes it can be 3-4 in one week.  I would rather have just kept it there and transferred it all at once. ;D

But they obviously were not too concerned with my opinion. haha
I'm trying to figure out how that works with PP. I have $14 and wanted to buy something on ebay. It didn't give me the option from PP balance. I could only use CC or my bank. Not gonna do that. So how do I  buy if I can't use PP cash?
Title: Re: Ebay turning away customers
Post by: mapiklfish on June 30, 2019, 01:54:40 pm
I rarely use Ebay anymore so didn't know about any of this going on.  Hmmmmm.......
Title: Re: Ebay turning away customers
Post by: myfreebees316 on June 30, 2019, 02:02:24 pm
You know when business is going south when simple things that usually work are not an option anymore. Its bad business to turn away customers like that. Loose so much money that way
Title: Re: Ebay turning away customers
Post by: Rahmanh on June 30, 2019, 11:54:51 pm
I think they are fixing the issue.
Title: Re: Ebay turning away customers
Post by: vg7405 on July 01, 2019, 08:13:41 am
Hmm, that is very strange, OP. Have you attempted to contact customer service to see if this is a system glitch on their end?
Title: Re: Ebay turning away customers
Post by: mrisha on July 07, 2019, 11:53:58 am
Not an Ebay shopper, but hope things get straighten out for all being affected.
Title: Re: Ebay turning away customers
Post by: DEBMZ6 on July 07, 2019, 12:57:14 pm
I purchased something on Ebay on Friday and paid with PayPal and didn't have any issues!  I shop Ebay quite a bit so I hope I don't have this happen to me!
Title: Re: Ebay turning away customers
Post by: judylucas on July 07, 2019, 01:05:41 pm
I've never shopped or visited E Bay
Title: Re: Ebay turning away customers
Post by: countrygirl12 on July 07, 2019, 01:32:58 pm
You know when business is going south when simple things that usually work are not an option anymore. Its bad business to turn away customers like that. Loose so much money that way

Things change. It is not turning away customers.  You move with the times or you get left behind.  I can have a business and accept online payments.  If I have issues with PayPal (for example) I can discontinue using that as a pay option. You can pay with a debit card or credit card or you can shop else where.  That is how businesses see it.  Losing ONE customer is not a big deal to them.  There are more people who would rather pay with a credit card than with PayPal anyway.  I see credit cards as a much safer way to pay.

I would never buy off eBay anyway.  I do not like the online yard sale thing.

Most credit cards you can use a one time use number if you contact them and request it.  And all my credit cards have always had my back if something fraudulent or anything negative happened. 
Title: Re: Ebay turning away customers
Post by: dancer139 on July 07, 2019, 02:57:03 pm
Haven't been on ebay in awhile,,,  probably about a year ago.  I didn't have any trouble then,,,,  things do change so  if I ever go back I will need to check it out before I buy
Title: Re: Ebay turning away customers
Post by: surveygrabber on July 08, 2019, 12:36:21 am
I have not bought anything on Paypal for a very long time now. But I did receive an email from Paypal there will be some changes in terms and conditions.