FC Community

Discussion Boards => Support => Topic started by: michelleshaw on August 29, 2020, 03:55:17 pm

Title: ERROR message when I fill out my account info.
Post by: michelleshaw on August 29, 2020, 03:55:17 pm
Hello, I'm new but every time I go to fill out my Account Info page it gives me an error after hitting submit. I can't even get onto doing anything or get my $5 bonus until I can get that page filled out. I have been trying for over a week. Any help, please?
Title: Re: ERROR message when I fill out my account info.
Post by: rwhite17 on August 29, 2020, 04:52:55 pm
send in a support ticket for some help..I don't think there is much we can do without more info, seeing the page, etc...good luck
Title: Re: ERROR message when I fill out my account info.
Post by: ssarber on August 29, 2020, 06:44:00 pm
I feel bad for you because support tickets don't get answered. I have tried to change my address for 6 months. Doesn't work and sent in 2 support tickets with no answer. It is a really frustrating. Sadly the support folks don't seem to care at all
Title: Re: ERROR message when I fill out my account info.
Post by: dsawan on September 03, 2020, 09:09:15 pm
Try antha browser than the one you using. Opera, firefox are a couple of example.
Title: Re: ERROR message when I fill out my account info.
Post by: bostonphil on September 04, 2020, 04:51:44 am
A lot of members are having the same or similar problems. Open a support ticket and hope for the best. 
Title: Re: ERROR message when I fill out my account info.
Post by: Jaspe on September 08, 2020, 09:28:09 am
Yes, please submit a support ticket. I have some in for the very same thing.

This should have been fixed at least 6 months ago as that is when i first brought it to their attention. 

This conversation wouldn't even be happening if they had fixed it.  Now, I am losing credits every day because of their lack of attention to this issue.
Title: Re: ERROR message when I fill out my account info.
Post by: cathy37 on November 02, 2020, 09:29:35 am
I get this same error message when I try to change my address.  I have sent two support tickets, but thus far nothing has been done to correct this situation.
Title: Re: ERROR message when I fill out my account info.
Post by: teresa3200 on November 12, 2020, 09:15:19 am
I sent a ticket about a month ago about a different issue but it has never been answered. I wish you luck.
Title: Re: ERROR message when I fill out my account info.
Post by: jewels54476 on January 26, 2021, 01:15:22 pm
This is STILL something that is not fixed and they STILL DONT answer support tickets. I waited to long this site don’t seem like they care about who signs up or who has issues with their site. Not the site for me. Closing my *bleep* down not worth the wait or time when I got sites I can get paid the same day I cash out in my PayPal and super easy don’t need to validated PayPal. I’ll go back to that. Thanks fusioncash for not caring and losing a client. ☝️
Title: Re: ERROR message when I fill out my account info.
Post by: ssarber on January 26, 2021, 03:51:11 pm
Hello, I'm new but every time I go to fill out my Account Info page it gives me an error after hitting submit. I can't even get onto doing anything or get my $5 bonus until I can get that page filled out. I have been trying for over a week. Any help, please?

Im so sorry, I had this problem last March on trying to change my address. It has never been solved.  Good luck. It is so frustrating.
Title: Re: ERROR message when I fill out my account info.
Post by: countrygirl12 on January 29, 2021, 04:42:13 am
This is STILL something that is not fixed and they STILL DONT answer support tickets. I waited to long this site don’t seem like they care about who signs up or who has issues with their site. Not the site for me. Closing my *bleep* down not worth the wait or time when I got sites I can get paid the same day I cash out in my PayPal and super easy don’t need to validated PayPal. I’ll go back to that. Thanks fusioncash for not caring and losing a client. ☝️

I am curious as to where you can get paid the same day you cash out in your pay pal to an UNVERIFIED Pay Pal account.  Yes, some do transfer the same day to PP but you have to have a verified PP account. You can't even use PP until your account is verified.
Title: Re: ERROR message when I fill out my account info.
Post by: countrygirl12 on January 29, 2021, 04:43:24 am
Hello, I'm new but every time I go to fill out my Account Info page it gives me an error after hitting submit. I can't even get onto doing anything or get my $5 bonus until I can get that page filled out. I have been trying for over a week. Any help, please?

Im so sorry, I had this problem last March on trying to change my address. It has never been solved.  Good luck. It is so frustrating.

This is not a problem for every one. I have at least 3 people who have signed up and have not had any issues setting up their account. Filling in their address or anything. I don't know why a select few are having issues. I do have some suspicions as to what the issue is.
Title: Re: ERROR message when I fill out my account info.
Post by: superwoman1590 on February 24, 2021, 08:52:34 am
Im a new member and Im having the same problem. I have submitted 3 tickets over the last 2 weeks and no reply. Im unenrolling from this site. Good luck yall.
Title: Re: ERROR message when I fill out my account info.
Post by: sandrarob on February 25, 2021, 09:52:41 am
How do you cancel your account?  I can't find any way to do it.
Title: Re: ERROR message when I fill out my account info.
Post by: orenta on February 25, 2021, 11:52:52 am
Hello my situation hasn't be resolved as of yet can't login my accounts.
Title: Re: ERROR message when I fill out my account info.
Post by: minioncookies on February 28, 2021, 01:29:31 am
Eh i can't change my cash out method. Only thing that comes up when i change it an error . Wish they start fixing the site and put more effort into it like they used to