I am so aggravated! I just moved up to Massachusetts for a new job, and I'm trying to cut down on some of my monthly bills. One of those bills is my cell phone, which is through T-Mobile. My boyfriend has Verizon, and for me to be added on his plan would save me about $70 a month, which would help me out a lot now and of course add up in the long run. A couple days ago, I called T-Mobile and verified with them that all I had to do was pay off the remaining balance on my phone, and they would unlock it and I could take it to my new carrier and have them set me up.
Well, today I went to T-Mobile, paid off the balance on my phone, had them unlock it, then went to the Verizon store to activate it on my boyfriend's plan. Verizon tells me that T-Mobile phones are not compatible with Verizon service because the phones have different antennas, and my phone wouldn't work with the Verizon network. Something about how T-Mobile uses GSM networks and Verizon uses some other kind. I am so mad that T-Mobile didn't tell me this! I specifically told them I was going to a new carrier, not once, but twice, and yet they failed to inform me of this.
So for now, I am still stuck with T-Mobile. However, Verizon gave me an alternate option. They said what I can do is order a new phone through them and add the line to my boyfriend's plan, then sell my current phone. Of course, unlike T-Mobile, when I sell the phone, I will make sure to inform buyers that it is only compatible on T-Mobile or other "GSM" networks. Ultimately, I still wind up losing money, because I won't get the full retail value of the phone seeing as how it's about 2 months old and used. I just feel like here I am, trying to better my life by cutting costs so I can start saving money, and yet somehow, I get screwed over. Oh well, such is life I guess.