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Discussion Boards => Off-Topic => Topic started by: ktheodos on December 02, 2020, 04:40:13 am

Title: Returning Products
Post by: ktheodos on December 02, 2020, 04:40:13 am
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...
Title: Re: Returning Products
Post by: countrygirl12 on December 02, 2020, 05:44:18 am
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

I only return stuff if it is broken or does not work. I return it to the store where I made the purchase. I don't order from random places online. The only thing I returned to Amazon was a pair of shoes that was 2 inches too long for my foot. I ordered the same size I wear in that exact shoe. 
Title: Re: Returning Products
Post by: cadence4u on December 02, 2020, 06:04:44 am
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

I order something from Amazon - never received my purchased - I requested a refund when no product! 
Title: Re: Returning Products
Post by: tnshpalmer85 on December 02, 2020, 08:02:17 am
I have never returned anything on Amazon even though I should. I bought a christmas present one year that did not work at all, but i did not want to go through the trouble of shipping it back and waiting for a response, so  just took the lost. I would only return to a local store if I can not use the product at all.
Title: Re: Returning Products
Post by: linderlizzie on December 02, 2020, 09:56:28 am
We just had some canned Great Northern beans that were hard and tasted like dirt.  :confused1: I checked the label on the can and it had a money back guarantee on there, but it was partially ripped off and I couldn't really do anything without some research that I felt was not really worth the small expense. I have in the past returned things. It has always gone pretty well.
Title: Re: Returning Products
Post by: countrygirl12 on December 02, 2020, 10:01:39 am
We just had some canned Great Northern beans that were hard and tasted like dirt.  :confused1: I checked the label on the can and it had a money back guarantee on there, but it was partially ripped off and I couldn't really do anything without some research that I felt was not really worth the small expense. I have in the past returned things. It has always gone pretty well.

You should have contacted the company directly. Just have the info from the can handy as they will ask for it. They will usually replace the product. 
Title: Re: Returning Products
Post by: gwilson31 on December 02, 2020, 10:40:25 am
I used to contact the company if the food product was bad or tasted funny.  Most were very generous with coupons.  I remember Kraft once sent me a couple of coupons and a $6.00 check.....all for a funny tasting box of mac and cheese.
Title: Re: Returning Products
Post by: alina6 on December 02, 2020, 11:40:13 am
I will let you know in a couple of days. I received something incorrectly in the mail and am returning it today. If I get my refund I will be happy.
Title: Re: Returning Products
Post by: jschlueter1 on December 05, 2020, 11:18:20 am
 ???

I returned a Zoomba I got for my Wife from Amazon to Amazon without any problems.
Title: Re: Returning Products
Post by: metsrock69 on December 05, 2020, 03:30:56 pm
I got some body wash in an order from walmart this past week. they were 2 gift sets and they both leaked some all over the inside of the box. luckily nothing else was damaged bust smelled good. I got on the chat with customer service and they refunded me the money. I asked if I should return the damaged product. they told me to dispose of them which I did
Title: Re: Returning Products
Post by: PGS28 on December 07, 2020, 08:58:45 am
I don't usually return things, but when I do it's not usually a problem, I prefer not to return.
Title: Re: Returning Products
Post by: PGS28 on December 07, 2020, 08:59:27 am
I have never returned on Amazon either but for ebay you just request a return shipping label and it's fine.

