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Support / Re: question about moving
« on: April 16, 2012, 08:08:44 am »Message ID: 521714Suggest you send your question directly to support with both your user name and your mother-in-law's user name.
If you are using the ISP that was in your mother-in-law's home (as opposed to the one you are currently using), there will likely be a problem since your m-i-l's account will be associated with that ISP and if you access FC with your account with THAT ISP, there will be 2 accounts on one ISP. Big no-no -- could result in both accounts being deleted. You should ask support to cancel your M-i-L's account before you use her ISP to access FC for your account and get their confirmation that using her ISP for your account will not put your account in jeopardy.
If you are bringing in your own ISP (intenet connection), which would NOT have your M-i-L account on it, just yours, you should not have a problem.
How do I send my question directly to support ... do I open a ticket for this? I thought I WAS sending my question directly to support by posting in the "Support' forum !