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« on: November 13, 2014, 06:24:05 am »Message ID: 934819
Hope someone can help me before I send a support ticket.
I would like to change my password, however, I do not
remember my current password, therefore I cannot
continue with the process.
I clicked on Forget your Password, and when I filled
out the information, this is what I get:
Reset Password
An error occurred. Please try your request again.
Note: You may see this message if you attempt to reset your password to the same value it held before.
I tried this three times and still get the same error message.
I am "afraid" to try again.
Anyone has an answer, please?