I have never returned anything on Amazon even though I should. I bought a christmas present one year that did not work at all, but i did not want to go through the trouble of shipping it back and waiting for a response, so  just took the lost. I would only return to a local store if I can not use the product at all.
Title: Re: Returning Products
Post by: ssarber on December 07, 2020, 07:08:03 pm
This wasnt a return, but my mom once wrote to a candy company because when she bought a candy bar, it was only half there (and it wasnt opened) They sent her a big box of candy as an apology. I be there was 5#or more of candy bars. lol she was pretty happy.
Title: Re: Returning Products
Post by: sdenimandlace1 on December 08, 2020, 03:24:17 am
We have taken things back, Amazon is usually pretty easy to send things back to.
Title: Re: Returning Products
Post by: mrsmere on December 09, 2020, 12:07:45 pm
I've only had to do it with Amazon so far.
Title: Re: Returning Products
Post by: ktheodos on December 10, 2020, 10:59:45 pm
Thanks formal the responses...I wasn't referring to Amazon because I have done their returns before....I was thinking more of other stores or food items
Title: Re: Returning Products
Post by: ghunter on December 11, 2020, 09:05:45 am
I had to do it with ebay and it worked out find.
Title: Re: Returning Products
Post by: mrisha on January 04, 2021, 05:45:16 pm
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

When ordering via Amazon you can return the item/s and get a refund.  It does work.  I've returned items.  Just go back thru  to get an ID number to return it.
Title: Re: Returning Products
Post by: countrygirl12 on January 05, 2021, 11:00:44 am
Thanks formal the responses...I wasn't referring to Amazon because I have done their returns before....I was thinking more of other stores or food items

Returning to a physical store is a lot easier than returning stuff online. I have only returned one item to Amazon. If something does not work I will return it. Or if there is an issue with fit.  We purchased PJs last year around Christmas and some idiot had switched the sets so the top was small and the bottom was an x-large. smh
Title: Re: Returning Products
Post by: cathy37 on January 18, 2021, 10:10:00 am
I bought a lawn mower from a small Sears store in my hometown.  I bought it already put together off the floor.  Someone had bought it and didn't like it so they returned it.  They told me it was ready to go.  I didn't have to add oil or anything.  I used the mover maybe three times and it locked up.  I took it back to the Sears store for a refund and they would not give me a refund even the back of the receipt said they gave refunds if not satisfied.  They said they would take it to see what was wrong.  They called and said it didn't have oil and the repair cost was more than I paid.  Long story short I called someone at the Sears home office and told him my story.  They sent me a brand new mower and it didn't cost me anything.
Title: Re: Returning Products
Post by: DEBMZ6 on January 18, 2021, 10:17:53 am
I don't like returning things but when I have had to I've never had any problems doing so...thank goodness!
Title: Re: Returning Products
Post by: pstovall on January 18, 2021, 01:40:28 pm
I bought a water purifier pitcher from Amazon.  In the question section, someone had asked a question about being able to buy the filters for the pitcher also from Amazon.  A reply to this question said, "Yes, you can buy the replacement filters from Amazon."  Once I got the pitcher, I decided to go ahead and buy some replacement filters, so I would have them when I needed them.  I searched high and low, and couldn't find any filters ANYWHERE that would fit my pitcher, not even from the manufacturer of the pitcher. Who sells a water filter that doesn't have filters that you can purchase when the original gets too old??????  I sent the pitcher back and Amazon refunded my money.  Amazon had even put the "Amazon Choice" sticker on it.  I told them they needed to reassess their endorsement!
Title: Re: Returning Products
Post by: linderlizzie on January 18, 2021, 01:49:44 pm
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

I only return stuff if it is broken or does not work. I return it to the store where I made the purchase. I don't order from random places online. The only thing I returned to Amazon was a pair of shoes that was 2 inches too long for my foot. I ordered the same size I wear in that exact shoe. 

Did they think you were trying out for clown school or something
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

I only return stuff if it is broken or does not work. I return it to the store where I made the purchase. I don't order from random places online. The only thing I returned to Amazon was a pair of shoes that was 2 inches too long for my foot. I ordered the same size I wear in that exact shoe. 

Did they think you were going to try out for clown school or somethin'?  :party:
Title: Re: Returning Products
Post by: cateyes1 on January 19, 2021, 02:32:34 am
I love Amazon for that reason, so easy to send back and get a refund if needed !
Title: Re: Returning Products
Post by: alice44 on January 21, 2021, 08:15:10 am

I have returned items thru EBay and was satisfied.  Amazon is great though.  Easy as pie !
Title: Re: Returning Products
Post by: countrygirl12 on January 21, 2021, 09:39:10 am
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

I only return stuff if it is broken or does not work. I return it to the store where I made the purchase. I don't order from random places online. The only thing I returned to Amazon was a pair of shoes that was 2 inches too long for my foot. I ordered the same size I wear in that exact shoe. 

Did they think you were trying out for clown school or something
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

I only return stuff if it is broken or does not work. I return it to the store where I made the purchase. I don't order from random places online. The only thing I returned to Amazon was a pair of shoes that was 2 inches too long for my foot. I ordered the same size I wear in that exact shoe. 

Did they think you were going to try out for clown school or somethin'?  :party:

lol Idk. I think the shoe was in the wrong box. There was no size printed in the shoe. But since then I have not ordered shoes online. I will order t-shirts.
Title: Re: Returning Products
Post by: UGetPaid on February 09, 2021, 11:47:26 am
This wasnt a return, but my mom once wrote to a candy company because when she bought a candy bar, it was only half there (and it wasnt opened) They sent her a big box of candy as an apology. I be there was 5#or more of candy bars. lol she was pretty happy.


It is amazing what sorts of things you can get from companies if you write in with a complaint (or a compliment) about one of their products. I used to write letters on a pretty regular basis to places with wild and crazy ideas or remarks in effort to be funny. I would always end each letter with a request for a free baseball cap.  My batting average was pretty low overall, but I did end up with several baseball caps, as well as other items, from a handful of places. I also got a lot of reply letters with serious responses to my joking letters!


I actually posted those online and they can be found if you google Rusty Lucas Letters if you are interested in reading any of them. Some of my favorites include a complaint to Olive Garden about their urinals, a request to White Castle for a drive through funeral procession, and a letter to the Lucas County Library about trademarking a legal name.


Good times!  :)
Title: Re: Returning Products
Post by: alice44 on February 10, 2021, 07:05:33 am

I have returned items from eBay purchases with no problems.
Title: Re: Returning Products
Post by: UGetPaid on March 01, 2021, 10:46:12 am
We have taken things back, Amazon is usually pretty easy to send things back to.


I've only had to do it with Amazon so far.


When ordering via Amazon you can return the item/s and get a refund.  It does work.  I've returned items.  Just go back thru  to get an ID number to return it.


Returning to Amazon is the easiest thing I have ever experienced. Many (if not most/all) Kohl's stores have an Amazon return kiosk. As long as you arrange for the item return from your computer or phone in advance - you can print off a return label and take the item in with that label to get your return sent back. You don't have to box it up or anything - just take in the item and your paperwork and they handle the rest.


I just did this last week when I bought a duplicate item from Amazon by mistake. The web site said I could expect my refund within 24 hours after they received the returned item. I had notice of my credit less than two hours after I was at the Kohl's store! And as an added bonus - Kohl's gave us a coupon to take an additional 25% off any item in store for using them to do the Amazon return. 
 :thumbsup: :thumbsup: :thumbsup:
Title: Re: Returning Products
Post by: mrisha on March 01, 2021, 06:31:27 pm
So often, I see messages on products saying "If you're not satisfied, you can get a full refund"....

Besides Amazon...has anyone ever pursued that? If so, how did it go? Did it work out?

Just curious...

I have returned packages via Amazon.  What they do is to contact the seller, and they handle it. 
Title: Re: Returning Products
Post by: debidoo on March 02, 2021, 08:08:11 am
I do grocery pickup via walmart and they are very good about returns which they should be because you are not able to pick out your own stuff.  Credits for unsatisfactory products are done on line and it is a breeze.
Title: Re: Returning Products
Post by: ancmetro on March 04, 2021, 09:46:09 pm
Return it to the store. If the store does not accept your request,
mail it back to the maker/manufacturer requesting a refund.
Explain your dissatisfaction about the product. The company needs
to know why you do not like the product...so they can improve its quality.